Lobby sitting area

Reviews of The Perry Hotel & Marina Key West

4 out of 5
The Perry Hotel & Marina Key West
7001 Shrimp Road, Key West, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1006 reviews" "
Rating 8 - Good. 156 out of 1006 reviews" "
Rating 6 - Okay. 56 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 16 out of 1006 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GENEVIEVE HELEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful harbor views! Convenient shuttle into tiwn, and run late to 10pm, 1030pm. Front desk always helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this a great experience. From the young man who greeted us, to Nathan, to the bartenders. They really go out of their way to make you at home!
Stayed 2 nights in Apr 2024
Response from Perry on 2 May 2024
Hi Angela,We appreciate you taking the time to share your wonderful experience with us. It's fantastic to hear that Nathan, the bartenders, and our staff made your visit memorable. Your kind words truly inspire us. Looking forward to hosting you again at [Property Name]!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited choices in restaurant. Morning desk person not around or attentive dealing with personal issues. 7am ish on 4/29.
Stayed 2 nights in Apr 2024
Response from Perry on 2 May 2024
Hi Beth,Thank you for sharing your feedback regarding the restaurant choices and the morning desk service. Your insights are valuable to us as we aim to enhance our guest experience continuously. Rest assured, we will address these areas internally for improvement. Have a wonderful day!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

2/10 Terrible

Robert

Travelled with family
We paid three room stays through Expedia and paid taxes and resort fees at Perry got our receipts. When we got home we discovered that Perry charged additional $650 per room without explanation. Perry does not return calls. We contacted Expedia that collected $2450 for the three rooms two night stays and told us that they would contact Perry to resolve it. We left this hotel last Sunday and eight days later have heard nothing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nicely priced compared to the big hotels on key west. Everyone working there was awesome plus very helpful. Very beautiful place (well maintained ) Beds were extremely comfortable Would recommend 100 percent
Stayed 7 nights in Apr 2024
Response from Perry on 1 May 2024
Hi Scott,Thank you for sharing your fantastic experience with us. We are thrilled to hear that The Perry Hotel provided great value compared to other options in Key West. Your positive comments about our team's awesome service, the beauty of our property, and the comfort of our beds are truly appreciated. We are honored by your 100 percent recommendation and look forward to hosting you for another amazing stay! Have a wonderful day! Glad you enjoyed your stay at The Perry Hotel.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel off the beaten path. As a couple, we found it a wonderful place to explore Key West, without actually being in Key West. The facilities are beautiful, very well maintained, clean and comfortable. Staff was friendly, attentive and efficient. Must keep in mind, though, that it is rather far from Old Town: a 20-minute car ride, or $25 rideshare. However, if you (as we did) want to avoid the noise and crowds of Key West (or control when and how not to avoid them), then this is a great place to stay.
Stayed 1 night in Apr 2024
Response from Perry on 2 May 2024
Hi Daniel,Thank you for choosing The Perry Hotel for your Key West getaway. We're delighted to hear that you enjoyed the serene and beautiful facilities we offer. Your feedback on our friendly and attentive staff warms our hearts. We understand the distance from Old Town may seem far, but we're glad you appreciated the tranquility away from the crowds. We look forward to welcoming you back for another peaceful stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to the action, but not too close. 😉
Stayed 4 nights in Apr 2024
Response from Ashwin on 29 Apr 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our location, offering proximity to the action without being overwhelmed by it. We strive to provide the perfect balance for our guests, ensuring convenience and tranquility go hand in hand. We look forward to welcoming you back for another enjoyable stay

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very accommodating staff definitely recommend and will stay there again
Stayed 2 nights in Apr 2024
Response from Perry on 1 May 2024
Hi Eugene,Thank you for choosing The Perry Hotel and for your positive feedback about our friendly and accommodating staff. We are delighted to hear about your great experience with us and look forward to hosting you again for another wonderful stay!Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

8/10 Good

Mary K, Yankton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed with cotton bedding! No ocean view. Too far from beach, but free shuttle available. No microwave. Resturant was expensive. No pop/snack machines. Those were available to buy, but expensive. Nice pool. NO shuttle to/from airport.
Stayed 7 nights in Apr 2024
Response from Perry on 1 May 2024
Hi Mary,Thank you for sharing your feedback on your recent stay at The Perry Hotel & Marina Key West. We are glad to hear that you enjoyed the comfortable bed, cotton bedding, and the amenities like the nice pool. Your comments on the areas for improvement ,are valuable to us. Your input will be taken into consideration as we strive to enhance the guest experience. We hope to welcome you back in the future.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean and full of helpful staff.
Stayed 2 nights in Apr 2024
Response from Perry on 25 Apr 2024
Hi Debra,Thank you for your amazing review of The Perry Hotel. We are delighted to hear that you found our property beautiful and our staff helpful. Your feedback is greatly appreciated. We look forward to hosting you again soon!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Floyd

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Will select it again when we're back in Key West. It's not withing walking distance to tourist district, but has a convenient shuttle bus to get you back and forth.
Stayed 1 night in Jan 2024
Response from Perry on 23 Apr 2024
Hi Floyd,Thank you for sharing your experience with us at The Perry Hotel . We are delighted to hear that you enjoyed your stay and found our shuttle bus convenient for getting to and from Key West. We appreciate your feedback and look forward to welcoming you back on your next visit. Have an amazing day!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Apr 2024
Response from Perry on 23 Apr 2024
Hi Robert,Thank you for your positive feedback! We truly appreciate your kind words. We can't wait to welcome you back for another wonderful experience!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Elleni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff & beautiful clean hotel
Stayed 2 nights in Apr 2024
Response from Perry on 23 Apr 2024
Hi Elleni,Thank you for the fantastic 5-star rating! We're thrilled that you enjoyed the exceptional service and pristine environment at The Perry Hotel. Your feedback is truly appreciated. Wishing you a fantastic day ahead!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

DOMENICA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. The rooms were very clean and spacious. The staff were incredible and the shuttle into town was a bonus. Would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Perry on 19 Apr 2024
Hi Domenica,Thank you for your 5-star rating and for sharing your experience at The Perry Hotel. We are thrilled to hear that you found our hotel beautiful and enjoyed the clean, spacious rooms, exceptional staff, and the convenience of our shuttle service. We appreciate your kind words and look forward to welcoming you back in the future!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Perry on 19 Apr 2024
Hi Thank you for the 5-star rating. Your feedback is greatly appreciated. We are thrilled to hear about your positive experience at The Perry Hotel. Looking forward to your next visit!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at The Perry. Every staff member I encountered, from check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my friends. The hotel is a beautiful spot to relax!
Stayed 4 nights in Apr 2024
Response from Perry on 19 Apr 2024
Hi We're delighted to hear about your wonderful experience at The Perry. Your kind words about our staff and the relaxing atmosphere mean a lot to us. Thank you for considering recommending us to your friends. We look forward to welcoming you back for another stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from downtown area. The free shuttle is a great option to go downtown. The wi-fi at the hotel common area & in the room definitely was spotty & could be improved. The staff cleaning the rooms were very nice. Overall we were very satisfied with our stay!
Stayed 5 nights in Apr 2024
Response from Perry on 19 Apr 2024
Hi Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the great location and the friendly staff. Your feedback about the Wi-Fi is valuable, and we will work on improving it. We hope to have the pleasure of welcoming you back!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

ROBERT, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, but wonderful.
Stayed 1 night in Apr 2024
Response from Perry on 19 Apr 2024
Hi We are thrilled to hear that you had a wonderful short stay with us! Your positive feedback means a lot to us. Thank you for choosing our hotel. We look forward to hosting you again for another fantastic experience!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants food was cold.
Stayed 2 nights in Apr 2024
Response from Perry on 19 Apr 2024
Hi We appreciate your feedback regarding your recent dining experience. We are genuinely sorry to hear that the food at our restaurant was served cold. Your insights are valuable to us, and we will take immediate action to address this issue and ensure a better dining experience in the future. Your satisfaction is of utmost importance to us, and we are dedicated to delivering exceptional service.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amenities to me are things you get for free. I guess the shuttle would be free if you didn't tip. The parking was $30 and $50 resort fee. I say stay in Key west for the same money and be closer to everything else.
Stayed 4 nights in Apr 2024
Response from Perry on 15 Apr 2024
Hi Michael,Thank you for choosing The Perry Hotel and for sharing your insights on the amenities and fees at our property. We understand your concerns regarding the parking and resort fee. Your feedback is truly valuable to us, and we will take it into account for future improvements. We do hope to welcome you back in the future. Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excelleny hotel and amenities. Not walkable to downtown but free shuttle makes it easy.
Stayed 2 nights in Apr 2024
Response from Perry on 11 Apr 2024
Hi Michelle,Thank you for this amazing five star review, we are thrilled you enjoyed your stay with us at The Perry Hotel. While our location may not be within walking distance to downtown, our complimentary shuttle service is designed to offer convenience to our guests. Your feedback is invaluable to us, and we look forward to the opportunity to host you again.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Tamara

Stayed 4 nights in Mar 2024
Response from Perry on 1 May 2024
Hi Tamara,Thank you for the outstanding 5-star rating. We are thrilled that your experience at The Perry Hotel was exceptional. Your kind words mean a lot to us, and we can't wait to welcome you back for another wonderful stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The restaurant was nice and had great food. The pools and grounds were very accommodating and nice.
Stayed 3 nights in Apr 2024
Response from Perry on 11 Apr 2024
Hi We appreciate your feedback on your recent stay with us at The Perry Hotel. It's fantastic to hear that you found our property beautiful, enjoyed the great food at the restaurant, and liked the pools and grounds. Your kind words are truly valued. We eagerly anticipate your return for another exceptional experience!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The pool was perfect and staff were so friendly!
Stayed 3 nights in Apr 2024
Response from Perry on 11 Apr 2024
Hi Thank you for the glowing 5-star rating and sharing your wonderful experience at our hotel! We are thrilled to hear that you loved the perfect pool and found our staff to be friendly. Your kind words truly brighten our day, and we can't wait to welcome you back for another memorable stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

8/10 Good

Judy Lynn, Thornton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff at the hotel were super friendly and helpful. Love the view, the atmosphere and food was good although expensive. Cons- we had many issues in our room that we had to have fixed repeatedly during our stay. One of the restaurants was reservation only for breakfast and they didn't save any seating for patrons staying at the hotel. So we were all turned away or told to sit at the bar. That was frustrating as we did not know about it. That meant we would have to wait till 9:00am for the shuttle to go downtown to eat.
Stayed 5 nights in Mar 2024
Response from Perry on 10 Apr 2024
Hi Judy,Thank you for sharing your recent stay experience with us at The Perry Hotel. We are pleased to hear that you enjoyed the friendly and helpful staff, the lovely view, and the good food. We apologize for the issues encountered in your room and the challenges with the breakfast restaurant reservation process. Your feedback is valuable, and we will take steps to enhance these areas for a more pleasant stay in the future. We look forward to the opportunity to welcome you back.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very quiet and clean.
Stayed 1 night in Apr 2024
Response from Perry on 8 Apr 2024
Hi Paul,Thank you for choosing The Perry Hotel and leaving us a 5-star rating. Your feedback on our excellent location, quiet ambiance, and cleanliness is truly appreciated. We can't wait to welcome you back for another wonderful stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the housekeeping locked my thermostat which i couldnt turn off got very cold at night other than that excellent staff clean quiet pools and multiple options to eat right at the resort without having to leave concierge was great at taking care of everything we wanted to do and setting it up for us making things very easy
Stayed 3 nights in Mar 2024
Response from Perry on 8 Apr 2024
Hi Thank you for choosing The Perry Hotel and sharing your experience with us. We are thrilled to hear that you enjoyed your stay, especially the excellent staff, clean facilities, and dining options at the resort. Your feedback about the thermostat issue is noted, and we apologize for any inconvenience caused. Rest assured, we will address this promptly. We value your input and hope to welcome you back soon!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Fatima

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING! friendly service
Stayed 2 nights in Mar 2024
Response from Perry on 4 Apr 2024
Hi Thank you for sharing your feedback with us. We appreciate your positive comments and look forward to welcoming you back in the future!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite and clean
Stayed 1 night in Mar 2024
Response from Perry on 3 Apr 2024
Hi Carlos,Thank you for choosing The Perry Hotel, we're delighted you found our hotel serene and well-kept. Your feedback is valued, and we're here for all your future needs.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Excellent

Jeremy Todd

Stayed 6 nights in Mar 2024
Response from Perry on 19 Apr 2024
Hi Jeremy,Thank you for the 5-star rating! Your feedback is much appreciated. We look forward to the opportunity to welcome you back in the future.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Tchevanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved the stay. The staff was nice and welcoming always there to help when we had questions.
Stayed 3 nights in Mar 2024
Response from Perry on 1 Apr 2024
Hi Tchevanie,We're delighted your family enjoyed their stay with us at The Perry Hotel. Your kind words mean a lot. We'll pass on your compliments to our staff. Looking forward to hosting you again!Warm Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Excellent

Nadya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property with everything you need in one place. Away from the riff raff, but close enough to go see what you want to see and head back to the calm. Great shuttle service into downtown.
Stayed 3 nights in Mar 2024
Response from Perry on 1 Apr 2024
Hi Nadya,Thank you for sharing your feedback with us! We're delighted to hear that you found The Perry to be an awesome property with everything you need in one place. Providing a serene escape while still being conveniently close to Key West's attractions is what we aim for, and we're glad to know that our shuttle service helped enhance your experience.We hope to have the pleasure of welcoming you back for another peaceful getaway soon!Warm Regards,Christopher CervantesReservations Manager The Perry Hotel

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice clean hotel and friendly staff!
Stayed 3 nights in Mar 2024
Response from Perry on 27 Mar 2024
Hi Jacob,Thank you for choosing The Perry Hotel, we appreciate your kind words about our clean hotel and friendly staff. Looking forward to welcoming you back!Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

8/10 Good

Peter and Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A screen door on the terraces would be one recommendation. Matt’s restaurant needs better acoustics, difficult to hold a conversation. Very Loud!!!
Stayed 6 nights in Mar 2024
Response from Perry on 27 Mar 2024
Hi Peter and Marianna,Thank you for choosing The Perry Hotel. We'll address the terrace and restaurant concerns to enhance your experience. It’s our goal to provide a unique stay.Best Regards,Sarah Pietrusza Rooms Division ManagerThe Perry Hotel

8/10 Good

Maryseida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great restaurants, friendly staff… concierge was very helpful. Gym could be a bit larger…but it worked.
Stayed 8 nights in Mar 2024
Response from Perry on 27 Mar 2024
Hi Maryseida,We appreciate your kind words about our great restaurants, friendly staff, and helpful concierge. Your feedback on the gym size is valuable; we'll consider it for improvements. We look forward to your next visit!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Perry on 15 Apr 2024
Hi Thank you for the 5-star rating! We truly value your feedback. Looking forward to your next visit at our hotel.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special Good service Good location Clean
Stayed 1 night in Mar 2024
Response from Reservations Manager on 24 Mar 2024
Thank you for your feedback. We're glad to hear that you found our service commendable, appreciated our convenient location, and noted the cleanliness of our facilities. We're always looking for ways to improve, so if there's anything specific you think we could do to make your experience more special, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Manager on 23 Mar 2024
Thank you for your review. We are thrilled you enjoyed your stay!

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Perry on 11 Apr 2024
Hi Thank you for the 5-star rating! Your feedback is greatly appreciated. We hope to welcome you back to The Perry Hotel soon.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily shuttle to Old Town was a huge convenience. It was nice not to worry about parking availability or costs. The staff were very professional and friendly. The dockside dining was enjoyable. Our room was very clean and had a patio to sit outside near the pool. We will definitely return to The Perry Hotel!
Stayed 2 nights in Mar 2024
Response from Perry on 23 Mar 2024
Hi Judy,Thank you for choosing us! We'll pass on your compliments to the staff. Our aim is to provide a unique experience, and we can't wait to welcome you back!Best,Sarah Pietrusza, Rooms Division Manager

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Perry on 27 Mar 2024
Hi Brooke,Appreciate the 5 stars! Delighted you had a great stay at The Perry Hotel. Eagerly await your return. Have an amazing day!Best,Christopher Cervantes

10/10 Excellent

Sarah

Stayed 3 nights in Mar 2024
Response from Perry on 11 Apr 2024
Hi Thank you for your outstanding 5-star rating! Your support is truly valued, and we are thrilled to know you had a fantastic experience at The Perry Hotel. We can't wait to have the pleasure of welcoming you back for another memorable stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! Front desk was so friendly and upgraded our room to a suite which was amazing!! The bed is comfortable and the balcony was huge! I literally could have slept out on the balcony because it was so peaceful. We will definitely be back real soon!
Stayed 2 nights in Mar 2024
Response from Perry on 23 Mar 2024
Hi Mike,We appreciate your kind words and are glad you enjoyed the suite upgrade and balcony. It’s our goal to provide a unique experience. Looking forward to your return!Best,Christopher Cervantes

10/10 Excellent

Sherry

Travelled with family
Liked: Property conditions & facilities
Loved it!
Stayed 2 nights in Mar 2024
Response from Perry on 23 Mar 2024
Hi Sherry,Thank you for choosing The Perry Hotel & Marina Key West. It's our goal to provide a unique experience. If you need anything else, feel free to reach out. We look forward to your return!Best,Sarah Pietrusza, Rooms Division Manager

10/10 Excellent

THERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will back next year best experience ever
Stayed 6 nights in Mar 2024
Response from Manager on 18 Mar 2024
We are thrilled to hear that you enjoyed your stay with us!

10/10 Excellent

Carole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 4 nights in Mar 2024
Response from Manager on 18 Mar 2024
We are thrilled to hear that you enjoyed your stay with us!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Reservations Manager on 20 Mar 2024
Hi Lindsay, Thank you for taking your time and leaving us such an amazing review. We are thrilled that you enjoyed your stay with us and we look forward to welcoming you back again in the future.

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay!
Stayed 4 nights in Mar 2024
Response from Manager on 18 Mar 2024
We are thrilled to hear that you enjoyed your stay with us!

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the view of the marina
Stayed 6 nights in Mar 2024
Response from Manager on 18 Mar 2024
We are thrilled to hear that you enjoyed your stay with us!

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The shuttle bus driver was very rude to us. As instructed by the front desk staff we asked for him to drop us at Higgs Beach. When I asked he gave me an attitude, it was clear that he didn’t want to drop us off there or to do his actual job. And when asked if he can pick us up (also instructed to do by front desk staff) he said “no. Call the hotel”. We took an Uber and proceeded to use Uber the entire length of our stay. We also witnessed the bartender being incredibly rude to other guests at the bar. It was awkward and uncomfortable. We didn’t go back. Other than those 2 interactions our stay was great. Room was very clean and modern.
Stayed 4 nights in Mar 2024
Response from Manager on 18 Mar 2024
Thank you for your review. We sincerely apologize for any issues experienced and will be sure to follow up to ensure this remains an isolated incident.