Suite

Reviews of Hotel D Strasbourg

4 out of 5
Hotel D Strasbourg
15 Rue du Fossé des Treize, Strasbourg, Bas-Rhin

Reviews

9.0

Wonderful

Rating 10 - Excellent. 360 out of 616 reviews" "
Rating 8 - Good. 210 out of 616 reviews" "
Rating 6 - Okay. 37 out of 616 reviews" "
Rating 4 - Poor. 5 out of 616 reviews" "
Rating 2 - Terrible. 4 out of 616 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff makes this place
The staff went above and beyond to make us feel at home. They were so kind and helpful when my mother in law fell ill. Lovely property, and wonderful location for Christmas markets.
Stayed 4 nights in Dec 2023

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back
My visit to this Hotel was extremely good. The staff were very friendly, courteous and informative to my needs, especially with regards to the on-site parking which saved me a fortune. The location for Strasbourg was good, as it was close to the centre which made my trip far easier. The rooms were clean, well serviced and comfortable. The breakfast was good, food selection catered for everyone, just what I needed.
Stayed 2 nights in Jan 2024

8/10 Good

erika, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel should improve the mattress or add some cover pads to the beds. We spent 3 nights and the bed was too uncomfortable to sleep in. Location and service was fine. The hotel has a tiny lobby and tiny rooms, we had to request a change of room because we couldn’t accommodate 2 mediums bags and a carry on in the classic room.
Stayed 3 nights in Dec 2023

8/10 Good

Nevine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, rooms and service were quite good. The breakfast was rather disappointing. It is conveniently located a short walk to the iconic church, shopping area, Christmas market and lots of restaurants. I would recommend
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nicely situated, within walking distance to the Christmas market and shops. I loved the design of the rooms and the old world charm with modern conveniences. Hotel staff kindly provided us with recommended restaurants near by and made a dinner reservation on our behalf before we arrived at the hotel. Some family members didn’t find the beds comfortable but I think it comes down to personal preference. Overall, we really enjoyed our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Experience
Stayed 1 night in Dec 2023

2/10 Terrible

Carien

Stayed 1 night in Dec 2023

10/10 Excellent

Felipe Alonso

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, helpful and professional. The room was clean and comfortable. We really love these place, is very well located. This hotel has it all!
Stayed 13 nights in Oct 2023

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Aline Gossé, hotel manager on 11 Oct 2023
Chère Maggie, nous vous remercions pour votre commentaire et sommes ravis d'avoir pu vois accueillir.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean, very friendly efficient staff, good breakfast, quiet location.
Stayed 5 nights in Sep 2023
Response from Aline Gossé, hotel manager on 11 Oct 2023
Dear William, we thank you for your excellent comment and are glad to read that your stay was up to your expectation. Sincerely,

6/10 Okay

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location within easy walking distance to many of Strasbourg's main attractions. Parking is very convenient in the parking garage right next door. Breakfast was very good. The room was very small and it was all we could do to even fit the luggage in. Not even a hair dryer in the bathroom. Can only give it 3 stars because of the room size.
Stayed 1 night in Sep 2023
Response from Aline Gossé, hotel manager on 11 Oct 2023
Dear Sally, we thank you for your comment and are glad that you enjoyed your stay and our services. We do have a hairdryer in each room, under the sink or directly on the wall. Should you not find it, our reception is available 24/7 to assist you. Please note that the room size is indicated when you reserve, and we do have bigger rooms that you can book. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Aline Gossé, hotel manager on 7 Sept 2023
Cher voyageur,merci pour votre excellente note!A très bientôt

10/10 Excellent

Lanise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel D was conveniently located next to the Palais de Justice and Maison de l'Avocat where I was attending a conference. It was right near the lovely sidewalk along the river and the option of 2 bridges in close proximity to get to the core. Lots of restaurant options nearby (Le Verdict was one of our favourites), great shopping and sight-seeing. The a/c worked well, the room was cleaned every day and the reception was friendly, polite and very helpful. I would definitely recommend :)
Stayed 6 nights in Jul 2023
Response from Aline Gossé, hotel manager on 26 Aug 2023
Dear Lanise, we thank you for your excellent comment. It was a pleasure to welcome you and we are glad that your stay was up to your expectation. We are indeed perfectly located just at the border of the city center,which enables you to visit it, without being far from the highway.We hope to welcome you again soon,Warm regards

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Hotel D Strasbourg, clean, comfortable room, great aircon ( much appreciated this week!) and friendly helpful staff, especially at the front desk. The hotel is ideally placed for exploring the town, and there are lots of great bars and restaurants within easy walking distance. The area around the hotel is safe and quiet at night.
Stayed 6 nights in Jun 2023
Response from Aline Gossé, hotel manager on 26 Aug 2023
Dear Lain,thank you for your excellent comment. We are glad that you enjoyed our rooms and equipment, and the help provided from the team. We will share your compliments to them.We hope to welcome you again soon,Regards,

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, modern and very comfortable.
Stayed 5 nights in Jun 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Convenient location, close to the areas we wanted to visit. The room was clean and quiet. Staff was attentive and very helpful.
Stayed 1 night in Jun 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lady at check-in was excellent at her job and nothing was too much trouble
Stayed 1 night in Apr 2023
Response from Justine - Receptionist on 2 May 2023
Dear Guests, It was a great pleasure to welcome you in our hotel, we thank you for your feedback, it means a lot to us that you enjoyed the willingness and availability of our staff. We hope to welcome you again,

10/10 Excellent

Chara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Mina

Travelled with family
Liked: Cleanliness
Nothing really unique, it's a regular property
Stayed 1 night in May 2022

10/10 Excellent

Fahadd, Beavercreek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very good and clean and good location but small room
Stayed 2 nights in Jan 2022

8/10 Good

Clarice

Stayed 1 night in Dec 2021

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
We booked the suite rooms on the 5th floor, loved the rooms and beautiful view of the cathedral roof, the hotel is easy walking to all Strasbourg has to offer… Only negative I think the 16 euro charged for breakfast is too much for what it is… but other then the breakfast price I would stay at hotel D again
Stayed 7 nights in Oct 2021

8/10 Good

danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in walking distance of the centre, clean and good hotel
Stayed 3 nights in Sep 2021

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and welcoming!
The check-in process was great, staff was very friendly and welcoming. It was our second time staying at this Diana brand hotels and I have to say both were excellent. We lucked out with our room being ready before our check in! Only downside is that there was no interior access to the parking lot and we had to go out and through the car entrance to be able to get our car. Also, having to pay for parking -. Based on my experience with Diana hotels I would definitely stay at another hotel of this brand! Thanks especially to the front desk for the great recommendations!
Stayed 1 night in Aug 2021

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely designed and well appointed room
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but consider the parking fees and the view.
Everything was great except - the parking fees, 25€ per night - the view was fully facing, at around 6 meters distance, the wall of the multi store parking building... :-)
Stayed 3 nights in Jun 2021

10/10 Excellent

Georges

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a wonderful stay
modern, clean, friendly service, nicely priced hotel in beautiful Strasbourg. Overall wonderful experience when visiting Strasbourg with our grand-children. A couple of negatives: rather highly priced breakfast and overnight indoor parking ( but very convenient!!). it takes about 10-15 min walk to the city center (which is OK except when it rains -:)
Stayed 2 nights in Aug 2020

6/10 Okay

Darrin

Liked: Cleanliness
Stayed 3 nights in Feb 2020

10/10 Excellent

Xanthe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2019

8/10 Good

Bojo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly helpful! We were welcomed with smiles and glühwein. We went for the Christmas markets and the location was great. It was within walking distance of the center without being in the middle of all the activities. The room was clean and ample with a minibar and spacious bathroom. Our only complaint was the lack of a bar or true restaurant for guests.
Stayed 1 night in Dec 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is awesome. Great location, incredibly helpful staff, amazing room and even more amazing shower . Breakfast was perfect! Can’t wait to return.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The staff at Hotel D went out of their way to make sure that I had a great stay in Strasbourg. They provided me with excellent restaurant recommendations and helped me when my wallet was stolen. My room had a musty smell and the towels were a bit old and raggy. Other than that, a excellent stay!
Stayed 1 night in Oct 2019

10/10 Excellent

Christos

Stayed 3 nights in Oct 2019

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and great location. Only thing that bothered me was the minimal amount of coffee for the coffee machine!
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice but small
Good location and friendly staff. Good German style breakfast. The staff was very helpful and they have a nice exercise room. The rooms are quite small and bathrooms are not really well designed making it difficult to maneuver. But the hotel is very clean and well maintained and walking distance from the tourist sites and university
Stayed 2 nights in Sep 2019

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
2 days stopover whilst touring Europe
Staff very friendly and helpful, parking was very good and reasonably priced The room could have been cleaner and the lift was out of order on our departure day and it was a struggle with luggage from the 4th floor
Stayed 2 nights in Aug 2019

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff wrere very friendly and helpful. Location was good with a relatively short walk to the town centre
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very helpful staff. Loved our stay and will definitely choose again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Easy walking distance of the train station. The woman at the front desk (don't have her name, blond with glasses) was so kind! Wonderful to arrive and find a smiling desk clerk who checks you in professionally and warmly in less than 2 minutes! The breakfast at the hotel was wonderful- so varied and fresh- everyone will find plenty to please them. The room itself was beautiful- comfortable, clean, well appointed...we wish we had a week there and will most likely return. All in all- a wonderful place! We work in the hospitality industry and have stayed in many wonderful properties- this is one of the best!
Stayed 1 night in May 2019

8/10 Good

Dritan, New York

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very quiet area and close to the cathedral and the city center. When we arrived the rooms weren’t ready yet. The check in was very smooth and welcoming. The rooms were clean but very small but with all necessary amenities. Very pleasant stay but nothing special about this hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018