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"Lovely hotel and garden very nice place, good hotel room, good location, parking on site. Friendly and helpful reception staff and friendly helpful bar staff! The breakfast team gave good service each morning. What more as a guest do you need and want! "

"Always won’t let you know. With air con. "

"Clean and good service "

"The issue with check in was that the printer was down? We, along with another guest had to wait around 20+ minutes not knowing what was happening. The receptionist offered what seemed to be a complimentary drink. We had a beer but then another staff member asked for payment. We paid to avoid an issue. Everything else was really good and dog friendly also, would stay again when visiting family in Bristol. "

"It was a new experience but one we enjoyed "

"Have got no complaints.Enjoyed our stay"

"We had a really nice 2 night stay, we checked in earlier as our room was ready, which was a lovely start. The hotel was beautiful, the service was excellent, the bed was very comfortable, the shower hot and powerful. We enjoyed some nice food in the atrium bar, a lovely afternoon tea in the 1853 restaurant. And some nice 6 oclock gin on the terrace - all with fantastic service. The only negative was the room was so hot it was uncomfortable, a fan was provided and was really needed. There was also a huge generator outside, and the loading bay was noisy. (room 6 - junior suite) "

"Great place to stay very good staff "

"All the staff were helpful and friendly . An asset to the hotel . Went out of their way to help . Extremely comfy bed and lovely bedding . Food was good standard . Drinks were quite expensive but didn’t spoil our experience. The spa looked good too . "