Suizy-le-Franc Holidays

The staff were so friendly nothing too much trouble Room was amazing so clean and had everything we needed. Loved Leo when we ordered room service . Everything was fabulous

The hotel was lovely. The reception area is quite small so if another party is lingering it feels crammed. The theme is lovely. I was travelling with my daughter and we loved our little room. We loved that the water-closet was in a separate room and the fact that it was a lovely tub and shower was a treat bc the weather was quite damp. We did not get to use the pool unfortunately. It looked really nice. We also did not do breakfast as I find the cost not worth it. My only complaint about the room is the carpet. It was quite stained. I feel like for a 4 star hotel the carpets should be pristine. The room was maintained beautifully and that is very appreciated. I would definitely stay there again. The location was perfect.

The hotel is nice and well-located. It is under renovation, so walking around the property was a bit uncomfortable.

Clean and tidy room, friendly staff, free fresh patisseries and coffee daily. Staff were extremely helpful and accommodating, would definitely book here again :)

The property is in a great location, not far from CDG airport, it is quiet and the rooms are large (room 8 was). There is a lot of nice outdoor space and a very secure car park. Pets are also welco.e, for a supplement. The property itself is quite tired though and looks as though it has not had an update for many, many years. The flooring laminate dpwn the corridor is comi g away from the floor. The bedroom furniture is old (not just in keeping with the property style) and the bathroom was in a poor state in some areas. The shower was very good, and the bed was very comfortable. We asked for wine glasses to take to our room, for a drink - but the receptionist refused to give these to us amd handed us plastic cups. This was very annoying - we are not children, and this seemed very petty for a claimed 4-star hote. I'm not sure why this hotel is rated as 4-star, in my opinion it is 3-star at best. It could be an incredible hotel, of very high calibre if the owner updated it and spent some money on it.