Swainby Holidays

Unfortunately I was disappointed to find the sports bar area closed for the duration of my staff without being informed at the time of booking. I booked this hotel for the pool/snooker area as there’s nothing else close by in walking distance. If I had been aware of this closure I’d of booked elsewhere, very disappointing communication as it was a special birthday celebration and we sat in the room and had to watch tv instead.

The need to have ID for every adult in the flat for "health and safety" reasons is ridiculous. The flat itself was very nice though.

Really like this hotel. Small, friendly, a home from home in many respects. Very comfortable bed, lovely room. Excellent breakfast. Superb, caring staff. Only minor issue on this visit was the room tv mysteriously switched itself on at 3.15am and woke me up. I addressed this on the second night by switching it off at the mains. We will be back!

Beautiful building, excellent location, really comfortable bed & gorgeous bedroom. We arrived around 12.30 our room was ready but couldn’t get in till 3pm or had to pay £20 which I think it isn’t necessary if the room is ready. Breakfast was nice but no menu on table eg: if wanted fried eggs, boiled or poached or porridge. Spread was ok but lacking of choices: no cheese, no cold meat, no tomatoes etc.. only 1 machine to make hot drinks maybe need of a machine to only do teas.