Holiday Homes in Swanscombe

"Whilst the overall stay here was good we had to queue to have breakfast. "

"Yes"

"Would stay again, what more can you say. "

"Outstanding customer service "

"Clean and well located. Breakfast was great. All the staff that I interacted with helpful and polite."

"Yes fully"

"On arrival the lady on the desk asked that both myself and my wife produce ID. My wife didnt have ID on her but the lady on the reception at first was not very helpful, she told me that no ID is a problem. It had to be a Gov issue ID. After 5 minutes of my wife scrolling through her photos on her phone looking for something, i went to the desk to complain and then the hostess told me to search in photos for passport which sorted the issue. She should have just said straight away rather then make us stress about it in the 1st instance. Only other issue was the coutch in the room. The legs were bent and ready to snap so we decided not to sit on it incase it broke and we got the blame thus loosing the deposit. We did report this to the reception on the way out for the night but it wasnt resolved when we got back. Breakfast in the morning was self service buffet and was great. My wife is quite fussy and was not that pleased but i think she just preferes her own cooking. I had x2 croissants with nutella & Jam. A taste Continental sausage and fried eggs. Lovely. "

"Stuff, location. Ropm too small but nice"

"great area, great value "