Swiss Quality Hotels hotels in Swiss Plateau, Switzerland

"Property looks old and we had washroom issues flush was not working, staff tried to fixed next day but it didn’t work it was on/off. I travelled with family and it was so much inconvenience. I booked 3 days but originally but I cancelled last night and the management refused to refund but at the end they returned half of the amount for 3rd night and I lost the money as well. "