Grand Double Room, 1 King Bed
Check availability

Reviews of Medusa Boutique Hotel

3.5 out of 5
Medusa Boutique Hotel
267 Darlinghurst Road, Darlinghurst, NSW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 274 out of 373 reviews" "
Rating 8 - Good. 90 out of 373 reviews" "
Rating 6 - Okay. 7 out of 373 reviews" "
Rating 4 - Poor. 2 out of 373 reviews" "
Rating 2 - Terrible. 0 out of 373 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Jesse & Jacqui on 6 May 2024
Thank you so much for the positive feedback - a joy to host

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jesse & Jacqui on 14 Apr 2024
So happy you loved it - see you next time !

6/10 Okay

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a good area but the rooms need a touch up
Stayed 3 nights in Mar 2024
Response from Jesse & Jacqui on 7 Apr 2024
Our well hugged girl does get her lipstick smudged sometimes - we are grateful for the feedback and onto it! Loved hosting you

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. Great service. Great room as well. My experience was nothing but positive
Stayed 1 night in Mar 2024
Response from Jesse & Jacqui on 7 Apr 2024
Lovely to host you Rebecca, the pleasure was ours - come back anytime

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2024
Response from Jesse & The Medusa Team on 1 Feb 2024
Dear Terry, Thank you for letting us know about your recent stay with us. We hope we get to welcome you back to our little oasis in Darlinghurst!

8/10 Good

Steven

Stayed 5 nights in Dec 2023
Response from Jesse & The Medusa Team on 16 Jan 2024
Dear Stephen, Thank you for taking the time to respond with your feedback. It seems you've enjoyed your stay with us, and hope we can see you again in the near future.

10/10 Excellent

Charity

Stayed 2 nights in Dec 2023
Response from Jesse & The Medusa Team on 1 Feb 2024
Dear Charity, Thank you for taking the time to let us know about your recent stay with us. Please visit us again.

10/10 Excellent

Paul

Stayed 1 night in Dec 2023
Response from Jesse & The Medusa Team on 1 Feb 2024
Dear Paul, Thank you for rating us so high, we hope we get to welcome you again!

10/10 Excellent

carly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. Cute accommodation, excellent staff, Aesop products - what's not to love. Thank you, Medusa, we will be back!
Stayed 1 night in Dec 2023
Response from Medusa Hotel on 10 Jan 2024
Dear Carly, Its great to hear from you and to read your kind praise. We very much enjoyed having you here with us, and are thrilled you seem to have thoroughly enjoyed your stay! We can't wait to welcome you back. Warm regards, Jesse and the Medusa Team

10/10 Excellent

Wen Yao

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, amazing zoom and amenity and super helpful staff!
Stayed 1 night in Dec 2023
Response from Medusa Hotel on 10 Jan 2024
Dear Wen, Thank you for your taking the time to write your lovely comments. We enjoyed having you with us, and are very happy that you enjoyed the room and our service. Come see us when you're next in Sydney. Warm regards, Jesse and the Medusa Team

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Medusa Hotel on 10 Jan 2024
Dear Nick, Thanks for giving us such a high result for your recent stay with us. We would love to welcome you back again for another wonderful stay. Warm regards, Jesse and the Medusa Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
large, comfortable rooms in great neighborhood
We had a great time staying in the Medusa, a mid-19th century building in the vibrant Darlinghurst section of Sydney. There are countless restaurants and cafes within easy walking distance, and the Kings Cross station is only 400 meters away. The Central train station is further but still easy cycling or walking distance. The room was comfortable and large: a great deal for the price. The building is very old, so has far more character than most modern hotels, and has a nice common room near the entrance. The host is super-friendly as well. I'd definitely stay here again.
Stayed 5 nights in Nov 2023
Response from Medusa Hotel on 10 Jan 2024
Dear Daniel, Thank you for taking the time to write such a kind review. We are glad you're a fan of our hotel, and enjoy where it's situated. There are indeed countless restaurants and cafe's to sample, more than enough reason to visit us again. We can't wait to see you again!Warm regards, Jesse and the Medusa Team

10/10 Excellent

Ian, Corunna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms are small they are well designed (e.g. a functional and well-equipped kitchen within a cupboard) and comfortable. Staff were friendly and willing to do the extra to make guests welcome. Plenty of eating places nearby. A pleasant change from the chain hotels.
Stayed 1 night in Nov 2023
Response from Medusa on 4 Dec 2023
Your positive feedback is truly appreciated! We're delighted you found our well-designed, comfortable rooms and appreciated our friendly staff. It's great to know you enjoyed the unique features like the functional kitchen. Thank you for choosing us, and we look forward to hosting you again for another pleasant experience.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel that is more like a guest house. Small rooms but clean and cozy.
Stayed 2 nights in Nov 2023
Response from Medusa on 4 Dec 2023
Thank you for your kind words about our hotel. We're thrilled to hear you found it lovely, clean, and cozy despite the small rooms. We aim to provide a warm and welcoming atmosphere. Your feedback is appreciated, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

SIMON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for my needs. Wanted a well located hotel, reasonable price as very much about work and not being a tourist - just am judging based on this. Jesse is just the most wonderful host, making me feel like a person and not just someone passing through. Could not compliment him highly enough. Also little details like a free Minibar (which Idid not use), and nice bathroom accessories (Aesop). Now my go to place when I come back
Stayed 2 nights in Nov 2023
Response from Medusa on 4 Dec 2023
We're thrilled to have met your needs perfectly! It's wonderful to hear that our well-located hotel, reasonable pricing, and the personal touch from Jesse made your stay memorable. We appreciate your compliments on the little details like the free minibar and Aesop bathroom accessories. We look forward to being your go-to place when you return, and thank you for choosing us!

10/10 Excellent

Mary-Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem. The property itself is really well located and presented. Te rooms are really lovely, sophisticated and homely (and I scored an upgrade). The rooms are well appointed and very comfortable. The staff were really helpful as I checked in after hours. Would not hesitate to stay there again.
Stayed 1 night in Nov 2023
Response from Medusa on 4 Dec 2023
We're delighted to be considered a hidden gem! Thank you for appreciating our well-located and presented property. It's great to hear you enjoyed the lovely, sophisticated, and homely rooms, along with the upgrade. We're pleased that our staff's helpfulness, especially during your after-hours check-in, contributed to a positive experience. We look forward to welcoming you back without hesitation for another stay.

8/10 Good

Dharmendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down under trip
Lovely staff Great location
Stayed 1 night in Nov 2023
Response from Medusa on 4 Dec 2023
Thank you for your kind words! We're glad to hear you found our staff lovely and enjoyed our great location. We appreciate your feedback and look forward to the opportunity of hosting you again in the future

10/10 Excellent

Charles, Novi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is accommodating and efficient, and the cleanliness and amenities are brilliant. And what a great location, not too close to City Center but easily accessible!
Stayed 5 nights in Nov 2023
Response from Medusa on 4 Dec 2023
We appreciate your positive feedback! It's wonderful to hear that our staff's accommodation and efficiency, along with the brilliant cleanliness and amenities, contributed to a great experience for you. We're also pleased you enjoyed our location, offering accessibility without being too close to the City Center. Thank you for choosing us, and we hope to welcome you back in the future.

10/10 Excellent

Bronwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fanatstic stay, so close to everything with a pub straight across the road. Beds were comfortable and room was neat and tidy with complimentary mini bar including wine we couldn't have asked for better.
Stayed 1 night in Oct 2023
Response from Medusa on 4 Dec 2023
We're thrilled to hear about your fantastic stay! It's great that our central location, comfortable beds, and neat and tidy rooms met your expectations. We're also pleased you enjoyed the complimentary mini bar, including wine. Thank you for choosing us, and we look forward to the possibility of hosting you again for another wonderful experience.

10/10 Excellent

Pierre-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Jesse, was very helpful in helping me retrieve my phone. He made multiple phone calls, and finally located it. Thank you! Thank you!
Stayed 3 nights in Oct 2023
Response from Medusa on 4 Dec 2023
We're delighted to have been of assistance! Jesse is grateful for your kind words. We understand how important personal belongings are, and we're glad he could help retrieve your phone. Thank you for expressing your gratitude, and we look forward to welcoming you again for another positive experience

8/10 Good

Susan

A very nice small boutique hotel. Recommendable
Stayed 3 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate Rooms and Welcoming Atmosphere
The experience was outstanding. While the ascent to our room required navigating a flight of stairs, it was a minor inconvenience overshadowed by the room's immaculate condition. Moreover, the hotel exuded a welcoming ambiance that contributed to an overall delightful stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suprirse
Such a wonderful surprise! I've stayed at a few micro-hotels and haven't been vey satisfied, but this one is amazing. The room is smaller than most hotel rooms in Sydney, though about the same size as a standard hotel room in Europe. There is no work station, but it has everything else you might need, and some nice surprises like Aveda bath soaps. The staff are also great. I had to work late, and the place was quiet and the staff were respectful and welcoming. I needed to extend my stay and they did it without any hassle. Definitely will return.
Stayed 2 nights in Sep 2023

8/10 Good

LEONARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I constantly had problems with keeping the room warm. The thermostat would constantly reset itself to 16°C. I advised management but the problem persisted during my stay there in August (winter time). Otherwise I enjoyed my stay and hope they can figure out the thermostat problem for the next guest.
Stayed 4 nights in Aug 2023

8/10 Good

Jan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for St Vincents Hospital
Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love every little thing about Medusa Hotel
You expect the basics from any hotel, but Medusa delivered 'above and beyond' our expectations. Customer service from Jesse before and during our stay was exceptional. Our weekend stay started with such delight and happiness, with Jesse's warm and welcoming smile and tour. Absolutely love the decor and colours and the 'everything is complimentary' is how things should be! Our favourite was the cocktail shaker in the room ❤ We've always gone for quirky quality places to stay. Medusa is definitely a top choice if you're at Darlinghurst. Thank you very much Jesse! x
Stayed 1 night in Jun 2023

6/10 Okay

Cambria

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have felt welcome from the first time walking through the door. Staff make this place so easy to stay at. Nice room, wonderful breakfast, lunch and dinner options within easy walking distance. Easy access to public transport
Stayed 2 nights in Jun 2023

10/10 Excellent

Martese

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hubby was in for day surgery at St Vincent’s so we came down the day before could not fault the accommodation and close proximity to hospital. This will be a yearly trip to hospital for him so will definitely stay at at Medusa Boutique Hotel again
Stayed 1 night in Jun 2023

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky and fun. Great location.

10/10 Excellent

Timothy

Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay at Medusa!
Stayed 2 nights in Apr 2023

10/10 Excellent

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel with great amenities. Coffee machine in the room was a welcome treat. Size of bedrooms enormous - loved the location as it was close to everything as well as great restaurants and public transport
Stayed 2 nights in Apr 2023

10/10 Excellent

Johanna

Stayed 2 nights in Mar 2023

8/10 Good

Kaylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Darlinghurst. Bus stop out front. Walk to everything! Staff fantastic. Highly recommend
Stayed 2 nights in Mar 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel staff were friendly and accommodating. They made my staff very comfortable. The room was clean and very comfortable. Great location also. I would stay again.
Stayed 1 night in Mar 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sean was very welcoming and gave us helpful information about the area when I checked in. The room was very clean and comfortable, great place to stay, I would definitely stay here again the next time I am in Sydney!!!
Stayed 2 nights in Feb 2023

10/10 Excellent

Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great stay here. Loved the Aesop toiletries and the Nespresso machine. Would absolutely stay again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
I was extremely happy with my stay at the Medusa. Check-in was great, Shawn was extremely welcoming and quite rightly proud of this boutique hotel. The room I had was quiet, clean and had great water pressure and aircon. It was small but suited us perfectly. Easy walking distance to so many places, coffee shops and restaurants.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jonathan, NEW YORK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immensely enjoyed my stay at Medusa. The property features an eclectic mix of rooms to fit all needs, with lots of room to relax in and fantastic toiletries to pamper yourself with. The service is excellent, with Sean and the staff available to greet you and there to handle any needs you may have. The desk is not staffed 24 hours, but there's a concierge service available via phone if you do need to reach someone after hours. This hotel made me feel extremely welcome, relaxed, and ready to enjoy all Sydney has to offer. It's located in Darlinghurst and near many great restaurants, bars, clubs, and attractions. Medusa provides a unique and inviting experience, top of my list for accommodation in Sydney.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff very friendly and welcoming, made you feel like they were happy to have you stay with them. Neighbourhood is very interesting with amazing restaurants and cafes. Short walk to the major sites in Sydney.
Stayed 1 night in Feb 2023

10/10 Excellent

John, Del Mar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift to rooms but staff helps with baggage

8/10 Good

rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Medusa is superbly located in a very walkable distance from the botanical gardens and the harbour front. The area has an abundance of affordable and interesting restaurants. The staff took a personal interest in my plans for visiting Sydney and offered helpful suggestions. I definitely recommend this hotel if you enjoy old world charm and a memorable stay.
Stayed 4 nights in Oct 2022

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
I had a great stay at the Medusa, awesome location, comfortable stay and exceptional service from Jesse and the team.
Stayed 2 nights in Nov 2022

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel our room was large and decor fab with a huge and super comfy bed! We had the room closest to stairs so if your a light sleeper you can hear people coming in at night and going up stairs. Host was really welcoming and helpful, location was great, lots of places to eat around and there and excellent links to transport with kings cross station a 5 minute walk
Stayed 2 nights in Aug 2022

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, eclectic, and clean hotel with lovely friendly staff!
Stayed 1 night in Aug 2022

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient to transport and restaurants. Staff extremely helpful.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an outstanding little hotel. The care and flexibility of the staff was a standout. They were so accommodating to my late check in early check out needs. The property is certainly unique and really fun. The courtyard is very sweet. As the area is close enough to the action but quiet enough to get a good sleep. Good restaurants and cafes in the area, too. Will definitely be staying here again next time I’m in Sydney! Glad I listened to the other reviews what a great little find :)
Stayed 1 night in Jul 2022

10/10 Excellent

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had one night at Medusa but it was very comfortable indeed. Very spacious room, very comfortable bed, lovely hot water and quiet. Clean with a tiny but good space for heating up a meal. Comfy occasional chairs and a large tv. Excellent area for a stay in Sydney. We had a top floor room which was quite a climb for older folk! Excellent reception. A great stay for us.
Stayed 1 night in Jul 2022