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"I love this hotel and it remains a favourite. It is classy but understated. Everything is efficient. The location is brilliant as very central and easy to get anywhere from its position as close to Town Hall station and trams to Circular Quay. Plenty of places to eat nearby but for a casual easy drink and meal the Italian cafe restaurant located in the hotel is great with good staff, and a casual vibe. I couldn’t fault anything and our room was quiet with a pleasant tree outlook ."

"was great location, clean, friendly staff and breakfast was yummy "

"The kitchenette was a good size in the one bedroom suite we stayed in"

"The room was clean and comfortable. The staff were friendly and helpful."

"Lovely staff"

"One of my best Shangri-La stays! Attentive staff, great central location and beautiful views! Had a wonderful stay!"

"Great stay at the W Sydney. Easy check in with friendly and courteous staff. Rooms are very funky and well laid out. The bed is comfortable with good pillows. The pool area on the 29th floor is excellent. They even have a child free time in the pool on Sunday afternoons. We really enjoyed our stay"

"The room was spotless and the staff very courteous "

"Welcoming, quiet and clean"