Takashima Hotels

"Our rooms both smelled like cigarette smoke and there was confusion over one of the rooms that we had booked for three people, but which only had 2 single beds. It should have never been listed as being available for 3 people, and it took about 45 minutes to get it sorted out with the staff saying the disclosures should have told us it only had beds for 2 people. But then why did it ever show up as an option for 3 people through hotels.com? They had breakfast passes for 3 people for that room so clearly knew 3 were staying there, but there were still only beds for 2 people. "

"The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake."

"A very nice functional hotel in an area of Kyoto that you can get to several other areas (Nishiki Market, Gion, Hagashiyama and more) fairly easily either on foot or a short taxi ride. The staff we extremely helpful and friendly. If you are looking for luxury and extra comfort, this is not that place, but it was comfortable for me and I would highly recommend for any traveler that wants a solid place to stay. "

"The room was on the small side but spotlessly clean and the shower was great! Beds were very comfy. Breakfast had lots of choice & staff at check in were friendly & helpful."

"Excellent location, very helpful staff and services. "

"We had a wonderful experience at Koko Hotel! Modern and extremely clean, fantastic location (5 min walk from both Karasuma and Tozai subway lines which made exploring the city manageable), located on a side street (quiet), kind, helpful and gracious staff (who gave us great recommendations re: navigating the bus system). We loved it! Highly recommend."

"Excellent"

"Breakfast was ok. Staff were friendly and helpful. Location is close to the imperial palace, but not to other sites of Kyoto. The subway is close, as is the bus stop, plenty of convenience stores close by. We had booked the family room, which was quite tight for 3 adults, but we still enjoyed our stay here."

"A little bit of a walk from the train, but that just gives you more time to take in the sites. Overall, this hotel is great. Aesthetically, it’s top notch. We loved our room and have been talking about it long after our stay. The only knock I’ll give is that the staff felt annoyed when we asked questions. They were very helpful, but sometimes felt reluctant while answering questions or assisting us. That said, I wouldn’t let that deter you from staying here. Next time we’re in Kyoto (and hopefully soon!), we’ll gladly rebook here. "