Hallway

Reviews of Hida Takayama Washington Hotel Plaza

3 out of 5
Hida Takayama Washington Hotel Plaza
5-20 Hanasato-cho, Takayama, Gifu-ken

Reviews

7.4

Good

Rating 10 - Excellent. 86 out of 532 reviews" "
Rating 8 - Good. 231 out of 532 reviews" "
Rating 6 - Okay. 166 out of 532 reviews" "
Rating 4 - Poor. 38 out of 532 reviews" "
Rating 2 - Terrible. 11 out of 532 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice staff. Across from
Stayed 1 night in Nov 2023

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient, the train station was directly opposite. It was clean. I did not use any facilities. I had minimal interaction with staff

6/10 Okay

Hector

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean overall. Facility a bit old. The bed was too hard and uncomfortable. The train and bus terminals were just across the street. Very convenient.
Stayed 1 night in Apr 2023

8/10 Good

Lersan

Good
Stayed 1 night in Apr 2023

10/10 Excellent

Brian, Brantford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient and lovely place to stay. Directly across from the train and bus stations, walking distance to the historic district (5-10min), many restaurants nearby. Rooms are simple but clean and modern. Gorgeous public bath for guests, and the breakfasts are delicious, plentiful, and feature a portion of a local delicacy, hoba-miso. I had a very pleasant stay.
Stayed 3 nights in Mar 2023

8/10 Good

LE CAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as the location is right across from the rail station and bus station. Also close to the old town area.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a solo couple nights stay at the hotel. The bed and pillow provided are comfortable enough. As with most business hotels, there isn't a whole lot of room to spread out, but the room is nonetheless clean and functional. Likewise, the bathroom is small, but the second floor bath house is of a decent size and comfortable. The hotel is located close to the Takayama JR Station and the bus terminal, which makes it a decent base for trips to the surrounding areas like Shirakawa-go and Oku Hida. It is also not too far of a walk from restaurants, shops and the old town of Takayama.
Stayed 2 nights in Jan 2023

8/10 Good

Winson, Kuala Lumpur, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2020

8/10 Good

Choi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was conveniently located, the staff was friendly although the room was rather small but we are happy with it.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The building and facilities are pretty old. Everything is quite clean though. Staff speak basic English but aren't very helpful. The check-in process was much quicker than other Japanese hotels as the staff probably skipped explaining house rules in English. Instead there's a card they asked you to pay attention and read it later. Once during non-rush hour there's no one at the reception, I yelled for someone to come out from the back room. I heard the staff keep chatting and laughing and waited half a minute for a guy to come out. As I do know some Japanese, they did acknowledge my presence in Japanese in their chat and just left me waiting. It's pretty common in Japan to hear some sales/staff talking about you who presume you don't know their language. It's an okay experience, but certainly not great.
Stayed 2 nights in Nov 2019

8/10 Good

JEAN NOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Great Location
Location excellent, across the road from the train station. Walk up the street from any cafes and restaurants, 10 mins you will arrive at main centre. Room very small as expected for Japan, cannot check in before 2pm. Coffee making in the room as is a fridge. Only one key allowed so a little difficult when one person leaves the room and has to take the key then no electricity or air conditioning (37deg outside). Bed is extremely hard like a board and up against a wall. Not real comfortable but fine for one night. Probably a bit on the high price side when we stayed, in comparison to other hotels we have stayed in.
Stayed 1 night in Aug 2019

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is located across the street from the bus terminal and about 10 minutes walk to the tourist street (mostly closed when we were the between 5 PM and 10 PM). Not much to do without taking the bus for tours We took the bus to the snow walls. The bed and pillows were very firm, room was small (normal in Japan). Room looked cleaned but a hair was found stuck on the bathroom wall.
Stayed 2 nights in May 2019

6/10 Okay

Chanin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
public onzen room is under renovation, no temporary service i.e. nearby public onzen provided.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
nice and clean but staff should smile more instead of a stoic facial expression
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
good location across from train/bus station room small but clean, room amenities good. things we noticed: toilet seat not heated (may not be important, but you notice it in the winter). can not direct direction of shower head well. on second day of a 3 day stay someone else assigned to our room, luckily we were in room when they tried to enter (their key card worked fine, deadbolt didn't prevent door from opening) cleared up misunderstanding with front desk staff, but made us a little uncomfortable about room security
Stayed 3 nights in Feb 2019

8/10 Good

SinYee

Liked: Cleanliness, property conditions & facilities
Good location
Very convenient location opposite the bus terminal .
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provides everything you need, nothing you don't. Highly recommended if most of your time will be spent outside of the room
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Quite over-priced, but clean and conveniently located.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel is located directly opposite JR station. Room is very small and dated. Staffs speak little English.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Great location but not the bed
We were staying there as it’s a nice location for connection to Shirakawago and Kurobe Alpine. The location was great but Not the bed, too small for a couple (imagine can’t even comfortably fit 2 Asian adults) and the bed was too lousy that you can even feel the spring that you slept on. Both of us had a backache after 1st night stay there. On the 2nd night onwards, we have no choice but to sleep on the floor with the covering of the comforter sheet. I strongly don’t recommend this hotel although the location is just right opposite the Takayama JR station.
Stayed 4 nights in May 2018

8/10 Good

Edmond

Liked: Staff & service
Good
Great location and price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and extremely clean
Love this hotel for having everything you possibly need and being so accessible. Just right next to the station.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and updated property
This is a new property in great condition. The only complaint is that the double bed is pushed against the wall in our room so one person has to climb into bed from the other side. We did enjoy the western style breakfast too.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
It’s at the train station and convenient to everything. Front desk doesn’t speak much English. Small rooms but clean and well equipped.

8/10 Good

Tony, Sydney, Australia

Liked: Cleanliness
Convenient location, neat and tidy
Room was clean, as pictured and felt secure. Great location, nice & quiet and only a short walk to the main sights. Pillow/bed was a bit hard but aside from that fine.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location. Quiet. Over-priced. Decided to book hotel because others were more expensive.
Stayed 2 nights in Aug 2017

6/10 Okay

Mike, Brooklyn, NY

Liked: Cleanliness, staff & service
A place to sleep
Scalded by the fluctuating temperature of the shower. It was like someone flushed a toilet somewhere in the building. Only a toothbrush was offered at check in, none of the bathroom extras available at other hotels in Japan.

6/10 Okay

Verified traveller

Pretty average hotel and way overpriced (during the spring festival). Located across the street from the station, which is practical.

6/10 Okay

Davidi, israel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel Near JR station
We have arrived for the spring festival which is a very nice one, our room doesn't have any view although booked 4 month in advanced. The hotel is pretty crowdy but nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Convenient for station and town
Staff unusually disconnected to guests. One at the main desk refused to help with a request, preferring to use the phone.

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great stay apart from bed!
Great stay except the bed was extremely hard!

8/10 Good

Ellis

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
It was a great location for going to the morning markets, the sightseeing locations and the restaurants. The proximity to the bus station allowed us to easily take a trip to Shiwakawago.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Very good

6/10 Okay

Ronel Christian

Liked: Room comfort
Disliked: Cleanliness, staff & service
Cheap
The place was good in general. The location was good (right across the street from Takayama Station). The room was a bit small and the condition of the carpet wasn't great. The toilet was a bit old but was clean. The bed and pillows were comfortable.

10/10 Excellent

kirstie, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had a great experience at this hotel. Very clean and awesome location. My only negative would be the price as we have paid less for a similar room in other parts of Japan.

8/10 Good

Panotesorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location: close to souvenir shop , train and bus station to Shirakawago just walk 1-200 metres. Thai restaurant , post office and laundry not too far from the hotel.

8/10 Good

lins2usa, NJ

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location for the price
The location is across the bus and train station. It was easy to find and close to many points of interest. The room is typical of Japanese hotel, small compare to US but adequate and functional. I'll use this place again if I come to this town in the future.

8/10 Good

IY, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday at Takayama

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious
Convenient location about a block away from the train station. It is a clean hotel with basic amenities. No fancy lounge area for sitting or relaxing.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Convenient location across the street from train and bus. Short walk to old town area and restaurants. Small but functional room. You can add breakfast in the morning to cost but didn't try it.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The most disappointing feature of the room was that it was so tiny - really only a room for a single person. The bed was only three quarter size not even double and there was no room to open up a suitcase. Its best feature was its proximity to the railway station. There were other rooms in the hotel that appeared to be bigger. When booking you need to be aware that the 'special' deal is this sort of room.

4/10 Poor

wayne

Disliked: Staff & service, room comfort
Definitely not recommend this hotel

6/10 Okay

Verified traveller

Liked: Cleanliness
Just a room to rest...
We came during the autumn festival. Basically used the hotel to sleep at night. Bit overpriced for the offering. On the plus side, it's just minutes from JR.
Pray for no rain otherwise the floats won't be on exhibition on the streets.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location right across the train station. Within walking distance of the old town area.

6/10 Okay

Tang Man

Liked: Cleanliness, staff & service