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Reviews of The Fazeley Inn

3 out of 5
The Fazeley Inn
4 Coleshill St, Fazeley, Tamworth, England

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 73 reviews" "
Rating 8 - Good. 18 out of 73 reviews" "
Rating 6 - Okay. 18 out of 73 reviews" "
Rating 4 - Poor. 6 out of 73 reviews" "
Rating 2 - Terrible. 11 out of 73 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Mistake
No Wifi, no food at night, posters up asking residents to return cutlery. Breakfast did start till 8am. Bedroom door had been broken into before as wood missing around the lock. Overpriced.
Stayed 1 night in Jan 2024

6/10 Okay

Mohan

Liked: Staff & service
Carpets need steam cleaning or new ones
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty and didn’t smell very nice very worn out , ok for a night to lay your head but that’s it
Stayed 1 night in Oct 2023

2/10 Terrible

James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were friendly and helpful, linen and towels were clean, the room was warm. No kettle in the room and no drinks or food available before 8 a.m. The evening menu was pitiful. The corridor carpet was filthy and thread bare. Bedroom was dingy, there were holes in the plaster and the paint work was old and drab. The shower control was broken. Only the most desperate souls could find the accommodation bearable. .
Stayed 1 night in Oct 2023

6/10 Okay

Scott

Stayed 1 night in Sep 2023

6/10 Okay

Warren

Liked: Staff & service
Cheap but not so cheap as to not include coffee or tea. Could definitely do with a refit
Stayed 1 night in Oct 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little inn
Lovely little inn with super comfortable beds. We slept so well! Sadly our in room TV didn’t work and the internet was a little spotty. The staff were very friendly and it was a lovely atmosphere!
Stayed 1 night in Aug 2023

2/10 Terrible

Linda

Stayed 1 night in Jun 2023

6/10 Okay

Miguel

Stayed 1 night in Jun 2023

6/10 Okay

Anne

Travelled with family
Disliked: Room comfort
ok stay
It was easy to find, the carpark isnt very large. Room was lovely and clean, was just disappointed that there were not Tea/Coffee facilities in the room. The only other complaint was the room was too hot with no fans or aircon.
Stayed 1 night in Jun 2023

2/10 Terrible

A

Stayed 1 night in Feb 2023

10/10 Excellent

Christine

Stayed 1 night in Oct 2022

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, property conditions & facilities
The condition of the hotel is poor
Stayed 1 night in Oct 2022

10/10 Excellent

Paul

Stayed 1 night in Aug 2022

6/10 Okay

Paul

Travelled with family
Liked: Staff & service, room comfort
Frustrating
There was only 2 main things that we felt was an issue the 1st was the noise we had a family room above the bar and we could feel the vibrations through the floor the second night was a lot better. 2nd was the parking we where lucky and got a space both nights so car park is small and limited. Having said this the food was great value for money large breakfast was £3.50 mega breakfasts £6.50 or something in a great location for the snowdome and drayton manner. As for the room yes there was a few issues stained ceiling skirting board had come away from wall. Having said this did the room issues make our weekend rubbish no not at all we had a great weekend visiting the snowdome. If you are a family with young children this place is most likely not for you. Staff how ever was friendly helpful and could not ask much more from them.
Stayed 2 nights in Dec 2021
Response from Frances on 4 Jan 2022
Good morning, Thank you for your feedback, we really value your comments. We are constantly striving to continue to improve our services. I am pleased that you enjoyed the food provided at our establishment and that you found our staff to be friendly and helpful. Kindest regards

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Liudmila

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

MR S M

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from Anna on 10 Sept 2021
Thank you for your review General Mangerment Anna

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021
Response from Anna on 23 Jun 2021
Thank you for your review

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Anna on 9 Jun 2021
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, amazing vibe! Thanks!!!
Stayed 2 nights in Jun 2021
Response from Anna on 9 Jun 2021
Thank you for your review

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money, very helpful staff on checking in
Stayed 1 night in May 2021
Response from Anna on 9 Jun 2021
Thank you for your review

10/10 Excellent

jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Anna on 21 Apr 2021
Thank you for your review

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a pub with rooms above, it is absolutely filthy and dangerous. We checked into 2 family rooms and had to go through a filthy pub first with the dirtiest carpet ever. When we pulled up into the ‘car park’
Stayed 1 night in Apr 2021
Response from Anna on 9 Jun 2021
Good afternoon sorry your stay wasnt very good. If you would like to discuss this further i would be happy to help. Thank you

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, good value
I was greeted by a very friendly lady who rang prior to my arrival to give me directions to ensure I could find the carpark entrance. On arrival check in was completed quickly in a friendly manner (after a long drive it was appreciated). The room was clean & tidy, & the bed was comfortable. Some previous reviews aren't particularly favourable, but remember if you want the Savoy you have to pay Savoy prices. This is a good value room. I would definitely stay here again if I need to visit the area.
Stayed 1 night in Feb 2021
Response from anna and kath on 2 Mar 2021
Good evening We appreciate you taking the time to post a review . We are delighted that you enjoyed youre stay ,and look foward to seeing you again at the fazeley inn Kind regards

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean & convenient. Friendly staff.
Stayed 3 nights in Dec 2020
Response from Anna on 10 Dec 2020
Thank you so much for your review hope to see you again soon.

4/10 Poor

Wayne

Business traveller
Disliked: Cleanliness, property conditions & facilities
Nver again
Hallway carpet very dirty. Door to room badly needs painting Because of heatwave i had to remove quilt from quilt cover. Quilt was absolutely stinking. Splashes of food on walls. No tv remote.
Stayed 1 night in Aug 2020

6/10 Okay

Stewart, High Wycombe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked our trip through Expedia and it stated breakfast included which it wasn’t.no problem but I must say the mega breakfast is well worth the extra money and a reasonable price.the rooms are not to bad and the staff were very nice and polite. The only problem was we booked this hotel because it had a garden and kids play ground the only problem is it’s not like you see on the picture it is totally unsafe for children to use and should be pulled down immediately before there is a serious accident. Like the hotel it could do we some work but apart from that all good.
Stayed 1 night in Jul 2020
Response from Anna on 23 Jul 2020
Good evening Thank you for your review. Sorry to hear about the about the play area we are waiting currently to get it fixed. we everything going on it had been delayed. Hopefully on your next stay it will all be sorted. expedia was suppose to take breakfast off there site but havent done so. Thank you

2/10 Terrible

Dorinda

Travelled with family
Disliked: Staff & service
Customer Care not apparent here!
New Years Eve, no access available between 5 - 7 p.m. When we did manage to get in, the staff were rude and unhelpful. With a 2 year old in the party we were given a room directly above the disco,we were told there were no other rooms available, yet this simply was not true, truth was they just couldn't be bothered! We paid for breakfast when booking but were told on the evening after we had checked in that this would not be until 10:00 a.m.which was of no use to us as we had other arrangements made for the day? Why are these facts not stated at the time of booking, quite honestly the standard of hotels available from Hotels .com seems to be in a downhill slide currently as the last few that we have booked have all been unsatisfactory in a variety of ways. Is it that the hotels when they see that the room is booked with a reward night (that will have been earned by 10 stays paying full price) they allocate you the worst room that they have available, it appears that way to me!
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare from hell.
Very unhappy with the the whole stay would not be staying here again.
Stayed 5 nights in Dec 2019

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very quick check in, friendly staff and great environment. Though it is above a pub, the noise was not too loud.
Stayed 1 night in Dec 2019

4/10 Poor

Pamela

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good. Room no 1 was right next to the main room of pub, could hear music, laughing etc was ok once pub closed and cleaner finished. Plenty of rooms will ask for quiet location next time. Didn’t like the open all night fire door, which was access after pub closed. Room was clean & comfy. Great location.
Stayed 1 night in Dec 2019

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people, good food, comfy food. Parking not great.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
*Says that its got parking. It hasn't had to have a word with the garage to see if my car could park on garage over night. Women also said at the garage that there is never any spaces all week.(Jet Garage) * Breakfast was included (it is for Basic breakfast) this doesn't state it. Daughter wanted apple juice so paid £1.90. The lady did let us have what we wanted due to me saying well it says breakfast included. *This fire alarm went off at 10pm due to someone in the pub had seat it off. *COULDN'T GET TO SLEEP DUE TO RIGHT NEXT TO GARDEN WITH PEOPLE SHOUTING. * Was right next to the wall to the bar so all what heard all night was the band. On the advertisement it says you have parking and breakfast included. NOPE YOU DON'T
Stayed 1 night in Nov 2019

10/10 Excellent

Mrs.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, you stayed when booking that there was breakfast included, management explained that the price was room only. This was disappointing.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean and the staff could not have been more friendly. The breakfasts were more than adequate, in fact the first one we had was too much and we ended up the second day getting the smallest one, the prices being excellent for the size. I would certainly stay here again if I was in the area.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
The room was adequate, basic, and comfortable. The room however was not the cleanest. The room is above a busy pub, and noise was an issue. The room has no kettle etc., but dow have a tv. Parking is not adequate, with my car needing to be left to the rear of the pub in a mot space in an adjacent garage as the pubs car park is tiny and was full. Breakfast was said to be extra, despite expedia's ad saying it was included. Overall ok for our purposes but leaves a bit to be desired sadly.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Great hotel always come back
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Rhoda Pratt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Happy with room was worth the money for an over night stay
Stayed 1 night in Sep 2019

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pleasant, clean room. Would stay again
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. We stayed for one night as a family of 3 for a quick get away to visit the zoo Facilities catered for our needs, comfy beds and great food in the pub.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend.
Pub was clean, staff were very friendly and helpful. The bedrooms are basic but clean and for the price very good . Beds were comfortable and clean. There was some confusion about whether the breakfast was paid for already or not. Basically, if it appears on your invoice they have to honour it, but it shouldn't be included in the price.They are in the process of trying to correct it . Either way standard breakfast £2.95 and was good. Free tea and coffee available in the restaurant area NOT in bedrooms (health and safety) . Music from bar can be heard in some rooms but stops at 11pm. All in all a good stay. Would definitely return for another visit.
Stayed 1 night in Aug 2019

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019