Tanah Rata Hotel Guide - Tan's Camellia Garden hotels in Tanah Rata, Malaysia.

"Clean, comfortable and excellent staff"

"Unfortunately, our stay at this hotel was very disappointing. Several advertised facilities, including the rooftop lounge/terrace, gym, and laundry, were unavailable due to refurbishment works, yet we were not informed before arrival. The room windows were not double glazed, so noise from the busy road was constant, and there was also a strong unpleasant smell coming from the bathroom drains. The WiFi was switched off during the evening while updates were carried out, which caused problems as we needed to work from our room. The restaurant experience was also poor, with one of the worst meals we have had despite the restaurant being almost empty. Although the room was advertised as an aparthotel studio with a kitchenette, no utensils, plates, or cutlery were provided apart from a kettle. We were also surprised that no alcohol was served at the hotel, something that should be clearly stated in the advertisement for international travellers. Finally, communication was difficult at times as very few staff outside reception spoke English. Overall, we felt the hotel was not geared towards international or Western guests, and we would not have booked had the listing been more transparent. Unfortunately, we would not recommend this hotel to international travellers."

"The room is very spacious and clean with separate toilet and shower area. The carpark is free with wide entrance and parking lots are plentiful. The balcony view is picturesque. However there is room for improvement on breakfast selection. Also the quality and taste can be better. Credit is due for polite and helpful staff. Location is good right in the centre of Tanah Ratah. The hotel is recommended for those staying in Cameron Highlands."

"Dear Sleeping Box Hotel Team, I hope this message finds you well. I wanted to express my sincere gratitude for the amazing experience I had during my recent stay at your hotel in Cameron Highlands. The accommodations were exceptionally clean and hygienic, which made my stay very comfortable. Additionally, the cold, windy atmosphere of Cameron Highlands was truly refreshing air lungs. I also appreciated the warm and friendly attitude of both the staff and fellow guests, which made the experience even more enjoyable. Thank you very much for providing such a memorable and pleasant stay. I look forward to visiting again in the future. With Kind Regards, IHM13"

"Our family of three only stayed for one night, but we would have been comfortable on a longer stay. Wendy and Jason were superb communicators and were very helpful with a later checkout when we made the request a day ahead. The apartment is well-furnished, including flip-flops for use in the bathrooms. Check-in, as well as everything else, was clearly explained and the process was a breeze. We would highly recommend this apartment for its comfort, cleanliness, convenience and great hosts."

"Excellent location walking distance to all amenities, very friendly service, ample free parking, highly recommend"

"Breakfast was average, room and location was good, but there are a lot of people shooting fireworks and revving motorcycles at night. "

"Clean room, friendly staff"

"The rooms were average, but several maintenance issues were noticeable. There were broken tiles and a damaged health faucet in the bathroom. The room also lacked convenient features such as a USB charging port or an international power socket. Additionally, the water fountain and the surrounding area in the backyard were poorly maintained. Overall, it did not feel like good value for money. "