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"Room clean and comfortable "

"Probably the best location in Osaka. Connected to Takashimya, Sky o and Namibia station - all accessible from within the hotel. Staff are amazing and very helpful. Love the breakfast. Plenty of vegetarian options. Great restaurant options around. My fourth visit to Osaka and fourth stay at Swissotel. Don’t think will ever look to change the hotel for future stays. "

"Room was very warm when arriving "

"Incredible service and stay, couldnt be happier!"

"Good location, washing machines, nice staff, very clean and everything good 😀"

"The room was clean. The buffet was worth it, it had a good variety and delicious. "

"The hotel is nice. The room is clean. The staff is nice. It is in a very convenient location. It is close to bus terminal, subway. It is close to shopping streets and restaurants. Everything is within walking distance. "

"This property was clearly labeled as VIP Access on Expedia. At check-in, the hotel staff stated that they are not a VIP Access property and that no such benefits exist. I also contacted the hotel through Expedia the day before arrival to request an early check-in. The hotel confirmed they never received the message. At the front desk, early check-in was offered only if I paid extra to upgrade the room, despite the VIP Access labeling shown on Expedia. This is a serious service failure. Properties should not be advertised as VIP Access if the hotel itself denies participation, and guest messages must be reliably delivered. The experience caused confusion, wasted time at the front desk, and significantly damaged my trust in Expedia."

"Amazing location, walking distance to Dontonbori and one of the best shopping strips I have ever seen. Only negative was the air-conditioning couldnt be controlled from the room it was very warm"