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Reviews of Little Silver Country Hotel

3 out of 5
Little Silver Country Hotel
Ashford Road, St. Michaels, Tenterden, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 196 reviews" "
Rating 8 - Good. 51 out of 196 reviews" "
Rating 6 - Okay. 16 out of 196 reviews" "
Rating 4 - Poor. 2 out of 196 reviews" "
Rating 2 - Terrible. 2 out of 196 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quality & Value for money.
I have used Little Silver for just one night business trip stays for some six years. It was good in all respects when I first stayed here and the consistent standards have remained the same year after year. Would recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfectly comfortable hotel, with great staff
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel staff were lovely hotel restaurant not open Monday Tuesday or Wednesday night so staff let us order a takeaway and eat in the restaurant bathroom a bit small but ok
Stayed 2 nights in Jul 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed mattress was not too comfortable and the pillows quite hard
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Fantastic service, cleanliness, food and staff. The Manager Adrian could not do enough for us, time, service, recommendations and a great conversation. Would definitely recommend.
Stayed 1 night in Jun 2023

6/10 Okay

Keith

Liked: Staff & service, room comfort
The room was bright with a comfortable bed. However the bathroom needed a good clean and the plumbing was very noisy. The breakfast can only be described as average. Good location as fairly close to Tenterden.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Rooms average ordinary hotel rooms, expensive menu. Breakfast average.
Stayed 1 night in Mar 2023

8/10 Good

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was absolutely first class in all areas the location superb not far from all amenities pubs and restaurants. Will highly recommend i will be booking another stay shortly.
Stayed 1 night in Mar 2023

8/10 Good

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Away for work
Good reception, large choice of venues for evening meal as there was no evening kitchen at hotel. I was leaving before breakfast was served (starts at 7:30 on weekdays), and was provided with a takeaway breakfast. Only negative was there was no lighting in car park, so very difficult to navigate to vehicle going out to evening meal.
Stayed 1 night in Feb 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
My stay at (Little Silver Country Hotel) was a amazing very good and relaxing experience we well stay again. It was so clean and warm the staff especially helpful. Many thanks Phil Annis
Stayed 2 nights in Feb 2023

10/10 Excellent

alexander

Stayed 1 night in Jan 2023

10/10 Excellent

David

Stayed 1 night in Nov 2022

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Lovely place to stay and such helpful people! We were there to save driving back after Morris dancing at the Tenterden folk festival and our group of friends had a great time…so we’re hoping to stay again next year if we go to the festival.
Stayed 1 night in Oct 2022

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
Very disappointing
We booked a standard room and it was very basic with a tired bathroom. Thick cobwebs behind the radiator and silver fish in the shower room during the night. Could not wait to leave. On a plus shower was powerful and breakfast ok.
Stayed 1 night in Sep 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini trip
Lovely hotel Very clean and loo very breakfast
Stayed 1 night in Jul 2022

10/10 Excellent

Diana, Knowle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and spacious room with great cooked breakfast. We enjoyed our stay.
Stayed 4 nights in Jun 2022

10/10 Excellent

Jon

Stayed 1 night in Mar 2022

10/10 Excellent

Gordon

Stayed 1 night in Mar 2022

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet night
Lovely quiet overnight stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Very comfortable lttle hotel. Everything was very clean and the staff were exceptionally helpful and friendly. We had a meal in the restaurant which was superb, freshly cooked and served by two delightful waitresses. The cooked breakfast was of an equally high quality. Thank you for a lovely stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
We were the only people staying which was a bit weird, but the member of staff on duty was great and went out of her way to provide us with something to eat although the chefs had gone home.
Stayed 1 night in Jan 2022

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What A Find
I will keep this short, but could go on and on.. The hotel is absolutely beautiful, and has been updated, marrying the old features with modern living. The staff were all great, nothing was ever to much trouble. The food in the restaurant in the evening was first class, I had lamb from the menu which was superb.. Breakfast was also really well cooked, the eggs were perfect (well done chef) My room was clean well appointed and ample space, everything was excellent quality modern and in pristine condition. My only regret is that it is a part of the world I don't go to very often so will not return often. Overall, you will not find a better and nicer place to stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Disabled husband and there is no lift but he can use stairs and there are double rails to the Silver Suite. Superb room, lovely helpful staff, missed breakfast as it finished at 9am but otherwise perfect stay for us. Local taxi was excellent also.
Stayed 1 night in Nov 2021

2/10 Terrible

Silva

Disliked: Staff & service, room comfort
Very disappointing hotel - dont go !
Disappointed with the whole experience. Apart from at checkin there were no staff on hand at any other time. We called down 4 times and no one answered the phone. We went to reception and waited 10 mins - rang the bell - and no one came to help. The room was basic at best - it was too hot and there was no way to control the temp other than to leave windows open. Basic only served from 7.30am-9am - very short window and there was no way of arranging for alternatives. The only reason we stayed there was its proximity to Chapel Down winery ! Will never stay again.
Stayed 1 night in Aug 2021

8/10 Good

Ricky

Business traveller
Liked: Staff & service, room comfort
Cute!
I arrived late at this pretty hotel. The staff were friendly, checked in by a lovely lady, and had a beer kindly served after check in. A nice little hotel.
Stayed 1 night in Aug 2021

4/10 Poor

Dens

Liked: Cleanliness
Adequate
Adequate. Marketed as a country hotel. This veneer only reveals a Motel. Service. Was learning on the job, which considering the price is not acceptable. Room. Cheap 4 poster bed ( for country house illusion ) with 2 extra beds as well. I think their main business is the lucrative wedding market with lots of beds large dining areas and photo op garden. For £155 it is an expensive motel max £100.
Stayed 1 night in Jul 2021

2/10 Terrible

Dave

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Will not be going again!!!
Quite Room : NO TV Working. : NO Breakfasts service: TERRIBLE. Manager : Heartless/ Insensitive Room rate : Overpriced
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a relatively small hotel but very nice and clean and a good standard for a three star hotel. Staff were helpful.
Stayed 2 nights in Jul 2021

8/10 Good

Phillip

2-night stay
Friendly staff but slow! Place looking a little tired, 4-poster room not worth the upgrade.
Stayed 1 night in Jun 2021

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our overnight stay, the staff were excellent and very friendly in the difficult COVID restrictions. They were very accommodating with an early lunch as we were going on an early wine tasting tour, nothing was too much trouble. Our bed was a bit creaky, needs a mattress replacement but other than that everything else was very good and relaxing
Stayed 1 night in Jun 2021
Response from Little Silver on 19 Jun 2021
Hi Martin, Thank you for your glowing review. We hope to see you back again soon!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Lovely hotel, lovely rooms, great food and friendly staff. Couldn’t ask for more!
Stayed 1 night in Jun 2021
Response from Little Silver on 5 Jun 2021
Thank you so much for your review, we hope to see you again!

10/10 Excellent

steveandchris, redditch worcs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wellcoming ,clean ,food great ,ideal location for kent
Stayed 2 nights in Sep 2020
Response from Little Silver on 14 Oct 2020
Thank you for such a great review! We hope to see you again!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Would have no problem in booking the hotel again.
Stayed 3 nights in Sep 2020
Response from Little Silver on 22 Sept 2020
Thank you so much Alan, hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness
Very attentive staff. Good social distancing. Pleasant atmosphere and good food
Stayed 1 night in Sep 2020
Response from Little Silver on 22 Sept 2020
Very pleased you enjoyed the hotel, hope to see you in the future

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Little Silver on 22 Sept 2020
Thank you for the excellent score!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Little Silver on 22 Sept 2020
Thank you for the wonderful score

10/10 Excellent

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice stay with polite helpful staff.
Stayed 1 night in Aug 2020
Response from Little Silver on 22 Sept 2020
Thank you very much for your comments, hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt safe and secure, which is important for a woman staying alone.
Stayed 2 nights in Mar 2020
Response from Little Silver Hotel on 19 Mar 2020
Glad you had an excellent stay, we hope to see you again soon

6/10 Okay

MRS C E

Liked: Cleanliness, staff & service, room comfort
Nice but.......
Lovely lounge area and very friendly, welcoming staff. Bedrooms and restaurant felt more like an old people’s home!
Stayed 1 night in Mar 2020
Response from Little Silver Hotel on 10 Mar 2020
Thank you for your feedback on the hotel, we hope this wont deter you from staying with us in the future.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Little Silver on 5 Feb 2020
Thank you for an excellent score out of 10. We hope to see you again in the future!

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
mixed reviews...
We stayed for 1 night whilst visiting friends in the area. Check in was fantastic, Russel (I think that’s his name) was very friendly and accommodating, sourcing a travel cot for us and showing us around. The room itself was ok, decor was dated and some fittings looking tired. The bed was slightly firmer than we preferred, but bedding was clean and comfortable. The shower was sadly very poor, lacking power and needing a new shower head. We also discovered that the hair dryer wasn’t working. Breakfast was good, in particular the hot chocolate which was delicious! We each had a full English and could have had cereal, yoghurt and fruit also. There was very minimal staff (we only saw one person who we served us breakfast and checked us out) so service wasn’t the fastest, but we can overlook this being the Christmas period. The building itself is full of character but the decor needs some updating. Overall the stay was comfortable but I’m not sure we would visit again.
Stayed 1 night in Dec 2019
Response from Little Silver on 28 Dec 2019
Hi Louise, Thank you for your review and comments on the room and breakfast service, we will be sure to pass this on to management. We hope you enjoy the rest of the festive period.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Little Silver on 21 Oct 2019
Thank you for an excellent score, we hope to see you again!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good value
I stayed just one night here on business but would definitely stay again. My room was fantastic - large, clean and very comfortable. The food was great too and the member of staff who welcomed me and served dinner was extremely friendly. I look forward to staying there again and highly recommend it.
Stayed 1 night in Oct 2019
Response from Little Silver on 21 Oct 2019
Hi John, thank you for an excellent review, we are really pleased you enjoyed your stay and look forward to seeing you again!