Terra Bella Hotels

"The staff who is working on morning is not good, when I checker out, I asked for my deposit, she told me that I had to wait it for her housekeeping finished the room cleaning, it's so ridiculously, and incredibly, because I was told I could get my deposit when I checked out, but the situation was quite different from the previous. I strongly warn others to take care of the deposit issue. "

"The hotel was fully booked upon arrival and there was no parking available. The staff member on duty suggested I park across the road in a pitch black lot belonging to another business and mentioned that cars do not usually get towed. As a solo female traveler, I explained that I did not feel safe parking in a dark unfamiliar area that far from the hotel. I asked to cancel my reservation given the circumstances but was told it was past the cancellation window despite having made the booking only an hour prior. Of course the hotel would take no responsibility if something were to happen to my vehicle in an unauthorized parking lot. I was traveling on business and could not afford the risk of my car being towed or broken into. I ultimately had to leave and find accommodation elsewhere. Suggesting that a guest park in an unsafe unlit area is inappropriate and irresponsible, especially when safety concerns are clearly expressed."

"Room was great, this is the place where my family stays when we visit family in Delano."

"Overall check out wasn’t easy as it usually is at other places"

"Awesome stay. The staff was friendly and professional. The rooms were very clean. I was very impressed by the cleanliness of the whole area. It has very safe parking, free Wi-Fi, and cable. The price was spot on. I stayed for three nights, and all was calm and peaceful. I recommend this place and will stay again in the future when needed."

"AC work great! Quiet & clean room"

"All good"

"Ok"

"When we first walked into the room,it smelled like urine.We inspected the sheets,which were clean and they didn’t have a smell.We concluded/assumed it must have been the carpet.We opened the door and window,turned on the cooler to air out the room.After about 10 minutes the smell diminished. The front desk attendant(Andrew) and the morning shift attendant were genuinely pleasant and friendly. Continental breakfast was basic,yet appreciated as we had light breakfast to hold us over until lunch. "