Melbourne Hotel Guide - The Avenue Viera hotels in Melbourne, United States of America.

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"Better breakfast please"

"The room was great..Spacious, clean and had everything one might need.had nice size refrigerator.. Room was well set up and had great shampoo and lotion..the staff was very friendly and breakfast had nice selection.. would highly recommend this hotel to anyone"

"Horrible experience. Arrived at 11:30PM. Late. But usually, you have a front desk where you could ring a bell and an attendant would come out. Here, the building doors were locked after 11:00PM. The instructions tell you to grab the phone on the wall and dial 500 after hours. No answer. Tried multiple times. Decided to press 2 for reservations. Of course somebody answers there because it means money. I explained the lady I had a reservation but nobody was answering the front desk. She tried remotely calling the location. No answer. She put me in with a supervisor. She tried calling remotely, no answer. t this point, she tells me “we can give you point for a free night at a different hotel” 2 things: I don’t give a flying rat about freaking points, I paid money. Second, there’s no free night here, I already paid for a night. Still, I asked here what are those options. She tells me Econo lodge and days inn. Literally the last cheapest filthy crack places in town. At this point I tell her very clear: there’s 2 possible outcomes here. You either check me in here, or give me my money back. She proceed to tell me that she’s not really the hotel, but a customer service for a hotel group so she can’t issue refunds. So basically the place is a scam. If you don’t make it early, they just literally shut the door locked and take your money. You’re at the mercy of whoever is in charge there that night. If that element decides to go to bed and send the phone to hell, you’re screwed."

"Everything was excellent"

"One problem, the sink stopper was disconnected room 121 I think "

"Great location. Rooms clean staff was friendly. If I had one critique, it would be the hotel room needs extra drawer space for clothes. Besides that everything was perfect."

"Very vlean room, excellent breakfast, helpful staff."

"Clean rooms and great breakfast. We were very comfortable and appreciate the wonderful staff at the hotel. "