Derby Hotel Guide - The Derby Conference Centre hotels in Derby, United Kingdom.

"Had an evening meal very enjoyable Raphael who served us gave us excellent service "

"Excellent "

"When we arrived staff at the desk was not very friendly, tye room it self was very small definitely not a family room at all. Its very tight. No walking space at all. "

"I've stayed at the Stuart a number of times over the last 20 years and each time, it's slightly less good than the last. To be honest I'm not sure why it's in Best Western's portfolio; I think it needs a proper makeover. My colleague and I didn't eat in the hotel in the evening; the menu was basic and there was no atmosphere. Breakfast was pretty good, to be fair. The room was clean and comfortable, though the shower (room 125) was small and awkward; it didn't have an internal fan, and the door kept closing, which was annoying. All in all the whole place seems 'tired'; it really could be so much better."

"The EV charger in the car park didn’t work properly, and the ones at McDonalds next door were blocked with cones. (We’ve been here before and the chargers are usually okay). "

"The room was spotless"

"Unfortunately we did not enjoy our stay here. The property is drab, worn out and not very appealing. The photos give it a clean and modern look but it feels far from that. The furniture cheap and shabby (no glass in the doors on the wardrobe, radiator covers smashed etc), mattresses very poor and bedding cheap. Overall just not a pleasant place to be. So much so we considered just leaving after the first night and going home. The property has been cleaned and the bedding was fresh. As we arrived the Wi-Fi was not working and to be fair to the management company they addressed this very quickly. I had had to chase them for the check in details but I had it that down to it being boxing day. At the price I paid for this property for the 2 nights, I felt a little robbed! "

"House was spacious, comfortable & very clean. It was all we needed for our short stay. The neighbours were noisy, cars stopping on the road outside at 4am playing loud music. No use complaining about this as it’s out of the owners control! In their control is charging 22-50p for an extra two hours late checkout, most places we’ve stayed offer this free if they can. "

"Booked this location as we were going to a festival, the manager of the property never got in touch for getting us into the property we were asked to wait until 4pm on the day we were meant to be checking in. 4pm rolls on no contact and told theyd issue a refund. Still havent recieced one had to find new accomodation for 7 people on the day of the festival. Shocking. Will never be using them again. "