New Orleans Hotel Guide - The Outlet Collection at Riverwalk hotels in New Orleans, United States of America.

"Room was clean, staff was amazing! We celebrated our 8th anniversary and fell in love!"

"Stayed 4 nights requested for cleaning 2 They don’t clean just give you new towels AC is only in the living room, only way to feel it in room is on full blast in living room."

"Everything"

"No hot water in our room. After calling and visiting the front desk no resolution. Nobody cared. Apathy. "

"Waited 6 hours in lobby to check in. Breakfast was okay, managers reception was a joke. Rooms were okay but very dated hotel. When I checked out, I was told my bill wasn’t ready and they would email it to me as there was a problem with their system, although I owed nothing as I prepaid. I never got a bill and it’s been 5 days since I checked out. I looked at my credit card and they charged me $4,54 so I messaged to get them to explain this charge. I’ve still received no reply from them. I’ve stayed at embassy suites quite a bit over my time but this will probably be my last time staying at their hotels. Very disappointed to be stolen from!!"

"Good "

"they had hidden chargers daily fee called a destination fee said it was because i booked online with hotels.com the pool, was dirty green not clean there was commination issues were the front desk lied or hid behind as English was a 2nd language the rooom window was dirty crusted over couldnt see out"

"Everything about the stay was top tier"

"Very disappointing stay. The area around the hotel had a very strong trash smell throughout the streets nearby, which made the experience unpleasant. The valet service was especially disappointing. The staff was unfriendly, and when I requested my car, it was left near a trash area instead of the hotel entrance, with little assistance or communication. I had to carry and load luggage on my own, which was frustrating and inconvenient. On top of that, there was confusion regarding the pet fee, which added unnecessary stress to the stay. Unfortunately, this experience did not meet expectations."