Thompson Okanagan Hotel Guide - Luxury Hotels in Thompson Okanagan, British Columbia

"The AC was not working and the room was way too hot. Also because it wasn't working we had no "white noise" to help with sleep. Thankfully we were able to open the sliding door to outside to cool the room down, which then made the outside noise so much more intrusive. There was no screen door on the sliding door, but thankfully there were no bugs that came in."

"Good location excellent service"

"The check in process was easy and accommodating. The room was nice and the view was amazing. Breakfast was good. I would stay at again. "

"Great location."

"The room was very small. Only one chair. Our key cards would not work so we had to get new ones 5 times. No real parking for handicapped people. We were busy with a family wedding so we did not have time to eat at the restaurants or use the facilities. Quite pricey. "

"Older motel style…updated in room with a flat tv, beds are ok…..the main thing is the room was clean."

"We loved our stay. I didn't realize I had booked in West Kelowna and was a little disappointed when I saw the location. The property is very clean. Staff is helpful. Breakfast was fresh and the kids enjoyed it. The pool was a hit as well. We would definitely stay again. "

"Breakfast needs work and coffee machine and the way they make coffee"

"My overall stay was good, but I’d like to mention two things. First, they charged a $300 deposit for my stay, which wasn’t mentioned during the booking process. It wasn’t really necessary. Second, the staff on the night shift was a bit rude. I think management needs to provide more training in customer service. The restaurant was closed all weekend due to maintenance, which was a bit strange. However, I did have relaxing time."