Luxury Hotels in Canada

"This hotel is incredibly dated, it’s dirty and in need of repairs. The only thing that saved this hotel was the pool/hot tub and the maintenance guy. We had to change our room 3 times. The rooms at the end of the second floor are not accessible. I had an arm injury and had to request to be moved multiple times. First time just being put in the room beside. By the 3rd room we were exhausted if it wasn’t for how tired we were I would’ve looked for a different hotel and asked for a refund. The 3rd room the heating/cooling system wasn’t working, floor lamp was missing the knob and there were bugs in the ceiling light in the bathroom. (I will say the new carpets were nice) We checked in at 3:30/4 and wasn’t able to finally settle by 8:30 with all the changes/maintenance/cleaning that needed to be done. I’ve stayed at almost all of the hotels on Fallsview and by Clifton hill and this is by far one of the worst ones I’ve stayed at. Hotel staff was very annoyed at me by the time we made it to the 3rd room. Will not be staying here again. And give your maintenance man a raise. "

"Cleaning staff were lovely."

"Good pool/sauna/hot tub"

"Clean Room with little view, staff was friendly, hot tub was lovely. And close to lots of amenities. "

"Beautiful stay. Clean and comfortable. plus, I loved the staff assistance and friendly conversations to our room. Breakfast was great."

"Room is clean and well maintained. We booked two rooms but only one was available at the time of check in. We were told that they would let us know once the other room is available. But past 4pm and no call, we went back to reservation and while in line a nice gentleman approached us. After getting our details, came back with our room key. Sorry but I didn’t get his name."

"Amenities were scored low because of the renovations. However, they also had sister hotels guests could access if they really wanted to soak in a hot tub or hit a close restaurant. We have been staying in the newer side of the hotel since it opened. While there were a few room hiccups when it opened, those were all sorted out. What struck me on this trip was that even though the rooms have been open for quite a few years now, they are still really well maintained. Nothing is broken and they maintain rooms to the same level as pre-Covid. So many hotels we stay at have cut corners like cheaper shampoos or making up rooms on a daily basis. The perks that make you feel like you are on vacation. Forest Park hasn’t made these same concessions. I would definitely recommend to anyone staying in Jasper."

"The room was cozy and clean! The pool and hot tub left much to be desired. It’s close to many things and the staff was very nice, especially our server in the lobby bar. "

"Hallways smelt like smoke"