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"The treehouse rooms were incredible, with newer furnishings and the amazing walk out to the hot tub in the elevated tree trunk (room 403). Staff were excellent as well and always available to ahuttle you around the property in a cart. Overall we thoroughly enjoyed our stay, though it was quite pricey as was the onsite food; even more than would be expected from a local resort. But definately a special property if you want to get away from.it all deep in the jungle, yet still only 25 mins to La Fortuna."

"I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!"

" Lovely property; great customer service."

"The room was great. Very clean and spacious. All the staff we encountered were very friendly and helpful. Pools were clean and well maintained. Was too cool out to use the cold pool for very long but the heated one was great. Highly recommend this resort!"

"The pools were great, uncrowded with several options. The grounds were spectacular and well looked after. Front desk was helpful. If you do not have a car, it is not walkable to town or off property attractions, you must take an uber or taxi. Included breakfast was very good."

"House cleaner every day! The cleanliness was spotless. All staff super friendly! Great views! "

"Exceptional breakfast"

"Hot springs were amazing and the restaurant had delicious food and great service. The grounds of the hotel were so beautiful. "

"The first thing you notice at Arenal Observatory Lodge is the spectacular grounds! There are many opportunities for gentle walks and hikes on the property. The staff was extremely friendly and helpful. The rooms had everything we needed but were basic, not luxurious."