Guatemala City Hotel Guide - Torre del Reformador hotels in Guatemala City, Guatemala.

"Excellent service "

"Be careful what you book here. The hotel is currently undergoing renovations and our room was directly across from an active construction site with hammering and sawing noises coming through the walls all afternoon. We also had no exterior windows, only a window into the interior hallway / courtyard so we had to keep the blinds closed the whole time. It is very conveniently located for the airport but because of this you also hear planes landing overhead all night, so definitely pack ear plugs if you are a light sleeper. "

" The breakfast many was really good and fresh server’s were very nice and very good in providing a great service, the hot tub on the 18th floor was very nice and the water was hot at good temperature. The rooms bathrooms very nice and clean the entire place was very nice and cleaned. Would definitely recommend it my family and I would stay there again and fair prices too. "

"The property is very clean, neat rooms, all the personal was very nice. We are very happy with the service! Thank you,"

"Clean room and hotel. Free and safe parking. Breakfast was excellent."

"This was a disappointing stay. I decided to spend more than usual on this hotel due to the location and amenities but the amenities were lacking. The main reason I booked this hotel was due to the gym so I could continue training for my hike on Acatenango. The one machine I needed (the treadmill) was out of service for the three days I was there. The other equipment was broken and had missing pieces. The gym is also closed on Sundays. Additionally, there was no hot water in the room and The electricity went out twice for about an hour in the middle of the day on a Sunday. These are things I would expect at hotels in Guatemala at lower price points. For the price I paid, I’m very disappointed. "

"The breakfast buffet was great, and the staff was attentive and friendly. However, our flight was very early, and when we turned on the water at 2 am, there wasn’t any. We were told they were doing maintenance, but it should have been communicated so we could have planned accordingly. Good thing we had two rooms booked. Not sure what was really happening with the water situation. "

"Huge room and amazing breakfast! "

"I should have been charged 20 dollars less I was the only one checking in "