Tortuga Island Hotels

"Nice staff, good customer service, clean room, close to the beach, family friendly"

"Llegue con tiempo, tardan en hacer check in. Si deseas reservar uno de los restaurantes a la carta, debes hacerlo muy temprano y no espere a que te respondan, debes revisar por tus medios. "

"It's a nice place to watch sunset. The staff is very friendly and nice. The pool is nice. You can walk on the beach but the water didn't feel clean for swimming "

"The pictures shown are on purpose misleading, focusing on some fitness model. The facilities felt like they had seen better days and are now decaying, not being maintained properly. The floor of our room seemed like it had rust/was permanently dirty. The room was not so clean, and we found hair in the duvet and pillows. Not just one, but quite some here and there in our bed. The couch had stains and marks. Same for our white towels, they all had stains. For what we paid (around $170 per night), really not worth it. We stayed at 3-star hotels around Costa Rica that were much better, by no means was this a 4.5 star property. The breakfast felt also poor, just a dish to chose from a menu, and not a huge quantity. Everywhere else in Costa Rica they were offering fresh fruits as well in advance, and if we hadn’t asked for juice ourselves, they wouldn’t have offered, in contrast to all other places we have been. Finally it can feel quite noisy on the rooms of lower floor, next to street/restaurant. I was really surprised with all this after all the good reviews I had seen, making me wonder if we were unlucky with the room, or something else was happening."

"I knew this place wasn't going to be great but I didn't expect it to be this bad. I was traveling with my three daughters and the door to our ground floor unit wouldn't properly lock. The inside has moldy ceilings, broken things in the kitchen, filthy bathroom, the knob to the hot water in the shower was completely gone. The AC couldn't keep up so we were sweating all night. Then in the middle of the night the loudest DJ/pool music came on to wake us up. It happened three times between 2-4 am even after I repeatedly asked the front desk to solve the issue. When we got there they said the pool was closed (at 5pm?) but someone was loudly swimming later for over an hour. It was a quick night stopover on our road trip but we left miserable and tired and uncomfortable. We are pretty flexible travelers and stay in cheap places regularly but this was awful. "

"If you’re looking for a safe place to stay, this place is it. Very safe: enclosed parking, entire property is enclosed, guests wear wristbands to be identified, and you don’t have to leave for food, drink, or pool. The cleanliness was average. The people were very nice and helpful. "

"Fabulous place, beach and sun. National Park (refuge faunique national Curú) is so nice, see the beach. Breakfast and diner are very good. The best place during our travel across costa rica."

"Pool was never cleaned"

"The property is beautiful "