Malmaison hotels in Trans Pennine Trail, England

"Nice place. "

"Quiet good price good service "

"The staff were amazing!!! So lovely. Charlotte checked us in and because it was our 1st time in Liverpool got us a room that had a view of Liverpool which made us feel really speacial. The chap that greeted us at the door was lovely, the waiters in the bar were lovely! We are already planning our next stay!!!!"

"I needed a last minute room for myself and the kids to avoid faffing around at the airport. This fit the bill. Nice room, two double beds, clean, and ironing board. Breakfast was at 5:30, buffet and pretty good. Kids fed and in the pre-booked shuttle for 5:55. 5 mins and at the airport but easily walkable. Job done. "

"Welcoming staff, very good amenities. Attention to detail and swift at resolution if any problems."

"Very convenient to the train station. Beautiful building."

"Very nice room. Staff were more than wonderful. Location to train station is perfect. Enjoyable "

"Second time staying, lovely hotel great staff"

"It was my second stay at the hotel. The room was very clean and had all facilities needed. The breakfast was lovely and staff very polite and helpful. However, I was disturbed by a male staff member entering the room at 6am, there was no indication that the room was free at that point.. We shouted and the member of staff closed the door. I complained to the reception staff, one of them was not very understanding and could not grasp the severity of the incident. It was not good enough, I felt vulnerable and unsafe and nobody seemed to care. I would have rated the hotel a 10/10 otherwise. I hope a member of the management team investigates this complaint correctly and gets back to me. "