Livorno Hotel Guide - Tre Ponti hotels in Livorno, Italy.

"The property looks like it is very close to the train station on a map, but the reality is quite different. More than 1km away from the city, on the wrong side of the rail tracks in a dreadful location. The hotel is modern and very clean, but no hot water for a shower, either in the evening or morning is very poor for any star of hotel. When i mentioned upon checking out, the receptionist good careless. The restaurant is close, so is the gym and meeting rooms. Breakfast was to be a voucher for somewhere not exactly next door, or a box. Not delivered to the room. I chose to take mine away as I had an early check out. This 'bag' was not forthcoming coming after paying the city tax etc, I literally had to ask! I use hotels.com often and stay in Italy, often. I am used to a less than warm reception (which isn’t right) but this place was empty and the attitude was terrible. I won't be staying here again. "

"Exceptional hotel. Very big rooms at good price"

"I would stay here again. Nice place. Didn’t get to use the pool (December). Had a coin laundry in the car box (parking garage) that was reasonable compared to other places on my travels in Italy. The latte machine in the vending machine area was excellent for 60 cents euro. Great view of the sunset from our massive end unit patio. "

"The bed wasn’t as comfortable and the double bed pushed together was not comfortable because you feel the big gap between the mattress and the room was warm and you couldn’t adjust the temperature to desired temperature of comfort "

"We had the worst experience at this hotel. We reserved and paid in full six months in advance because we planned to meet our relatives from Ukraine and spend time around this area. When we arrived, the staff transferred our reservation to another hotel without our consent. They claimed due to electrical issue in the room. We believe it was because we paid at a lower price six months ago and the current price went up. They over booked and they decided to cancel ours so I they can offer our rooms at the current price. They should have honored our reservation on a first come first served basis."