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Reviews of Hotel - Motel Coconut

3 out of 5
Hotel - Motel Coconut
7531, rue Notre-Dame Ouest, Trois-Rivieres, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 198 out of 492 reviews" "
Rating 8 - Good. 207 out of 492 reviews" "
Rating 6 - Okay. 66 out of 492 reviews" "
Rating 4 - Poor. 12 out of 492 reviews" "
Rating 2 - Terrible. 9 out of 492 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re English speaking (with a bit of French if needed!) and check in went pretty smoothly, but helped to have a bit of French knowledge! Only thing I wish we could change is possibly having the papers during sign in available in English and French (rather than just French) for better comprehension in case guests understand less French! Rooms are good, bathroom is renovated and clean! Amenities are worth coming back for alone just for the experience! Alcoholic drinks are around 12$ at the tiki bar, pool table (free!) and slots are available in the bar. Overall environment outside is quiet with a wide range of guests (young and old couples, families etc)! Would definitely come back!
Stayed 1 night in May 2024
Response from Sylvie on 20 May 2024
Good morning,Thank you for your visit, we take note of your comment. Hoping to see you soon.

10/10 Excellent

simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice and clean
Stayed 1 night in Apr 2024
Response from Sylvie on 6 May 2024
Merci de votre visite.

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is average, clean enough, but the tiki bar is awesome and kitschy and was worth it for sure.
Stayed 1 night in Apr 2024
Response from Sylvie on 11 Apr 2024
Thank you for your visit.

10/10 Excellent

Chantale, St Joseph de Beauce

Stayed 2 nights in Apr 2024
Response from Sylvie on 6 May 2024
Merci de votre visite.

6/10 Okay

Marc andre

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sylvie on 19 Feb 2024
Merci de votre visite.

6/10 Okay

Maxime

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Sylvie on 19 Feb 2024
Merci de votre visite.

8/10 Good

Christopher

Stayed 2 nights in Sep 2023
Response from Sylvie on 7 Dec 2023
Merci de votre visite.

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d say it met expectations for a strip hotel. It’s quite old and tired, but clean, quiet and staff were friendly. We had a good sleep on firm beds.
Stayed 1 night in Aug 2023
Response from Sylvie on 18 Sept 2023
Thank you for your visit

10/10 Excellent

Odile

Travelled with partner
Liked: Amenities, property conditions & facilities
It was further from downtown than I anticipated The coconuts bar was not to our liking. Very dark.
Stayed 1 night in Aug 2023
Response from Sylvie on 15 Sept 2023
Thank you for visiting

10/10 Excellent

Yong-Joon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs, easy access to Hwy, No bad smells and clean bed and bathroom.
Stayed 1 night in Aug 2023
Response from Sylvie on 17 Aug 2023
Thank you for your comment.

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a motel. Clean, comfortable room. Fun Tiki Bar.
Stayed 1 night in Aug 2023
Response from Sylvie on 10 Aug 2023
Thank you for your comment.Glad you like it. :)

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean and bright, Exceeded expectations. Limited check in hours and special arrangements can be made if running late but you do need to make those arrangements. Would book again.
Response from Sylvie on 8 Aug 2023
Thank you for your comment.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sarah G. on 12 Sept 2023
Merci de votre visite, au plaisir de vous revoir !

8/10 Good

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and nicely decorated. Parking was just out front so easy to unload our bikes.
Response from Sylvie on 8 Aug 2023
Thank you for your comment.

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sarah G. on 12 Sept 2023
Merci de votre visite, au plaisir de vous revoir !

6/10 Okay

Janice

Travelled with family
Disliked: Cleanliness
Location was good for us. Room was ok. Found a bug in one of the beds.
Stayed 1 night in Jul 2023
Response from Sylvie on 18 Sept 2023
Hello Janice, Have you called the front desk so that the situation can be remedied? We have a company that comes every month for that. She came very shortly before your visit.Thank you

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a night!
Comfortable rooms and a fun tiki bar. Great place for a night!
Stayed 1 night in Jul 2023
Response from Vicky Carle on 9 Jul 2023
Thank you for the comment and your stay ! Hope to see you again

6/10 Okay

Caroline

Stayed 1 night in Jun 2023
Response from Vicky Carle on 4 Jul 2023
Merci pour votre visite

10/10 Excellent

MARGARET

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It had everything we needed.
Stayed 1 night in Jun 2023
Response from Vicky Carle on 4 Jul 2023
Thank you for your stay !

10/10 Excellent

xiao zhong

Stayed 1 night in Jun 2023
Response from Vicky Carle on 27 Jun 2023
Merci pour votre visite !

8/10 Good

Josee

Stayed 1 night in May 2023
Response from Vicky Carle on 23 May 2023
Merci pour votre visite!

10/10 Excellent

Jean F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Rooms are very clean and Staff is friendly
Stayed 1 night in May 2023
Response from Vicky Carle on 16 May 2023
Thank you for the comment and your visit ! Hope to see you soon

8/10 Good

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Vicky Carle on 31 May 2023
Merci pour votre visite, au plaisir !

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
It was great and the room was verry beautifull. The bed was too soft for us.
Stayed 2 nights in Mar 2023
Response from Vicky Carle on 4 Apr 2023
Thank you for your visit and your comment.

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was pleased with the room
Stayed 1 night in Jan 2023
Response from Vicky Carle on 17 Jan 2023
Merci pour votre visite

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Quiet location. Very good value for the price.
Stayed 3 nights in Nov 2022
Response from Vicky Carle on 17 Nov 2022
Thanks for your visit and the great comment. Hope to see you again soon !

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were extremely helpful as we’d never been to the area before and were looking for a restaurant for dinner.
Stayed 1 night in Nov 2022
Response from Vicky Carle on 8 Nov 2022
Thank you for your visit and the great note. Hope to see you again soon !

10/10 Excellent

SARAH, SAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and nicely renovated rooms
Stayed 1 night in Oct 2022
Response from Vicky Carle on 3 Nov 2022
Thanks for your visit and your great comment ! Hope to see you soon

10/10 Excellent

STEEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel - ideal for a well deserved rest after a long drive. Super clean and the staff was very nice. Great value for the price, considering that everything else in that area has incredibly became expensive over the past year. Location is perfect if you need to use Pont Laviolette to reach HIghway 20 or 40 on the way to MTL. Highly recommended, I will go there again in the future.
Stayed 1 night in Oct 2022
Response from Vicky Carle on 25 Oct 2022
Thank you for you visit and the great comment ! See you soon.

10/10 Excellent

Bianca

Stayed 1 night in Oct 2022
Response from Valérie Propriétaire on 13 Oct 2022
Merci beaucoup de votre visite et au plaisir de vous revoir!

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 1 night in Sep 2022
Response from La direction on 19 Sept 2022
Merci pour votre visite et votre commentaire !

10/10 Excellent

CARL, SUMMERSIDE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for the buck, clean and comfortable. Really nice bathroom with a walk in shower!
Stayed 1 night in Sep 2022
Response from Vicky Carle on 6 Sept 2022
Thank you for the comment and the good note !

6/10 Okay

Steven

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was clean and comfortable. Unfortunately we stayed on a Saturday night and the room we were given had an access door and corridor to 6 additional rooms. You can here the noise in the hallway and outside your room. People came back from a party at 130 am and continued the party until 3. All this to say I did not get a great night sleep
Stayed 1 night in Aug 2022
Response from Vicky Carle on 16 Aug 2022
Thanks for your visit and your comment. I am sorry that you heard noises from your room. Just to let you know, every weekend we hire a person responsible for maintaining calm and order in the hotel to avoid this kind of situation... you should have called us to let us know about it.

10/10 Excellent

Léa Lisa

Stayed 1 night in Jul 2022
Response from Vicky Carle on 26 Jul 2022
Merci pour votre visite !

8/10 Good

Charleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a basic, no-frills motel, this is it. Friendly staff, large, clean room. It’s everything you need.
Stayed 1 night in Jul 2022
Response from Valérie Propriétaire on 14 Jul 2022
Thank you for your visit

8/10 Good

Noemi

Stayed 4 nights in Jun 2022

10/10 Excellent

Freda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2022
Response from Vicky Carle on 22 Jun 2022
Thank you for your visit and your comment, Hope to see again !

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Old
Stayed 1 night in Jun 2022
Response from Vicky Carle on 22 Jun 2022
Thanks for your visit and your comment. We are working to renovate the rooms and improve the appearance of the motel every day, but it is still a 60-year-old building with a lot of history and memories. Have a nice day and hope to see you again !

8/10 Good

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Vicky Carle on 11 Jun 2022
Merci pour votre visite !

8/10 Good

Russi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean for cheap rates.
Stayed 1 night in May 2022
Response from Sarah on 10 Jun 2022
Thank you and hoping to see you again!

10/10 Excellent

STEPHANE

Stayed 1 night in May 2022
Response from Vicky Carle on 11 May 2022
Merci pour votre visite !

10/10 Excellent

Julia

Stayed 1 night in Mar 2022
Response from Vicky Carle on 11 May 2022
Merci pour votre visite !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel called to advise me that the reception will be closed after 8pm. They were very accommodating. I got a free upgrade. Overall room was clean, although I did find a couple of crumbs on the ground.
Stayed 2 nights in Jan 2022
Response from La direction on 24 Jan 2022
Thank you for your visit !

10/10 Excellent

Nadia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour mémorable
Le bar est un incontournable Tiki ! Les chambres sont sobres et confortables.
Stayed 1 night in Oct 2021
Response from Valérie Propriétaire on 6 Dec 2021
Merci de votre visite!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on 2 motorcycles and had a long days ride and were welcomed and made feel at home. Great place to stay.
Stayed 1 night in Sep 2021
Response from Valérie Propriétaire on 29 Sept 2021
thank you very much

4/10 Poor

jon

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
old and tired mold in shower stall
Stayed 3 nights in Sep 2021
Response from Valérie Propriétaire on 16 Sept 2021
La propreté est notre priorité. Veuillez nous aviser quelle chambre et nous allons remédier immédiatement au problème

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
It was very friendly services. The room is big. Bathroom is small. The pictures online looks very shiny and attractive. I was expecting shiny hotel however that is not the case. This motel is out of update.
Stayed 1 night in Aug 2021
Response from Valérie Propriétaire on 31 Aug 2021
Thank you for your visit. We are sorry that the room did not live up to your expectations. This is a motel that has been around for several years so yes, the bathrooms are small but we strive to renovate and keep the place clean. But unfortunately, we cannot enlarge.

8/10 Good

Lorne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from Valérie Propriétaire on 31 Aug 2021
Merci de votre visite!

8/10 Good

Sonia

Stayed 1 night in Jul 2021
Response from Valérie Propriétaire on 31 Aug 2021
Merci de votre visite!