Casa de Piedra Tulum offers a peaceful retreat just minutes from the ancient Mayan Ruins. Travelers appreciate this serene haven where they can lounge by the pools, stroll through garden grounds, or take advantage of convenient dry cleaning and laundry services.
Located in Tulum City Center, a neighbourhood in Tulum, Casa de Piedra Tulum is near the airport and near theme parks. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
2 outdoor pools, a rooftop terrace and spa services are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment features a kitchenette with a stovetop, plus free WiFi and an LCD TV with digital channels. Added amenities include Netflix, an electric kettle and free tea bags/instant coffee. Weekly housekeeping is available.
Casa de Piedra Tulum offers 15 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 4-star aparthotel has kitchenettes with stovetops and kitchenware and utensils.
Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with digital channels and Netflix. Housekeeping is provided on a weekly basis.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
24-hour return airport shuttle on request for a surcharge
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Kitchenette
Blender
Cleaning supplies
Cookware, dishware, and utensils
Electric kettle
Freezer
Hob
Mini-fridge
Tea bags/instant coffee
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
20-inch LCD TV with digital channels
Netflix
Streaming services
Outdoor areas
Charcoal grill
Garden
Outdoor furniture
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lift
Smooth flooring in room
Designated smoking areas (fines apply)
Services and conveniences
Luggage storage
Safe
Weekly housekeeping
Location highlights
Near a hospital
Near the airport
Things to do
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
15 units
Comprehensive recycling policy
Garden
Grey water recycling system
Humane treatment of captive wild animals
Water-efficient showers
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights, lock the doors and return the keys
Access methods
Host will greet you, key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 5000 per accommodation, per stay
Cleaning fee: MXN 300 per accommodation, per stay (varies based on unit and length of stay)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 2000 per vehicle (return, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Casa de Piedra Tulum Tulum
Casa de Piedra Tulum Aparthotel
Casa de Piedra Tulum Aparthotel Tulum
Frequently asked questions
Does Casa de Piedra Tulum have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Casa de Piedra Tulum?
As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Casa de Piedra Tulum on 11 Apr 2026 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Casa de Piedra Tulum pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Casa de Piedra Tulum?
Self-parking is free at this property.
What time is check-in at Casa de Piedra Tulum?
Check-in begins at 3:00 PM.
What time is check-out at Casa de Piedra Tulum?
Checkout is at 11:00 AM.
Does Casa de Piedra Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.
Where is Casa de Piedra Tulum located?
Located in Tulum City Center, this aparthotel is within 1 mile (2 km) of Hospital de Tulum, Dos Aguas Park and Holistika Art Walk. Temple of Doom and Cenote Calavera are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Casa de Piedra Tulum Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Amenities
8.4
Property conditions & facilities
Rating 10 - Excellent. 30 out of 50 reviews
10 - Excellent
30
Rating 8 - Good. 13 out of 50 reviews
8 - Good
13
Rating 6 - Okay. 4 out of 50 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 50 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 50 reviews
2 - Terrible
1
Reviews
Verified
8/10 Good
Eva
25 Mar 2026
Liked: Cleanliness, check-in, communication
The room was great. Cleand and spacious. The trampoline was a huge hit with the kids. Communication with the hist was grewt. He was always ready to help. The only negative was the pool area and the pool. The pool tiles turned my kids swim suits green and the deck was under renovation which we didnt know at the time of booking so the area was not really safe for kids. We only used it 2 times in the 2 week time spent at the property.
Eva
Stayed 14 nights in Mar 2026
Verified
10/10 Excellent
Maribel Ortuño
11 Mar 2026
Todo excelente y muy comoda nuestra estancia
Maribel Ortuño
Stayed 3 nights in Mar 2026
Verified
6/10 Okay
Clementine
30 Jan 2026
Liked: Amenities, property conditions & facilities, communication
Très bien sauf la douche,
Quand on prend une douche, ça en met partout car il n’y a pas de bac à douche
L’isolation : horrible : nous avions des voisins très très très bruyant, télé à fond jusqu’à 00h30, chaises traînées sur le sol ect .
Le quartier est pas très sécurisant si on veut rentrer du centre la nuit.
Sinon belle chambre, ustensiles de cuisine, sèche cheveux et petits produits de douche offert.
Merci
Clementine
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Julie
24 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice well equipped apartment in a quiet residential area.
Julie
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Arcinda
15 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente estadía. Todo funciona muy bien. Limpio y muy amplio para una familia grande. Gracias.
Arcinda
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
paul
3 Jan 2026
Nice host and accommodations, but noisy.
paul
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Troy
19 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location and view of the jungle was nice, not alot of household stuff for longer term rentals / vacations.
Troy
Stayed 21 nights in Oct 2025
Verified
10/10 Excellent
jenni
13 Nov 2025
Liked: Cleanliness, room comfort, communication
Great AC. Shower was good and plent of hot water. Room nicely sppointed. Sofa is really just a couch but was OK. Nice leafy and quiet location. Easy check in and out inuding leaving bags. Kitchen has range of pots and utensils. All good
jenni
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
LAURE
10 Nov 2025
Liked: Cleanliness, room comfort, communication
Le loft est propre et très agréable
LAURE
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Jennifer
20 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, the property is very nice. Tucked away from the main street. Things that couldn’t improve their stay has extra towels to take to the pool in the beaches, which were not provided as a whole. My son and I loved are staying in Tulum and this three bedroom apartment is good for us.
Jennifer
Stayed 7 nights in Sep 2025
Verified
8/10 Good
Felipe de Jesús Calderón
14 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fue una estancia cómoda y agradable. Está rodeada de la naturaleza y puedes escuchar el trinar de los pájaros, lo cual hizo la experiencia más padre.
El lugar cuenta con estacionamiento y está bien ubicado. Sin lugar a dudas regresaríamos.
P.D. Faltaron artículos de limpieza.
Felipe de Jesús Calderón
Stayed 6 nights in Aug 2025
Verified
10/10 Excellent
Virginia Margarita
6 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Un lugar muy agradable, excelente atención de Hugo y de Modesto, 8 noches de descanso que volveria de nuevo otra vez, habitación con todos los servicios, todo muy moderno, estufa, agua caliente, aire acondicionado y lo mas importante un entorno ecologico.
Virginia Margarita
Stayed 8 nights in Jul 2025
Verified
6/10 Okay
TONY
31 Jul 2025
Disliked: Communication
Attention ce n'est pas un hotel
Surprise, ce n'est pas un appart hôtel. Pas d'accueil physique, uniquement whatsapp et une boîte à clés.
Les équipements et les prestations sont toutes payantes en supplément.
Ménage à appronfondir
Équipements à améliorer.
Pas de micro onde, congelateur Hs, baies coulissantes ne fermant plus à clé, volets obsolètes.
Rue extrémement passante et bruyante pour le batiment vert.
Le roof top est dans un état pitoyable et dangereux ( lames de bois cassées, équipements hs...etc)
Chercher ailleurs sans aucun doute
TONY
Stayed 3 nights in Jul 2025
Verified
8/10 Good
Ameyalli
23 Jul 2025
Liked: Amenities, communication
The stay was good! Rooms did not look as well as the pictures and the sheets smelled real funky. The shower pressure was super strong and leaked from one side (which flooded the entire bathroom). But they were extremely accommodating. Towels were provided and the area was quiet! There was no problem parking and very easy to get to! The apartment was super clean and had everything we needed! There was also a tv with netflix and other apps which was super nice!
quite area, easy to get to everything. especially if you have a scooter or car. if you want to venture to the hotel area or the ruins, you would be better off with scooter or using the collectivos verses bike.
Alfonso Garcia
Stayed 6 nights in May 2025
Verified
10/10 Excellent
YAZMIN MONTES
15 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente la estancia el chico que nos apoyó en verdad muy amable y el lugar es increíble
Hosts very communicative and friendly. But room we had had mold and humidity issues. Lots of mold on curtains, rusted out bath fixtures due to lack of fan and circulation, ac smell. Property itself could use some maintenance as pictured from a bit ago (prior to hurricane?). Noise from people up and down stairs at all hours as we were on the 1st floor and they’re metal and no elevator. Had nice little patio and the outdoor cats were the best. Bed is full/double. Internet worked well. Walkable to several restaurants and cafes
John
Stayed 3 nights in Mar 2025
Verified
8/10 Good
Helen
27 Mar 2025
Liked: Amenities, communication
The owner/care taker was nice and help us with whatever we need. The suite has some unique characters, like the wooden half steps stairs, and the walk on net on the over height ceiling. That was interesting, my kid loves it.
Helen
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Corinna
26 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked that we were out of the fray in the city, but still walkable to great coffee shops, breakfast, restaurants and more. Plus, we loved having a full kitchen on site! The hosts were helpful and the beds were very comfortable.
Corinna
Stayed 4 nights in Mar 2025
Verified
8/10 Good
stacey
22 Mar 2025
Liked: Room comfort, communication
Lacking in details, lots of details
Property has soooo much potential. It needs some attention and regular maintenance and someone who has attention to basic details.
stacey
Stayed 7 nights in Mar 2025
Verified
10/10 Excellent
Ricky N
21 Mar 2025
Liked: Cleanliness, room comfort, communication
It was nice
Ricky N
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Eunice Marleny
14 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bueno, el departamento muy completo, la cocina ni se diga, tiene todo lo esencial para estar unos dias y ahorrarte en comidas si te agrada cocinar