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Hotel El Capitan Tulum

3.0 star property
Hotel with free breakfast, near Tulum National Park

Choose dates to view prices

Photo gallery for Hotel El Capitan Tulum

Exterior
Living area
Standard Double Room
Standard Quadruple Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is €48
includes taxes & fees
7 Jul - 8 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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Frequently asked questions

Does Hotel El Capitan Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 10:00 PM.

How much does it cost to stay at Hotel El Capitan Tulum?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel El Capitan Tulum on 7 Jul 2025 start from €48.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Capitan Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Capitan Tulum?

Self-parking is free at this property.

What time is check-in at Hotel El Capitan Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel El Capitan Tulum?

Checkout is at noon.

Where is Hotel El Capitan Tulum located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).

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Hotel El Capitan Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Excelente
Stayed 1 night in Apr 2025

8/10

We stayed here a number of years ago and enjoyed it. Since we were familiar with the location , we booked it again. The hotel could use some upgrades now, but was still a good place to stay.
Stayed 1 night in Jan 2025

8/10

Good value for price,basic and a little outdated but staff was extremely nice and accommodating. About 20 min walk from main bus station ,10 min bike ride to the ruins and 15 min bike ride to the beach. The free breakfast was great,large portions and delicous. The area around the hotel is safe and clean. Close to the center but quiet.

4/10

I made this reservation to visit our local family, expecting to have a great experience, but this was ruined by staying at this place - EL CAPITAN. Upon checking in, the owner saw my family that lives in the area and approached us aggressively looking down on my family. We told her we had a reservation, and she sent us to the check in desk. After checking in, we felt being watched, this lady was following us and when we went to the pool she discriminated against us because my 60yr old mom did not have swimming suit and got into the pool with regular shorts and shirt, the owner said that my mom's clothes will damage the moldy pool. (I have pictures of the moldy pool of concern). This behavior was only done to us, the owner acted very politely with other guests that were tourists. During our stay we were treated differently for being locals while tourists were treated better, me and my wife were treated really nice while my local family were looked down on, extremely unacceptable. I would definitely not recommend this place. The owner should learn some manners and treat people better.
Stayed 1 night in Sep 2024

8/10

Muy buenas atenciones, el hotel es un poco antiguo, pero se sintió como bien. El restaurante muy bueno, la comida excelente.
Stayed 2 nights in Apr 2025

10/10

El personal del hotel es muy amable, su desayuno es una delicia, súper recomendable, la ubicación es muy agradable, muy amena la estancia!!
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Apr 2025

10/10

Stayed 2 nights in Mar 2025

6/10

Hard beds and got disturbed by loud music all night. Just got quiet early in the morning. Ordered breakfast and took almost an hour to be served. Restaurant is nice and food is really tasty genuine Mexican dishes.
Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

8/10

O hotel não tem recepção. O check-in é feito no restaurante do hotel que tem o mesmo nome do hotel. Lugar ok para pernoitar. Atendimento gentil e café da manhã excelente.
Stayed 1 night in Nov 2024

10/10

Me gustó el lugar calidad precio
Stayed 1 night in Nov 2024

2/10

Trato malo, alberca sucia, aire acondicionado funcionaba de a ratos, desayuno malo, la TV de cuarto sin operar.
Stayed 2 nights in Nov 2024

8/10

Habitación limpia y excelente relación precio / calidad. El desayuno incluido es muy bueno. Olor a drenaje en el baño. La recepción no tenía personal, había que acceder por la oficinita del restaurante lo cual fue un poco raro
Stayed 1 night in Oct 2024

8/10

.
Stayed 1 night in Oct 2024

8/10

Recomiendo
Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Son muy serviciales
Stayed 2 nights in Sep 2024

10/10

Una estadía excelente, nos atendieron excelente, descanso y ubicación inigualables. Volveremos pronto.
Stayed 4 nights in Aug 2024

10/10

Todo excelente
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jul 2024

10/10

El desayuno muy bien servido. Muy amables en el hotel. Cuarto bien equipado, excelente ubicación
Stayed 1 night in Jun 2024