Turrell Hotels

"Great location with a very convenient underground parking lot. Super comfortable bed and bedding, smart room design, and a wonderful view of the bridge. Definitely recommend this location for downtown Memphis with walking distance access to the convention center. "

"Stayed overnight for a concert in Memphis. Check-in was easy. Staff was always friendly. The bed was perfect and the breakfast was good. Will definitely stay again"

"Clean room, slow service at the bar, staff ok"

"Great overall experience, everything was a 10."

"The room was dirty. There was a 1/2 smoked cigarette in the room. We booked a nonsmoking room and the room was smoking. The flooring and ceiling had large cracks. There was dirt on the floor and my socks turned black when walking. You could hear the highway all night. The walls are thin and we could hear the neighbors. The breakfast was minimal. Frosted Flakes, bread, biscuits and old gravy, waffle iron that didn’t work properly. The staff were not very professional. Answered a personal call with kids while checking us in. Not rude, but also not friendly. Would not recommend to stay here. The parking lot was sketchy, but had surveillance cameras. "

"I really enjoyed my stay here. I was able to use the gym and the pool. The pool was heated and very relaxing. The room was clean and smelled amazing throughout the hotel. I would definitely visit again"

"This is one of our favorite places to stay on our trip home. Clean rooms and casino.Beds are comfortable and room is spacious.When you enter the hotel, a security guard with a dog checking luggage and we had to go through a scanner.This made us feel very safe. Will stay at this property again."

"First the staff is wonderful! But check in was a nightmare. They only have valet parking and only one poor guy working it when we checked in. It was so busy that there were cars parked everywhere, blocking the entrance. It took 45 minutes for us to figure out how to get into the hotel, and how to get our luggage from down the block into the hotel. The hotel contacts out the valet company so it’s not owned by the hotel, but this should definitely have been run better. It took a long time to get the keys to our car when we needed to go somewhere. They need a better parking situation. Also, the hot tub wasn’t working, which was the main reason I booked this place, we were looking forward to the hot tub but it was ice cold and they never got it working while we were there. Breakfast is pretty good. Our suite was spacious and clean. It is walking distance to Beale Street and there is a nice courtyard off the back. "

"I just felt uncomfortable with everything. "