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"The stay didn’t worth the money I paid. The hotel was outdated and facilities were dirty. Room was very outdated and not properly cleaned. The breakfast was under average! Staff were helpful "

"It's OK. The hotel looks better on the outside than on the inside. Sauna/Steam room/Swimming pool are good. Rooms a bit dirty and outdated. No aircon."

"Great hotel Comfy bed Clean Great products in room"

"The staff were very friendly and helpful. My room was very clean but there were some muddy shoe prints on the floor"

"Check in staff were friendly. Room seemed dated but that’s fine for the price, however there were issues. White stains on the brown cushions, shower head couldn’t be adjusted so was firing horizontally, and it was very hot and didn’t reduce in temperature when you turned the dial down, even all the way down. Hair dryer was unable to do hot air, only very slow cold air, TV was too outdated for the apps to work. Bed was fairly comfortable for the price, but noting special and the AC did work (eventually, after saying it was set to centrally controlled.) Parking is covered in the neighbouring shopping centre car park. Didn’t try the breakfast as seemed a tad expensive (£16). Not bad for the price, but these things would prevent me from returning unfortunately."

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"All good except - room to warm without A/C, too noisy with! Overall, a good place to stay for Filton area."

"Hotel location, atmosphere, spa and room were nice. Reception staff - lovely. Bar/Restaurant Staff weren't rude but didn't seem bothered with actual service. I counted 10 dirty tables as we walked into the restaurant area, they were still all cluttered 90 minutes later. After waiting for table service for 15 minutes, I found a member of staff who asked to me follow them to the bar rather than serve us at the table, for no real reason than their convenience. We were approached once and asked whether we wished to order food but no one came back to ask as after that so we gave up. No one was rude, but no one really cared whether we were there or not. Spa was lovely and all the staff polite and engaging."