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Hotel Chalet Swiss

3.0 star property
Hotel with free breakfast, near Mystery Rooms

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Photo gallery for Hotel Chalet Swiss

Front of property
Superior Twin Room, Balcony
Hiking
Lounge
Family Triple Room | Living area
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area

Family Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, cots/infant beds, free WiFi

Superior Twin Room

Highlights

Heating
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free rollaway/extra beds
TV
Renovated in 2019
Separate bedroom
Fan
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Renovated in 2019
Separate bedroom
Fan
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Seestrasse 22, Unterseen, BE, 3800

What's nearby

  • Alpine Garden - 6 min walk - 0.6 km
  • Mystery Rooms - 11 min walk - 0.9 km
  • Hoeheweg - 11 min walk - 1.0 km
  • Interlaken Casino - 16 min walk - 1.4 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.8 km

Getting around

  • Interlaken West Ferry Terminal - 8 min walk
  • Zurich Airport (ZRH) - 122 min drive

Restaurants

  • ‪Aarburg Cafe - ‬6 min walk
  • ‪Bebbis Restaurant - ‬7 min walk
  • ‪Spatz - ‬8 min walk
  • ‪Cafe Runft - ‬9 min walk
  • ‪Migros Restaurant - ‬10 min walk

About this property

Hotel Chalet Swiss

Hotel remodelled in 2019 and located near Mystery Rooms
Consider a stay at Hotel Chalet Swiss and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • Self-parking (surcharge), luggage storage and a front desk safe
  • Multilingual staff, a lift and secured bike storage
  • Bike tour information, smoke-free property and laundry services
Room features
All 52 rooms feature comforts such as free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Cots/infant beds, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 5 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • Built in 1862
  • Renovated entire property - March 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50 per day.
Cots (infant beds) are available for CHF 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Frequently asked questions

Is Hotel Chalet Swiss pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Chalet Swiss?

Self-parking is available for CHF 5.00 per day.

What time is check-in at Hotel Chalet Swiss?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Chalet Swiss?

Checkout is at 11 AM.

Where is Hotel Chalet Swiss located?

Situated in Unterseen, this hotel is within a 15-minute walk of Alpine Garden and Mystery Rooms. Lake Brienz is 2.3 mi (3.7 km) away. Interlaken West Ferry Terminal is 8 minutes by foot and Interlaken West Station is 8 minutes.

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Hotel Chalet Swiss Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 130 reviews
Rating 8 - Good. 45 out of 130 reviews
Rating 6 - Okay. 22 out of 130 reviews
Rating 4 - Poor. 9 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JAMAL

Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

anjelica

Liked: Cleanliness, amenities, property conditions & facilities
Nice people, great location, and was clean
Stayed 4 nights in May 2025

10/10 Excellent

Maria Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Stayed 1 night in Mar 2025

4/10 Poor

golaleh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel has one person at front desk who happened to be the bar tender as well. She asked us to wait
Stayed 1 night in Jun 2025

4/10 Poor

Veronika

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Noisy, hot, and impossible to sleep
Stayed 1 night in Jun 2025

10/10 Excellent

HUBERTH

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was excellent. Very good and cooperative staff. The hotel is also located within walking distance to the city center. The rooms were neat and clean as well as the staff was highly helpful for all support required.
Stayed 2 nights in Feb 2025

10/10 Excellent

Young mo

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect and kind

Perfect place for my vacation in 2024.
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is older, it had everything that we needed. It was quiet, and the breakfast was nice. We had the family room that had two single beds on the first floor with two single beds upstairs. The room was small, but it was adequate. I really loved opening the windows to let the fresh air in during the month of April. The window and the ceiling was leaking water just a little bit. But it was taken care of by the maintenance guy after we had reported it to the front desk.
View during our breakfast.
The hotel. Check-in is in the back of this building.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
Hotel was ok however rooms are old. I was expecting view of mountains however did not happen
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, rooms clean and appropriate and a 10 minute walk from the West train station.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Liked: Property conditions & facilities
Lots of fun! Old fashioned, darling hotel. Loved!
Stayed 4 nights in Jun 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay but breakfast area a bit on small size. Staff very friendly
Stayed 3 nights in Sep 2023

8/10 Good

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location. A nice touch offering us a bottle of water to take away at check out.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cozy. We arrived on a hot day and used the supplied, much-needed fan to move the air around. The staff members were friendly and helpful and the breakfast buffet ample.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn keeper was very friendly and we enjoyed talking with him in the bar area of the hotel. Rooms were spacious and modern. Breakfast was included and very good.
Stayed 1 night in Sep 2022

4/10 Poor

negin

Disliked: Cleanliness, amenities, property conditions & facilities
A lady came in and knocked on my door I was taking my shower, she said "open the door", I said I cannot right now, She said "Open the door now what are you doing there?" I opened the door while I had to put my towel on, she said alarm went off and open the windows so alarm stops, that to me doesn't worth the money I spent.
Stayed 1 night in Jun 2024

6/10 Okay

Kazuo

Liked: Cleanliness
駅やCO-OP（スーパーマーケット）に近いことが便利でした。
Stayed 2 nights in Jun 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが素晴らしい。 部屋もきれいで、バルコニーから山が見えて良かったです。 滞在中のバスのチケットがもらえ、ホテルの目の前がバス停なの便利です。 歩いても１０分くらいで駅前の繁華街に行けます。
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Todo está excleente
Stayed 1 night in May 2025