Upton Cross Holidays

Can't know it for the price paid. Spotless room and had a massive comfy bed. Staff were welcoming upon arrival and was a lovely stop over on my way to Cornwall

Overall our stay was OK - what wasn't great was when we arrived the lift was still out of service and we were on the third floor, with heavy bags and someone with asthma. The room was, again, OK - hadn't been cleaned properly though with dust along the bar behind the bed and a big brown stain on the floor to the right. We also only had one towel for the bathroom/shower so had to share that in the morning. It was great for being central in Exeter and handy to park in the front, but I probably wouldn't stay here again.

Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again

The public rooms were in good condition but rather dated, reflecting the hotel's ostentatious history. The corridors and fire doors to the rooms were in poor condition, some damaged paint, wallpaper and carpet. The room was small and dated but clean with plenty of storage. The staff were very helpful and friendly and the breakfast offered a great choice. Whilst it is becoming increasingly common, as a hotel guest, I don't like paying extra to park my car.