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Reviews of Van Der Valk Hotel Stein - Urmond

4 out of 5
Van Der Valk Hotel Stein - Urmond
Mauritslaan 65, Urmond

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 259 reviews" "
Rating 8 - Good. 119 out of 259 reviews" "
Rating 6 - Okay. 19 out of 259 reviews" "
Rating 4 - Poor. 4 out of 259 reviews" "
Rating 2 - Terrible. 2 out of 259 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to pop by for our trip
Stayed 1 night in Nov 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michal

Stayed 4 nights in Sep 2023
Response from Iverna Flaim on 28 Sept 2023
Bedankt voor de mooie beoordeling Michal!Graag zien u een volgende keer opnieuw terug bij ons in het hotel. Mvg, Iverna Flaim

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean large hotel with great food and facilities. Lots of car parking available.
Stayed 3 nights in Aug 2023
Response from S. Vennix on 29 Aug 2023
Dear Jonathan,thank you for your great review!We are happy to welcome you next time.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Days at Van der Valk Stein -Urmond.
A large room with a very comfortable bed. A very pleasant restaurant. Very friendly staff. Conveniently situated for our needs. Pleasant terraces outside to relax on and have a drink and a snack .
Stayed 1 night in Jul 2023
Response from Iverna Flaim on 3 Aug 2023
Dear Keith, Thank you for your time to write this beautiful review. We are very pleased to read you had such a pleasant stay with us. We hope we may welcome you back at our hotel once again soon! Best regards, Iverna Flaim

10/10 Excellent

Anelies

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at your hotel. The turtles were a joy to watch. The area across the street was very pleasant. The breakfasts were wonderful. I'll probably get her name wrong, but when my mom fell and scrapped her arm Sadia at the front desk was on the job and came to our room with a first aid kit and fixed mom right up. She was very professional, competent and handled the situation with excellent knowledge and experience Thank you.
Stayed 4 nights in May 2023
Response from Iverna Flaim on 5 Jun 2023
Dear Anelies, Thank you for this beautiful review! I am pleased to see you have such a pleasant stay with us. You did write down here name correctly :) and I will share your compliments with here. I hope you mom is doing fine, and we may welcome you back at our hotel once again. Kind regards, Iverna Flaim

10/10 Excellent

Grzegorz

Stayed 2 nights in Mar 2023
Response from Iverna Flaim on 7 Apr 2023
Dear Mr Grzegorz, Thank you for this beautiful review of 10 out of 10! We are pleased to see you had such a pleasant stay with us. We hope to welcome you back at our hotel once again soon. Best regards,

4/10 Poor

Giuliano

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Michel

Stayed 3 nights in Sep 2022
Response from S. Vennix on 1 Oct 2022
Thank you for your review!

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for dog owners.
Always guaranteed to have a good stay at this chain. Foods great in the restaurant, beds very comfortable, great set up for dogs with the outside door, and dogs welcome in the restaurant. Highly recommended
Stayed 1 night in Sep 2022
Response from S. Vennix on 1 Oct 2022
Thank you for your great review!

10/10 Excellent

Noor

Stayed 2 nights in Feb 2022

10/10 Excellent

YUSUF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice costumer service
Stayed 1 night in Oct 2021
Response from S. Vennix on 15 Oct 2021
Wow, thank you for your great review!

10/10 Excellent

Conor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overnight stay
Hotel has great facilities…with an excellent bar and dining service. Room was a little tight but ok for one night. I found the staff excellent…friendly and very professional. It was busy when I was there - I heard they were full, but it never felt overly crowded or uncomfortable. Would recommend.
Stayed 1 night in Aug 2021
Response from S. Vennix on 6 Sept 2021
Thank you for your great review! Hopefully we may welcome you in our hotel next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from S. Vennix on 3 Jul 2021
Hartelijk dank voor uw mooie beoordeling!

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Iverna Flaim on 17 Dec 2020
Goedemorgen Patrick, Bedankt voor het plaatsen van deze mooie review. We hopen u een volgende keer weer te mogen verwelkomen bij ons in het hotel.

10/10 Excellent

Horrol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van der valk
Amazing hotel, Restaurant and rooms are fantastic and staff are very helpful and polite
Stayed 3 nights in Feb 2020
Response from S. Vennix on 2 Mar 2020
Dear guest, thank you for your great review! We hope to welcome you in our hotel next time. Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Born area
Best option in the local Born area. Have stayed a couple of times now and always good standard
Stayed 1 night in Feb 2020
Response from S. Vennix on 9 Feb 2020
Dear guest, thank you for your great review! We hope to welcome you in our hotel next time. Kind regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very comfortable and has a great breakfast buffet selection. Internet connection is good and cleanliness standard of the rooms very high.
Stayed 1 night in Dec 2019
Response from S. Vennix on 20 Dec 2019
Dear guest, thank you for your review! We hope to welcome you in our hotel next time.

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose another place
Stayed 1 night in Dec 2019
Response from I.Flaim on 18 Dec 2019
Beste Eric, Wat vervelend om te lezen dat uw verblijf niet naar wens geweest is. Graag zou ik van u vernemen wat eraan scheelde, zodat we dit in de toekomst kunnen verwijden of zelfs nog voor u kunnen oplossen. In afwachting van uw reactie, verblijf ik, Met vriendelijke groet, I.Flaim

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from S. Vennix on 8 Dec 2019
Geachte gast, hartelijk dank voor uw mooie review! Graag verwelkomen wij u een volgende keer weer in ons hotel.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from S. Vennix on 5 Nov 2019
Geachte gast, hartelijk dank voor uw mooie beoordeling! Wij hopen u een volgende keer weer in ons hotel te mogen verwelkomen. Met vriendelijke groet,

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from S. Vennix on 1 Nov 2019
Geachte gast, hartelijk dank voor uw mooie beoordeling! Wij hopen u een volgende keer weer te mogen verwelkomen in ons hotel.

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
hotel needs some maintenance.
Stayed 1 night in Sep 2019
Response from S. Vennix on 30 Sept 2019
Dear guest, thank you for your review. Every year different departments in our hotel are being renovated. We hope to welcome you a next time! Kind regards,

10/10 Excellent

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The main entrance has lots of stairs. This was important to me because of a past hip surgery. :( Otherwise, no problem at all.
Stayed 2 nights in Jul 2019
Response from I.Flaim on 20 Jul 2019
Dear Guest, Thank you for your review! For next time, you can also take the elevator which is located next to the stairs. (Fitness entrance) We hope to welcome you once again in our hotel. Kind regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Convenient for Brightlands Chemelot Campus
The hotel is near an industrial area and handy if need to visit or work in Brightlands Chemelot Campus which is a 10 minute walk away so handy. Hotel was generally good - rooms a little basic in decor but comfortable, good in the restaurant is good, nice bar area, meeting rooms are good (as is the meeting service) and service generally is good. My only criticism would be that there are always flies in the restaurant bothering you a little while eating and hovering around some of the food (they have some “mist”ers which keep them away from cold fish / meats at breakfast) which isn’t very inspiring on cleanliness.
Stayed 4 nights in Feb 2019
Response from I.Flaim on 18 Mar 2019
Dear Guest, Thank you for this beautiful review. The fly issue is familiar in the whole Stein area. At city hall they are looking for a solution, so in a couple of weeks this should be solved. Kind regards,

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from I.Flaim on 21 Feb 2019
Beste, Bedankt voor uw mooie beoordeling. We hopen u snel weer te mogen begroeten in ons hotel. Mvg, Iverna Flaim

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Once again, enjoyed a very pleasant stay at Hotel Van der Valk. Very efficient and helpful staff, comfortable room. Hotel was very clean, with lovely atmosphere.
Stayed 1 night in Nov 2018
Response from Iverna Flaim on 7 Nov 2018
Dear Christina, Thank you for your beautiful review! Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisit.
The Hotel is well situated for sight seeing,it is well equipped with a very good restaurant and good food the staff are all very friendly nothing is too much trouble. The rooms are comfortable with decent size bathrooms and bedrooms some have balconies and it is a quiet location. Maastricht is in easy reach by train or taxi .Eindhoven main airport is about an hour away.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Stayed 1 night in Jul 2018

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business trip
Excellent stay, very helpful staff and pleasant. The location is great for business in the industrial area and the breakfast is amazing !
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need
Perfect for our stay in Netherlands. Close by family. Rooms had all we needed and were clean. Great shower and bath.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kris, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great facilities
Very happy with my stay there and could not ask for more.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Could not have been happier except I found the breakfast Buffet disappointing only because the eggs and plates were so cold otherwise a good selection Would definitely stay there again
Stayed 3 nights in Jun 2018
Response from I.Flaim on 18 Jun 2018
Dear Guest, We already discussed the disappointment of the breakfast at the reception desk this weekend. I am glad to hear this is not a reason for you to visit another hotel. We hope to see you back soon in our hotel soon. Kind regards, Iverna Flaim

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really enjoyed it and will definitely revisit
Response from I.Flaim on 28 Feb 2018
Dear Guest, Thank you for your review. We hope to welcome you back in our hotel soon. Kind regards, I.Flaim

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are dated, old style. The air conditioning is not accurately working, and difficult to have a good room temperature, prepare to sleep on cold bed. The bathroom is not properly cleaned, and towels are quite old and worn out.
Stayed 1 night in Dec 2017
Response from I.Flaim on 12 Jan 2018
Dear Guest, I am sorry to read your stay was not as good as we and you had hoped for. We will take note of your review, and we will discuss this with the concerned departments. We hope to welcome you again in our hotel. Kind regards, I.Flaim

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
A decent place to stay. The area is nice and there is a lot to do.
Stayed 5 nights in Nov 2017
Response from I.Flaim on 12 Jan 2018
Dear Tina, Thank you for your review! We hope we may welcome you again soon in our hotel. Kind regards, I.Flaim

10/10 Excellent

wheel loaders ltd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel with good food right beside the highway no problems here
Stayed 1 night in Sep 2017

10/10 Excellent

Naama, Haifa Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נוח מרווח Great choice
המלון שימש עבורנו כמלון דרכים. החדרים ענקיים עם מרפסת נקיים ואוכל נהדר. מומלץ בחום We enjoyed the hotel - great clean big rooms- best breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Darryn

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

KURSAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE CLEAN HOTEL WITH MANY AMANITIES. I WILL COME AGAIN. BUFFET AND RESTAURANT FOODS ARE OK.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great restaurant. amazing breakfast - very high quality. friendly staff. good room, nice shower. Wi-Fi very strong. Excellent facilities such as the gym. Comfortable surroundings. Highly recommend booking here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was in the area on business for one night and it was a perfect setup with nice room to work in and a good restaurant. I would go back there anytime. The only downside is that there is not much to do in that area.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brian, Sittingbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van den Valk - worth a try.
Two night stay on business. Meals in hotel restaurant were very good with a lot of choice and large amounts.

6/10 Okay

world travelee, wassenaar the Netherlands

Liked: Staff & service
Disliked: Cleanliness
Close to many attrextions
Overall not bad'! Surroundings really nice. Lots of fun interesting cities close by..

8/10 Good

Helmut, Santa Clara

Liked: Cleanliness, staff & service, room comfort
Close to Belgium and Germany
Needed a quick overnight stay close to Belgium