Towaoc Hotel Guide - Ute Mountain Casino hotels in Towaoc, United States of America.

"Hotel is undergoing renovations so the lobby and common areas are a little dusty currently. But the room was comfortable and staff were friendly. "

"Only hotel on the national park grounds. Sits right on top of the mesa and all rooms have a large balcony with a gorgeous view! I was surprised that there was no tv in the room, but I guess they’re going for the rustic feel. Room was nice, clean, good gift shop in the lobby. Shower and toilet was kid size, which could be a problem for a larger person. "

"Didn’t have the opportunity to stay, the night front desk clerk named Ed wouldn’t even check me in, claimed it violated rules of renting to “locals” even though I’ve rented a room here before multiple times, and nothing is noted in their rules and policies on Expedia and again I’ve never had an issue renting a room before. Ed also informed me no hotel in Cortez, or Durango Colorado will rent a room to a “local” I live an hour away from both towns I’m not “local”. I requested multiple times to speak with management, he refused, and demanded to know why I wanted to speak with the manager and he claimed there isn’t a manger ever on site, he also claimed he wouldn’t put me in contact with offsite management as they are currently “out of the country”. He was rude and disrespectful the entire interaction, and got more so when other patrons were in the lobby with me. Treating me as if I was there simply to cause trouble. I asked for a full refund and his attitude got worse. I had to have Expedia contact the property in order for them to issue my refund. If his claims of “No onsite management” is true that’s not good or safe for the customer at all. Avoid this location and go elsewhere. I proceeded to stay across the street at Baymont. I told them about my interaction with Days Inn staff and the Manager at the Baymont even gave me a discounted rate because they felt bad that I had a poor experience at a different Wyndham Hotel. "

"all was good"

"Beds were not clean"

"Clean and comfortable."

"The AC/heat was not too good made room feel cold, people kept walking around and I couldn’t sleep well knowing the back entrance door was not locked, it was broken. Homeless people entered the building. Sorry but I will not be staying here again. 😏"

"Unpretentious and fairly chill place. Parking convenient to schlep stuff back and forth to your car. Good quality, quiet mini fridge was appreciated. Single story, so no upstairs elephants to wake you up. Worked out fine for us, price was reasonable."

"Breakfast was always ready every morning. Access and parking was easy access."