Utsu Hotels

"Get the room with the volcanic view, it is worth it! That and the location were unbeatable! Once arrived at the station, you can go through AMU plaza to walk underground via B1 to then take the elevator up to the reception on the 7th. Our initial impression of the hotel was negative - we arrived at 2:38 p.m. just to be told by the staff that check-in is at 3 p.m. we understand the check-in time is strictly enforced throughout Japan, a hotel, however, can distinguish itself by offering check-in when it is within 30 mins of check-in time if you see that the customers were arriving with heavy backpacks and that the room is available. The room was on the smaller side (as expected), but it somehow offered a small seating area and a round table if you have to work on your laptop. It would have been nice if there were shelves to place items along the bed wall. Outlet plugs were located on the same area, so be sure to bring one with longer cords. I did appreciate having a water refill machine on each floor as I refrain from using plastic bottles. The amenities in the bathroom were limited compared to Osaka & Hiroshima (no face moisturizer or lotion). Housekeeping is offered on the 3rd day only, but new towels and tea bags were provided daily. The location was fantastic being located right across from the Kagoshima station, in addition, it is connected directly to two underground food courts and there was a Lawson in the same building. Oh and you get 10% for dining at the food courts"

"Not only is the hotel beautiful, well-equipped, and conveniently located, but the staff is the absolute best! Our room was clean, comfortable, and quiet, and we enjoyed a fabulous view of Sakurajima. Highly recommended!"

"The convenience of being at the station is a bonus and the staff are very helpful. "

"Excellent value for money in Kagoshima. Walkable to/from train/bus station and main shopping/dining streets. Would stay here again."

"Hotel room looked like an apartment. It had a kitchenette with all the pots and pans and such. Also had a tub with a nice view and a washer/dryer combo. Also had a very nice view of the volcano. Pricey but would recommend."

"Staff: The best staff - So kind, so polite, so professional. This APA Hotel experience was seamless, better service than in Tokyo or Osaka. The staff made this place special. Like the kind warmth of an old Tokaido Inn or the family favourite ramen shop - this felt like home."

"Room small but tidy, good location, excellent breakfast"

"Very nice and very clean. Great location. Staff were very friendly and helpful. The sauna and onsen were very nice and well maintained. "

"Clean and a good size, bargain pricing and superb views to Sakurajima"