Melia hotels in Uvero Alto, Punta Cana

"I had a very disappointing experience at Serenade Punta Cana Beach & Spa Resort and would not recommend it. The food quality and hygiene were extremely concerning. At the buffet, nothing seemed to be kept at proper temperature—watermelon was warm and even had an onion-like taste. The à la carte restaurants were no better. At the Japanese restaurant, there was a cockroach on our table, and we saw oil dripping from the exhaust fan. The shrimp served to us were not properly cleaned and still had the vein in them, which was very unappetizing. We also tried the sports bar, where we ordered fish and chips and wings, but both were undercooked. We didn’t feel safe eating them and ended up leaving. The beachside hamburger truck was no better—the burgers were barely cooked through. The Steakhouse restaurant was the only somewhat decent option. At Olivo the chicken parmesan was dry and overly tough. On top of the food issues, the staff were consistently rude and unhelpful, which made the experience even worse. Overall, this was one of the worst resort experiences I’ve had. I would not return or recommend this place to anyone."

"This was one of the best experiences we had in the Caribbean. The hotel was great, we got upgraded to a suite and it was amazing- right by the pool. The room was clean, right temperature and didn’t smell of any mold or dew or other stuff we would normally see in beach resorts. The pool was amazing with excellent service to bars and pizza. The kids enjoyed playing and adults enjoyed lounging and munching. The music and entertainment were just right. The staff were great no matter where we were. Special kudos to the restaurant crew at the buffets and also the private restaurants for accommodating and being super friendly. They would also come and love on the kids! So sweet. Everyone was smiling and welcoming us, it felt great. It made me wonder why we went to Mexico 9 times and never came here before. The hotel is just amazing. Oh and I should mention the water park that’s wonderful for kids and grownups alike. If anyone is thinking where to fly next or have a vacation- it’s Punta Cana Grand Sirenis! 10/10 review! "

"This was a much needed vacation for us and we did enjoy it. A couple of things which were not so great was our day of arrival. It took much too long to get our luggage delivered to the room. Hindsight: we should have insisted on taking it ourselves. The check in procedure required filling in a bunch of paperwork. This could’ve been pre-filled with the information on hand by the hotel. Then there was the sales pitch by H10 hotels to buy into a points program of sorts, which started before breakfast and ended after breakfast. Too long, a bit like going to a used car lot. Also, when asking for a princely sum of money, make sure the environment is set for that. Do not have 20 sales staff hanging around, turn down the music, so a conversation can be had and offer some water or coffee, etc. The “beach” is disappointing. It’s kept very clean and one will find loads of plastic waste wash onshore immediately on the property line. There’s a little cove on the north side, which has a very nice sandy beach, but also buried garbage patches about 20 meters inshore, with a garbage dump just behind a little burm a bit further onshore. Nevertheless we did enjoy the waves and a bit of snorkelling. Bring watershoes because the occasional stones are very sharp. The lazy river was fun, though on the last day was not cleaned of debris from the day before and the water was appearing cloudy. The staff is friendly and working very hard. More to say, ran out of room"

"Mike’s cafe is fantastic. I love the change of pace from high energy beach and pool vibe to chill cafe. We had a great vacation at Ocean Blue and Sand. I really enjoyed the staff at Mike’s. They were our fav people on staff. "

"Perfect if you like quiet, good food and premium drinks. Not great if you like to party as there is no club in the hotel and entertainment ends around 11 pm"

"Finest Punta Cana is a beautiful, modern, and very clean resort that’s perfect for families. We traveled with our three-year-old and eleven-year-old, and both absolutely loved the experience. There are plenty of family-friendly activities, and we never had any trouble finding pool chairs or beach beds, which made the whole stay feel relaxed and easy. We stayed in a room with an outdoor mini-pool on the balcony overlooking the main pool, which was stunning and a really special touch. We also had the Excellence Club experience, which gave us access to a few extra restaurants, a separate beach area, and an exclusive pool. It’s a great upgrade, but you can definitely have a wonderful time here without it. This was our third time at the resort, and we would absolutely come back again."

"Excellence El Carmen was "AMAZING". It lives up to its name. Multiple restaurants, food was delicious, friendly staff, plenty of bars and the weather was fabulous. You can't ask for much more. I highly recommemd staying in the Excellence Club. Complete suite of amenities. Looking to book a return visit."

"Bed mattress sucked pillows were worse and they were renovations and we were never told of em before booking "

"We recently stayed at Live Aqua Punta Cana and had an excellent experience overall. The hotel itself is beautiful, well-maintained, and has a very relaxing atmosphere. The staff throughout the resort were consistently friendly, welcoming, and accommodating, which really elevated the entire trip. We opted for the VIP upgrade with a swim-out room, and it was absolutely worth it. Having direct access to the pool added a level of convenience and luxury that made a big difference. A special mention goes to Jose, who did a fantastic job—attentive, helpful, and always making sure everything was taken care of. The restaurants were very good across the board, with a nice variety of options and solid quality. The beach was another highlight—clean, well-kept, and truly beautiful. The drinks were decent overall, though not always consistent depending on where you ordered. One of the standout experiences was the spa. The hydrotherapy session in particular was amazing and definitely worth doing—it was one of the most relaxing parts of the trip. We traveled in mid-March and couldn’t have asked for better weather—perfect conditions every day. Overall, this was a great vacation, and we would absolutely consider coming back again."