"While the property itself is beautiful, our overall experience was extremely disappointing and fell far below the standard we expected.
From the moment we arrived, we encountered multiple issues that were handled poorly by management and staff. Our initial room had no functioning air conditioning, making it uncomfortable and unusable. We were initially told the hotel was fully booked, yet we were eventually moved to another room after considerable discussion. This was particularly frustrating given that we had even offered to pay for an upgraded room.
The most disappointing aspect of our stay was the way my wife was treated. When she respectfully raised concerns regarding several issues we experienced, members of the staff responded dismissively and, at times, appeared to laugh at her concerns rather than address them professionally. No guest should ever be made to feel ignored or ridiculed when raising legitimate issues.
To make matters worse, hotel staff damaged my wife’s luggage during our stay. Management acknowledged the issue and repeatedly assured us that they would resolve it and make things right. However, after we checked out, those assurances turned into delays, excuses, and ultimately a complete lack of communication. Despite multiple commitments to address the matter, management stopped responding altogether.
We booked this property expecting a memorable and exceptional experience for a special occasion. Unfortunately, it was terrible and staff underwhelming."
"Wonderful property! The food and wine they served was great and the the staff were helpful and friendly. We’d love to stay again and enjoy the property more, this time was for a wedding at another venue but the relais has more we could have taken advantage of."
"This hotel was fantastic! A gem, off the beaten path. Plenty of space and quiet accompanied by crisp fresh air. The restaurant in the hotel lobby was delicious and affordable. I hope to return here."
Take a campus tour or just explore the area of Ecco La Cucina during your trip to Sovicille. Discover the beautiful countryside in this walkable area or enjoy its local tours.
Commune with nature and explore the great outdoors at I Canaloni del Torrente Farma during your travels in Roccastrada. Discover the area's countryside and spas.
Learn about the local history of Monteriggioni with a stop at San Leonardo al Lago. Discover the beautiful countryside in this walkable area or enjoy its local tours.
If you're planning to come to the area to visit Val di Merse, take some time to see the rest of the sights while you're in town. This historic area is known for its selection of wineries and sightseeing. You'll find 85 hotels and other accommodations within a few miles for a convenient home base.
What's the best hotel to stay near Val di Merse?
Relais Le Macine di Stigliano is one of the top choices for your stay based on our traveller data, and this hotel offers free breakfast and a restaurant. It's located 3.3 mi (5.3 km) from Val di Merse. Other good choices in the area include Borgo Santo Pietro and Castello.
How many hotels will I be able to find close to Val di Merse?
Expedia has 85 hotels and other accommodation options a few miles from Val di Merse.
If I need to cancel the hotel reservation for my stay near Val di Merse, will I receive a refund?
Yes, the majority of hotel room reservations are fully refundable provided that you cancel before the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you have a reservation that's non-refundable, it may still be possible to cancel it and be given a refund within 24 hours of booking. Enter dates in and click on "Search", then use the filter option "fully refundable" to review the top deals on offer near Val di Merse.