All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
Very friendly staff, very clean and very good breakfast.
Palpolage Don Shehan Hiroshan
Stayed 2 nights in May 2024
Response from Vsevolod Martyniuk on 21 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
10/10 Excellent
reshman
20 May 2024
reshman
Stayed 1 night in May 2024
Response from Vsevolod Martyniuk on 21 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
Very friendly staff. Clean room and facilities. Easy parking and breakfast included. Great stay.
Tom
Stayed 1 night in May 2024
Response from Vsevolod Martyniuk on 21 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
No robes in room. Made going to the pool uncomfortable with only a towel.
Anthony
Stayed 1 night in May 2024
Response from Vsevolod Martyniuk on 16 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
Overall the stay at this Best Western was good! Check-in was excellent, friendly and professional. The room was clean and in great condition. Restaurant within the Best Western building is not part of Best Western, so you cannot allocate your restaurant costs to your room…some confusion last night created a bit of stress, however overall it was a pleasant stay.
Ron
Stayed 1 night in May 2024
Response from Vsevolod Martyniuk on 11 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
Everything was good. Had no issues.
The restaurant could have bigger portions for sure. For the price point I was expecting more food. Other then that it was all good.
Derrik
Stayed 1 night in May 2024
Response from Vsevolod Martyniuk on 8 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
Lounge closed over priced menu breakfast that was included was not edible to salty
David
Stayed 1 night in May 2024
Response from Vsevolod Martyniuk on 4 May 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Vsevolod Martyniuk Front Desk Assistant Manager
10/10 Excellent
Anthony, North Vancouver
Travelled with partner
3 May 2024
Liked: Amenities
Clean and quiet
Anthony
Stayed 1 night in Apr 2024
Response from Vsevolod Martyniuk on 3 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod Martyniuk Front Desk Assistant Manager
The Front Desk Staff was amazing.Have travelled a lot; rare to experience such a genuine welcome! Attentive, enthusiastic… willing to help as needed.
Refreshing after 12 hours of driving.
Thank you!
sharon
Stayed 1 night in May 2024
Response from Vsevolod Martyniuk on 3 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod Martyniuk Front Desk Assistant Manager
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Vsevolod MartyniukFront Desk Assistant Manager
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod Martyniuk Front Desk Assistant Manager
We were travelling from Vancouver to Edmonton and decided to break up the trip and stopped in Valemount. Happy we did. I really have zero complaints. We will stop again.
Sheryl
Stayed 1 night in Apr 2024
Response from Vsevolod Martyniuk on 3 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod Martyniuk Front Desk Assistant Manager
10/10 Excellent
jeff
Travelled with family
30 Apr 2024
Impressed with staff and cleanliness of hotel. The pool and water slide were great fun for my son and I. I would stay there again absolutely
Jeff
jeff
Stayed 1 night in Apr 2024
Response from Vsevolod Martyniuk on 3 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod MartyniukFront Desk Assistant Manager
We like staying here. It is quiet and comfortable. The staff are friendly and helpful.
Ali
Stayed 1 night in Apr 2024
Response from Carlos Ramirez on 28 Apr 2024
Dear Ali, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Manan
25 Apr 2024
Manan
Stayed 1 night in Apr 2024
Response from Vsevolod Martyniuk on 16 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
10/10 Excellent
Colleen
24 Apr 2024
Colleen
Stayed 1 night in Apr 2024
Response from Vsevolod Martyniuk on 16 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
The front desk staff were friendly and very helpful. The room was clean, quiet and comfortable. The breakfast was the best included meal I have had. I would definitely stay again
Rita
Stayed 1 night in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 10 Apr 2024
Dear Rita,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 10 Apr 2024
Dear Tom,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
The breakfast was excellent. Check in was smooth, right off the highway was convenient for our late night arrival.
Jesse
Stayed 1 night in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 8 Apr 2024
Dear Jesse,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 8 Apr 2024
Dear Jay,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Carley
6 Apr 2024
Carley
Stayed 3 nights in Mar 2024
Response from Vsevolod Martyniuk on 27 Apr 2024
Dear Carley,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Such an amazing place to stay, everything available for you right where you are!
Natasha Amy
Stayed 1 night in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 4 Apr 2024
Dear Natasha,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 5 Apr 2024
Dear Hayley,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
it is dog friendly.
Staff at the front desk is very friendly and helpful. Awesome restaurant. And the included breakfast is outstanding.
Nothing to complain about.
Christa
Stayed 1 night in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 2 Apr 2024
Dear Christa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okay
Kyle
Travelled with group
29 Mar 2024
Liked: Staff & service
Our friends we where with had mice in there room and that was near the kitchen. The food was ok they definitely have room for improvements in the food.
Kyle
Stayed 3 nights in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 29 Mar 2024
Dear Kyle,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excellent
Carly
28 Mar 2024
Carly
Stayed 1 night in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 29 Mar 2024
Dear Carly,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
The staff were awesome!!! So nice to be greeted wherever we went with a smile
Kris
Stayed 1 night in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 28 Mar 2024
Dear Kris,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Very friendly staff. We enjoyed our stay very much.
Ronald
Stayed 3 nights in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 27 Mar 2024
Dear Ronald,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 27 Mar 2024
Dear Patricia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 25 Mar 2024
Dear Xiao Hong, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Vanessa
Travelled with family, Travelled with partner
16 Mar 2024
Very nice!
Vanessa
Stayed 1 night in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 17 Mar 2024
Dear Vanessa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 11 Mar 2024
Dear Penny,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
One of the most amazing stays ive had in some time.
Lindsay
Stayed 2 nights in Mar 2024
Response from Ishara Kulathilake - Front Desk Manager on 8 Mar 2024
Dear Lindsay,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 5 Mar 2024
Dear Jackie,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 12 Feb 2024
Dear JD, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 9 Feb 2024
Dear Perry,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Good
Jessy
Business traveller
3 Feb 2024
Liked: Cleanliness, staff & service
We’ll maintain aging building. Carpet in the room and noisy heating system
Jessy
Stayed 1 night in Feb 2024
Response from Ishara Kulathilake - Front Desk Manager on 4 Feb 2024
Dear Jessy,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 2 Feb 2024
Dear Christian,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okay
michele
27 Jan 2024
Liked: Cleanliness, staff & service
michele
Stayed 1 night in Jan 2024
Response from Ishara Kulathilake - Front Desk Manager on 29 Jan 2024
Dear Michele,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Quick service, clear instructions, pet friendly, and parking for a UHaul and Trailer = great experience for a pass-through stay at Best Western in Valemount! Wish the vending machine was working as the restaurant was closed when we arrived (late).
Jon
Stayed 1 night in Jan 2024
Response from Ishara Kulathilake - Front Desk Manager on 25 Jan 2024
Dear Jon,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 22 Jan 2024
Dear Kevin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 12 Jan 2024
Dear Brenda, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Ronald
9 Jan 2024
Ronald
Stayed 1 night in Jan 2024
Response from Ishara Kulathilake - Front Desk Manager on 2 Feb 2024
Dear Ronald, Dear Christian,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
It was a great experience, kids like the pool, comfortable bed!
wenyan
Stayed 1 night in Jan 2024
Response from Ishara Kulathilake - Front Desk Manager on 9 Jan 2024
Dear Wenyan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Ivan
6 Jan 2024
Ivan
Stayed 1 night in Jan 2024
Response from Ishara Kulathilake - Front Desk Manager on 26 Jan 2024
Dear Ivan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 9 Jan 2024
Dear Dina,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Response from Ishara Kulathilake - Front Desk Manager on 9 Jan 2024
Dear Erin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Doris
2 Jan 2024
Doris
Stayed 1 night in Jan 2024
Response from Ishara Kulathilake - Front Desk Manager on 5 Jan 2024
Dear Doris,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.