Vensat Hotels

"Tout était parfait. Personnel agréable souriant a l écoute. "

"Breakfast options were great. Location is great for access to highway and facility is clean and well managed"

"We had difficulty finding the property, but I think that was the fault of our GPS. It directed us to an area where we could not drive, and I had to find an underground parking and leave the car and walk. However, when I found it, it was on a street which was drivable. I had also chosen the wrong parking which was less convenient and farther away, not knowing that there was a parking directly below the hotel with a discounted rate. I just left the car where I had gone, as it was already parked, and I would have had to pay for entering anyway. Other than that, everything was just great. We loved the location, just steps away from the shopping center, multiple restaurants and just 10 min. from the cathedral, all right in the center of the city. I would definitely stay there again, especially now that I know I can park directly below the hotel."

"The check in process and communication from the hotel was really poor. With four young children it was a really awful experience and wouldn't recommend."

"AC doesn’t operate for cool only heat. Hot room. No shower, just a hand held shower head in a small bath. No shower curtain. No water in room."

"Hotel looked much better on pictures. Rooms are in need of renovation, especially the doors and bathrooms. AC / clima system didn’t work properly, the room got very hot in the night and there was no possibly to cool down. The fan was only making a loud noise but there was no air actually coming out. Positive part was that the room was clean and water boiler and a Nespresso machine were available. "

"Breakfast was amazing. Staff were helpful. Parking was easy. Spa was a bonus. "

"Clean and well-equipped, good hot shower, plenty of variety on the breakfast menu. Excellent central location for exploring Vichy. "

"Really enjoyed our stay here. Everyone very kind and helpful. Loved the spa! Did not eat any meals here"