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Best Western Plus Carlton Plaza Hotel

3.5 star property
Downtown adventures begin at this central hotel where travelers can start their day with a hearty breakfast and stay connected throughout their explorations.

Choose dates to view prices

Located in downtown, the Best Western Plus Carlton Plaza Hotel offers comfort and urban convenience. Start your day at the on-site restaurant, stay fit at the gym, and handle work with 24/7 business center and free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is €92
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

In the entertainment district, Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a walkable area in Victoria with great shopping. The McPherson Playhouse and Royal BC Museum are cultural highlights, and some of the area's notable landmarks include Chinatown and Fan Tan Alley. Market Square and Victoria Conference Centre are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing and whale watching. Guests love the hotel's central location.
Visit our Victoria travel guideOpens in a new window
Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Government Street - 1 min walk - 0.2 km
  • The McPherson Playhouse - 1 min walk - 0.2 km
  • Chinatown - 3 min walk - 0.3 km
  • Market Square - 3 min walk - 0.3 km
  • Victoria Conference Centre - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪John's Place Restaurant - ‬3 min walk
  • ‪Toratiki - ‬4 min walk
  • ‪Marilena Cafe & Raw Bar - ‬3 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Hotel remodelled in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a TV in reception and ATM/banking services
  • A front desk safe, smoke-free property and tour/ticket information
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 108 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 16 2026 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 28 Jan 2026 start from €91.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 20 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

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Reviews

Best Western Plus Carlton Plaza Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 858 out of 1339 reviews
Rating 8 - Good. 319 out of 1339 reviews
Rating 6 - Okay. 104 out of 1339 reviews
Rating 4 - Poor. 31 out of 1339 reviews
Rating 2 - Terrible. 27 out of 1339 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Thanks for the excellent coffee at the elevator ...
Stayed 1 night in Jan 2026

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, shower was not too strong but area was fab and attention to detail was great.
Stayed 2 nights in Dec 2025

6/10 Okay

Iman

Liked: Staff & service
Nice staff, basic hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room upgrade and continued communication for room cleaning was outstanding
Stayed 6 nights in Dec 2025

8/10 Good

Cameron and Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all friendly and helpful when approached. The room was clean. A little disappointed that the bathtub couldn't be used but the shower was fine.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast restaurant on site- worth it to try. Valet parking was very efficient, helpful. Downtown location very walkable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Carmel Anne

Liked: Cleanliness, amenities
There is no food offered in hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ravi

Liked: Cleanliness, property conditions & facilities
Clean room and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and the hotel is walking distance to lots of shops, restaurants and the water!
Stayed 2 nights in Dec 2025

10/10 Excellent

Yankun

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Nice room.
Stayed 1 night in Dec 2025

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Issue with the boiler so hot water wasn’t great and the rooms are a little dated but the service was excellent and given the great location would definitely recommend
Stayed 2 nights in Dec 2025

8/10 Good

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Algunas habitaciones tienen demasiado ruido nocturno.
Stayed 3 nights in Dec 2025

10/10 Excellent

NI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a breakfast place downstairs. Really tasty Walkable to shopping
Stayed 1 night in Dec 2025

10/10 Excellent

Mishaal

Liked: Cleanliness, amenities, property conditions & facilities
super clean, convenient location and decently priced. only thing i would say is the elevators kinda suck. takes way too long
Stayed 2 nights in Dec 2025

10/10 Excellent

Sau Fai

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room is clean and the staff are very polite and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Polite and friendly.
Stayed 1 night in Dec 2025

4/10 Poor

ChungMing

Disliked: Cleanliness, property conditions & facilities
The hotel feels dated. The room was generally fine, but the bathroom was horrible. The ventilation was bad, so the water vapor after the showers couldn't leave the the bathroom. The steam caused condensation on the ceiling, and droplets turned red and dripped down to the tub. The staff at the front desk was helpful, but this issue was way beyond what a frontline could resolve.
Condensation on toilet ceiling, forming red droplets.
The red droplets dripped down to the tub.
Stayed 2 nights in Dec 2025

8/10 Good

Kerry

Liked: Cleanliness, amenities
Everything was good, clean enough, front desk staff were friendly and efficient.
Stayed 2 nights in Dec 2025

8/10 Good

Meghan

Nice people and decent spot right downtown.
Stayed 1 night in Dec 2025

10/10 Excellent

jordan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, friendly service
Stayed 1 night in Dec 2025

10/10 Excellent

glenn

I am impressed with the staff, they're courteous and helpful
Stayed 5 nights in Dec 2025

10/10 Excellent

Cheyanne

Liked: Cleanliness
Amazing staff
Stayed 1 night in Dec 2025

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities
Accomodations at this property were great. Service was exemplary. The location was convenient and the restaurant on the property was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
staff were lovely and room was clean and cozy!
Stayed 2 nights in Dec 2025