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AC Hotel Palacio Universal by Marriott

4.0 star property
Escape to the coast where history meets modern charm. Relax amidst lush gardens or find your next adventure with helpful staff guidance.

Choose dates to view prices

Located in a historic building by the ocean, AC Hotel Palacio Universal by Marriott offers an upscale retreat with beautiful gardens and a library to unwind. Take advantage of free in-room WiFi, car rentals on site, laundry services and dry cleaning/laundry services while enjoying multilingual staff assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is €138
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is AC Hotel Palacio Universal by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at AC Hotel Palacio Universal by Marriott?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at AC Hotel Palacio Universal by Marriott on 24 May 2026 start from €138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Palacio Universal by Marriott?

This property doesn't offer parking.

What time is check-in at AC Hotel Palacio Universal by Marriott?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at AC Hotel Palacio Universal by Marriott?

Checkout is at noon.

Where is AC Hotel Palacio Universal by Marriott located?

Located in the heart of Vigo, this historic hotel is steps away from Estuary Marine Station, Alameda da Praza de Compostela and Centro Comercial A Laxe. Santa Maria Church and A Pedra Market are just steps away. Vigo Guixar Station is 15 minutes by foot and Vigo (YJR-Vigo-Guixar Train Station) is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 171 out of 341 reviews
Rating 8 - Good. 125 out of 341 reviews
Rating 6 - Okay. 27 out of 341 reviews
Rating 4 - Poor. 14 out of 341 reviews
Rating 2 - Terrible. 4 out of 341 reviews

Reviews

Verified

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities
Room was flawless, great cleaning, good space, great beds.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place! 5 stars customer service, very clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
We really liked this hotel. The staff was polite, friendly and helpful. They gave us a room with balcony facing the sea, which was great. The housekeeping was great. The location is convenient with many nearby restaurants and “Oyster Street”. We would definitely recommend this hotel and would stay there again if we return to Vigo. Five stars to the staff at reception, the breakfast room attendant and the housekeeping person!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent! The staff was so helpful and the room was lovely!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavenly AC! Clean, quiet & comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

MAXIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Waterfront Gem in Vigo

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Klaus

Liked: Cleanliness
Great location, but no parking.
Stayed 1 night in May 2026
Verified

10/10 Excellent

gennadiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a breakfast outside of the hotel. All the rest was wonderful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, lovely room with a great view of the water, close to tons of restaurants and shops
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

GIANCARLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at the very Harbor of Vigo
Stayed 1 night in May 2024
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, property conditions & facilities
Just in front of pier to Cangas and Islas Cies
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo
Stayed 2 nights in Jun 2025