Vila Franca do Campo Hotel Guide - Hotels with Pool in Vila Franca do Campo, Azores

"Great selection of food and drinks. The staff is wonderful. The property is spectacular and offers phenomenal views. 10 out of 10!!!"

"Breakfast Excellant!! Staff Especially Joanna on front desk 5 STAR Will be back!"

"Truly an amazing experience "

"I had an excellent stay at MS Vila Nova. The hotel is clean, well maintained, quiet, and very comfortable. The room was spacious, the bed very comfortable, and the bathroom spotless. Everything felt organised and easy, which made the stay stress-free. The facilities are solid and deliver great value. What truly stands out, however, is the level of service, particularly from Raquel at reception. She operates at an exceptionally high customer service standard. From the first interaction, she was calm, professional, attentive, and genuinely welcoming. Her communication is clear and reassuring, and she has a natural ability to make guests feel comfortable and valued. It is evident that Raquel knows her role inside out. She works with confidence, efficiency, and precision, while maintaining a warm and approachable manner. She anticipates needs, handles requests smoothly, and ensures everything runs seamlessly. Her presence alone elevates the entire guest experience. Check-in was quick and efficient, and the overall stay exceeded expectations. The hotel is excellent, but Raquel’s professionalism is what makes it truly memorable. I would highly recommend this hotel and will definitely return."

"The hotel was amazing! It is beautiful and clean. Such a wonderful view. My only negative was the massage rooms are right next to the indoor pool so it was a bit hard to relax with children screaming/crying and toilets flushing. (Not blaming the children, just the location of the rooms could be better situated somewhere else)"

"Gauging people for money cleaning very poor"

"The breakfast was excellent but could be a little more varied as we stayed 4 nights. Staff was helpful and welcoming. They took you to your room and showed you how everything worked. Had a night service leaving you a chocolate. Also had great housecoats. A surprise was a sparkling wine and mini cake left in our room for my birthday."

"Helpful and kind staff. Amazing breakfast thank you "

"Couldn't locate the showers for the Turkish sauna so was unable to shower before. Also , one of the saunas had no humidity and the other was too hot! Otherwise, all else was superb including the delicious meals and the staff. We really enjoyed our visit. Thank you for a wonderful stay."