Vila Verde Holidays

The location was excellent — truly a 10/10. The hotel is right in the city center and within walking distance of São Bento Station, making it very convenient for exploring Porto. The staff was professional, friendly, and always willing to help. Our room was spacious, comfortable, and well maintained. The only issue we encountered was with the air conditioning. We reported that it was not cooling properly, and although the staff made efforts to address the problem, it never worked as it should during our stay. The breakfast selection was adequate, but the eggs and other hot items were consistently served cold. Aside from these issues, we had a wonderful stay and would highly recommend this hotel for its excellent location, comfortable accommodations, and attentive staff.

We wish we had stayed here longer! All the staff at the hotel were lovely and so helpful in every way - they automatically upgraded us to a royal suite at no additional cost and we were amazed by the room and the beautiful view of the Douro river. The in room dining and included breakfast were so delicious and had a lot of variety. Special recognition to Marta for recommending us other cool places to check out for our other stops in Lisbon and Lagos. Would absolutely recommend staying here!

We did not stay at Lenscape coterie as it was undergoing renovations and therefore not open. We were relocated to another hotel in the group Torel Saboaria where we had a wonderful room. The breakfast was superb we had lunch and dinner which were equally as good as breakfast. We cannot thank all the staff enough as everyone was so kind, helpful and attentive even to the point of providing gluten free pancakes at breakfast.

Access to staff was great, staff was helpful and informative. Restaurant provided very good meals, except for one night. Living Room was a cool detail, Wine Tour by Marta was great. We had a very nice stay.

I had a good stay with YOUROPO - no air conditioning and being on the ground floor, no natural light at all. Otherwise, the space was generous in size and was in an excellent location. Communication was also good!