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"This was a great place to stay for our brief day trip to Colonial Williamsburg. It was clean and, more importantly, spacious. We had friends staying in one of the nearby units and we were able to spend the evening together in our place very comfortably. Also, I assume because of the time of year, it was a great deal."

"Door locks are flimsy."

"The gym is equipped with the state of the art equipment that are functional and well maintained. Room 801 is spacious, clean and quiet. The refrigerator, microwave and television worked and clean. The staff outstanding, knowledgeable and helpful. An idea place to stay when in Richmond, VA."

"A bit tired and outdated but clean, friendly staff, good deal. Will stay here again. "

"Cozy areas to sit and relax. Afternoon tea. Good breakfast. Looking forward to returning "

"The place was pretty nice but the 2nd night we had literally no hot water for a shower and then the bathroom sink had no cold water so we had to brush our teeth with hot water! We called to find out about vending machine and were told the 3 floors that them and literally all 3 were out of order with signs on them and the from desk seemed oblivious to this. "

"Room and service was great . Only problem was elevators out of service ."

"Beautiful hotel, especially the bar and lobby area. Parking is not well marked and confusing to find. Two sides of the hotel with entrances and multiple parking options. One side marked of hotel is marked for hotel parking, but confusing which parking entrance to use. The other side marked for parking but not clear if for hotel. Multiple people were on the wrong side. Tried calling hotel to no avail. When I tried to explain issue to the front desk was met with an arrogant attitude. Once parked in garage, garage attendent had to let folks in and out, confusion again and was met with an arrogant attitude. Room design very nice, but stains visible on the couch. There was a stench on the room as well. Too bad, hotel has wonderful potential."

"Unit clean and bed was comfortable and better than a hotel with full kitchen and living room space. Amenities fee collected on arrival should be waived during winter season when pool and outside activities not possible. "