At NH Canciller Ayala Vitoria, you can look forward to laundry facilities, car hire on-site and a bar. The on-site international cuisine restaurant, Quejana, offers lunch, dinner and light fare. In addition to a business centre, guests can connect to free in-room WiFi.
Located in Lovaina neighbourhood, NH Canciller Ayala Vitoria is connected to a shopping centre. Armory Museum of Alava and Museo de Ciencias Naturales are cultural highlights, and some of the area's landmarks include Basque Parliament Building and Monumento a la Batalla de Vitoria. Looking to enjoy an event or a game while in town? See what's happening at Mendizorroza Stadium or Fernando Buesa Arena. Visit our Vitoria-Gasteiz travel guide
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007
What's nearby
Virgen Blanca Square
5 min walk - 0.4 km
Armory Museum of Alava
5 min walk - 0.4 km
Plaza de Espana
6 min walk - 0.6 km
University of the Basque Country
6 min walk - 0.6 km
Plaza de los Fueros
8 min walk - 0.7 km
Getting around
Vitoria (VIO-Vitoria-Gasteiz Train Station)
6 min walk
Vitoria (VIT)
11 min drive
Restaurants
Café Boulevard
6 min walk
Sidrería Sagartoki
5 min walk
Amarika restaurante
5 min walk
Toloño Plaza (ant Ferre)
7 min walk
Lal Ali Döner Kebab (Diputación)
7 min walk
About this property
NH Canciller Ayala Vitoria
Upscale hotel located in Lovaina
Consider a stay at NH Canciller Ayala Vitoria and take advantage of laundry facilities, car hire on-site and a bar. The on-site international cuisine restaurant, Quejana, offers lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
A bike on-site, babysitting (surcharge) and luggage storage
A banquet hall, a 24-hour front desk and tour/ticket information
Room features
All 174 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
Reusable coffee/tea filters, recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and baths
TVs with cable channels
Wardrobes/cupboards, eco-friendly cleaning products and free infant beds
Awards and affiliations
Eco-certified property
This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Biosphere. For more information on what these certifications require and verify, please visit their websites.
Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 15 to 16 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Quejana
Things to do
Bicycle storage
Bicycles
Family friendly
Babysitting (surcharge)
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
5,630 square feet of conference space
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
More
1 building
10 floors
Banquet hall
Comprehensive food waste policy
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally sourced food prioritised
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reception hall
Renewable energy used
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bathtub
Bidet
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 to 16 per person
Self-parking fee: EUR 20 per night
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is NH Canciller Ayala Vitoria pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at NH Canciller Ayala Vitoria?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at NH Canciller Ayala Vitoria on 30 Aug 2026 start from €89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at NH Canciller Ayala Vitoria?
Self-parking is available for EUR 20 per night.
What time is check-in at NH Canciller Ayala Vitoria?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at NH Canciller Ayala Vitoria?
Checkout is at noon.
Where is NH Canciller Ayala Vitoria located?
Located in Lovaina, this hotel is within a 5-minute walk of Florida Park, Basque Parliament Building and Armory Museum of Alava. Cathedral of Mary Immaculate and Convent of San Antonio are also within 5 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 6 minutes by foot and Vitoria-Gasteiz Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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