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NH Canciller Ayala Vitoria

4.0 star property
Eco-certified hotel connected to a shopping centre in Vitoria-Gasteiz with a restaurant

Choose dates to view prices

Photo gallery for NH Canciller Ayala Vitoria

Daily buffet breakfast for a fee
Superior Room
Lobby
Exterior
Lobby
NH Canciller Ayala Vitoria, in Lovaina's heart, offers international dishes at Quejana restaurant and drinks at the bar. Guests explore the area with the hotel's bike rentals. High-speed WiFi and 24/7 attentive staff ensure a comfortable, memorable stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
The current price is €85
includes taxes & fees
12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Room amenity

Standard Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room (Extra Bed 3 adults)

Room amenity

Standard Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Room amenity

Family Room (Adjoining Room, 2AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Bidet
  • 45 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Room amenity

Family Room (Adjoining Room, 3AD+1CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Bidet
  • 45 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (View)

Room amenity

Standard Room (View)

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (View, Extra Bed 2 Adults + 1 Child)

Room amenity

Standard Room (View, Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room (View, Extra Bed 3 Adults)

Room amenity

Standard Room (View, Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the area

Map
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007

What's nearby

  • Virgen Blanca Square - 5 min walk - 0.4 km
  • Armory Museum of Alava - 5 min walk - 0.4 km
  • Plaza de Espana - 6 min walk - 0.6 km
  • Cathedral of Santa Maria de Vitoria - 11 min walk - 1.0 km
  • Mendizorroza Stadium - 16 min walk - 1.4 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
  • Vitoria (VIT) - 11 min drive

Restaurants

  • ‪Silken Ciudad de Vitoria - ‬4 min walk
  • ‪Xixilu - ‬4 min walk
  • ‪PerretxiCo - ‬5 min walk
  • ‪Sidrería Sagartoki - ‬5 min walk
  • ‪The Tap - ‬3 min walk

About this property

NH Canciller Ayala Vitoria

Upscale eco-certified hotel located in Lovaina
Consider a stay at NH Canciller Ayala Vitoria and take advantage of laundry facilities, car hire on-site and a bar. The on-site international cuisine restaurant, Quejana, offers lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A bike on-site, babysitting (surcharge) and a front desk safe
  • Tour/ticket information, luggage storage and smoke-free property
Room features
All 174 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries, baths and bidets
  • TVs with cable channels
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

Hotel Silken Ciudad de Vitoria

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 624 reviews
The price is €85
includes taxes & fees
12 Oct - 13 Oct
Hotel Silken Ciudad de Vitoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per night)

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quejana

Things to do

  • Bicycle storage
  • Bicycles

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,630 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is NH Canciller Ayala Vitoria pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Canciller Ayala Vitoria?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at NH Canciller Ayala Vitoria on 12 Oct 2025 start from €85.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Canciller Ayala Vitoria?

Self-parking is available for EUR 19 per night.

What time is check-in at NH Canciller Ayala Vitoria?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Canciller Ayala Vitoria?

Checkout is at noon.

Where is NH Canciller Ayala Vitoria located?

Located in Lovaina, this eco-certified hotel is within a 5-minute walk of Florida Park, Basque Parliament Building and Armory Museum of Alava. Cathedral of Mary Immaculate and Convent of San Antonio are also within 5 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 6 minutes by foot and Vitoria-Gasteiz Station is 6 minutes.

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Reviews

NH Canciller Ayala Vitoria Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 302 out of 637 reviews
Rating 8 - Good. 250 out of 637 reviews
Rating 6 - Okay. 61 out of 637 reviews
Rating 4 - Poor. 15 out of 637 reviews
Rating 2 - Terrible. 9 out of 637 reviews

Reviews

8/10 Good

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good
Stayed 1 night in Jun 2025

6/10 Okay

Javier Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo bien, solamente que durante la estancia tuvimos hasta 5°C y nunca funciono la calefaccion, en el Lobby estaban muy calentitos y en habitaciones un congelador
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose peris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 2 nights in May 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen desayuno
Stayed 1 night in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy accessible by public tram, and easy walk to old town, with good restaurants and good sightseeing. The Florida park across for hotel added benefit. The hotel staff were friendly and extremely helpful in assisting with the planning of our daily activities. Would definitely return.
Stayed 2 nights in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in. Polite and professional staff in the restaurant. Food was ok. No view from the window of room 119
Stayed 1 night in Jun 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amplias y bonitas las habitaciones El perro muy amable El hotel tiene una excelente ubicación
Stayed 1 night in May 2025

2/10 Terrible

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast, no parking. Nothing that they said was included
Stayed 1 night in Aug 2025

8/10 Good

moris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place but few services
Stayed 2 nights in Mar 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Sep 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente y ubicación
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repetiremos

Buenas ubicación, servicio y estancia. Muy recomendable. Repetiremos, gracias!
Stayed 1 night in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just on the edge of the old town
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Sympa et Un peu bruyant

Hôtel bien placé et accueillant avec un petit déjeuner sympa et les chambres aussi. Mais la literie était un peu bruyante ainsi que l’environnement général.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing atmosphere

Amazing city celebrating the main fiesta with the locals
Stayed 1 night in Aug 2024

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and good location.
Stayed 5 nights in Mar 2024

8/10 Good

Josep

Liked: Cleanliness, staff & service, property conditions & facilities
A mejorar la iluminacion del baño
Stayed 1 night in Apr 2025

10/10 Excellent

Asuncion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de hotel en Vitoria

Hotel con una situación muy buena, delante de la catedral. Moderno, funcional, cama cómoda y habitación muy correcta. Restaurante aconsejable, con una buena relación precio y calidad. Tiene parking. Personal muy amable. Sin duda una muy buena opción para visitar Vitoria
Stayed 1 night in Dec 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Sep 2023

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy buenas. Zona segura pero Estacionamiento limitado en cupo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy centrico

Recepcionistas maravillosos. Sobre todo un chico con pelo rapado por la mañana El desayuno muy bien, pero no quedaba claro las opciones y habia algunas personas atendiendo un poco bruscas. La habitacion bien. El albornoz agradeceria dieran opcion a talla grande para que todo le mundo pudiera usar
Stayed 1 night in Apr 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was so helpful and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general a very good hotel located in the hart of the city
Stayed 5 nights in Sep 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend trip

Great place, great view. Clean and good class people
Stayed 2 nights in Jan 2024

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