Wallins Creek Hotels

"Our room was nice and clean, but the TV didn't have a remote control that worked with all the TV’s option, it only controlled the volume and you could channel surf, but you didn't know what station was on Then the bathroom had one of the energy light control that was bad, it would turn the lights off every 30 seconds and you couldn't reach the light from the toilet or the shower and it went totally black when the lights went out and we had to use a towel to wave in the air to get it to turn the lights back on. That's a problem unless you don't mind doing that every 30 seconds. When I reported it to the front desk the first night I was told they didn't have anyone on sight to repair it nor did they have another room available to move us. So we had to deal with it. I was told I would receive a discount off the room, and I didn't think I would have to ask but when we checked out they had no idea about that and I had to ask for it. They gave me 10% off. I don't know if they is a good discount, but it felt cheap to me. Then I asked after checkout, where is our discount? She said oh I can't add it now because I already checked you out. But we will take the discount off your credit card and you'll see it in up to a week. They didn't give me the full discount on all the days only one. We stayed two days and were going to stay 3 but we checked out early for a different reason not related to the room. I also was upset that hthey did not give us clean towels, more coffee or make the bed"

"The only thing I didn’t like was the air conditioner being in the other room in the wall it was hard to adjust the temperature in the room"

"The breakfast included with your stay was good, plenty of parking spaces. Beautiful sunrise view."

"Room was clean, breakfast good and staff excellent. "

"2nd stay here. Clean, good size/set up and a great views of the mountains. "

"Charming place to stay in Cumberland gap. It was lovely to be there. We enjoyed our breakfast and the 1919 restaurant was very good, which was just around the corner."

"Everything was excellent "

"Clean room, great staff"

"clean house very beautiful, host was amazing, scenery stunning. "