Warren Holidays

Staff were great but the room was much smaller than expected. There was a desk in room which was unnecessary and it took up so much of the walk that the bar fridge and microwave stacked on top of it stuck out past the wall and ended up being a tripping hazard.

Overall, I had a pleasant stay. The room was clean, and the staff were helpful. The property was comfortable and family-friendly. The only improvement would be better Wi-Fi and more breakfast options. I would still recommend this place.

In all honesty, the only things this hotel has going for it are its excellent location and the fantastic hot water with even better water pressure. Beyond that, we paid around $400 for a room with absolutely no view. The air conditioner was louder than the fire trucks that drove past every 20 minutes, making it difficult to get a good night's sleep. The elevators also deserve a special mention—and not in a good way. They feel like they haven't been updated since the building was first constructed (feel free to prove me wrong). There are only two elevators serving 15 floors, with roughly 12 rooms per floor. You do the math. Waiting for an elevator took forever; it was genuinely faster to take the stairs, and I think this may be the first hotel that's ever made me recommend doing that. Oh and the bed was amazing! Overall, the location is excellent, but for the price, the room and facilities simply don't justify the cost.

We were greeted by the GM. Felt like coming to my favorite Aunt’s home. Staff checked in several times to make sure all was well. The GM was at breakfast both mornings and Rene other reason for our stay. It was a concert and she wanted to know if we enjoyed it. Who does that at a hotel?! By fa the best hotel we have ever stayed at. Oh, and if you’re worried about walking back from the United Center, don’t. Very well lit and lots of people. Very safe