Reception

Reviews of NYX Hotel Warsaw by Leonardo Hotels

4 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 337 reviews" "
Rating 8 - Good. 43 out of 337 reviews" "
Rating 6 - Okay. 12 out of 337 reviews" "
Rating 4 - Poor. 4 out of 337 reviews" "
Rating 2 - Terrible. 2 out of 337 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nino on 18 Apr 2024
Dear Matthew,Your feedback is crucial to us and we appreciate you taking time out of your day to leave a review. We notice that your overall rating of our services was a three out of five. It is clear that there are areas in which we could have met your expectations more effectively.NYX Hotel Warsaw is committed to providing a memorable experience to all our guests and we hold ourselves to the highest standards of hospitality. We value every opportunity to learn from our guests' experiences and improve where necessary.We trust that your next stay with us will be more satisfactory, as we continuously strive to provide the best service to our guests. Your voice is important to us and is instrumental in our mission to provide the best guest experience possible.Thank you once again for your valuable feedback.With best regards,NinoGeneral Manager

10/10 Excellent

Nina

Stayed 1 night in Apr 2024
Response from Nino on 8 Apr 2024
Dear Nina,What a delight it is to read your succinct yet powerful rating. Your perfect score of '5 out of 5' tells us that we have succeeded in providing a memorable experience, which is always our top priority at NYX Hotel Warsaw.We believe that our commitment to maintaining high standards in every aspect of our service contributes to such wonderful guest experiences. Our team is dedicated to ensuring that every individual feels welcomed and is treated with the utmost respect and care.It is your satisfaction that fuels our drive to continuously improve and deliver beyond expectations. We look forward to the privilege of serving you again in the near future.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel
Stayed 1 night in Mar 2024
Response from Julia Front Office Shift Leader on 31 Mar 2024
Dear Tomas,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 Excellent

Morgan

Stayed 3 nights in Mar 2024
Response from Julia Front Office Shift Leader on 2 Apr 2024
Dear Morgan,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a very good location . Staff is super friendly . Totally recommend
Stayed 1 night in Jan 2024
Response from Nino on 26 Jan 2024
Dear Ana,Your generous comments are very much appreciated. It's delightful to know that you found our hotel beautiful and our location advantageous. We're particularly pleased that our team's friendliness stood out to you. At NYX, we believe in providing a warm and friendly environment for our guests and we're glad to hear that we've succeeded in this regard.Your recommendation means the world to us and we look forward to having the opportunity to welcome you back on your next visit. With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nino on 23 Jan 2024
Dear Leszek,Your perfect rating has brought us immense joy. It's heartening to know that your experience with our NYX was satisfactory. As a business, we thrive on providing excellent service and your feedback reinforces our commitment to this intent. We look forward to serving you again in the future.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the city centre with attractions near by
Stayed 2 nights in Jan 2024
Response from Julia Front Office Shift Leader on 19 Jan 2024
Dear Emilia,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. best wishes, Julia Front Office Shift Leader

10/10 Excellent

idan

Stayed 4 nights in Dec 2023
Response from Nino on 8 Jan 2024
Dear iden,Thank you so much for the 10 out of 10 review.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, beautiful hotel and decor! The only thing which wasn’t good was the 1st person we met at reception! The guy was rude, gave us the wrong information for breakfast, wrong room as had to go back down as card not working and no apology!! Besides that the place and other staff were lovely! Would return! Ps would be nice to have still water in rooms as only sparkling water provided
Stayed 3 nights in Dec 2023
Response from Julia Front Office Shift Leader on 28 Dec 2023
Dear Sharon,Thank you for your feedback. We are glad you have enjoyed your stay with us. We will investigate the situation at the reception, but I am glad the rest of the stay was great. We hope to have you back in the near future. Best wishes, Julia Front Office Shift Leader.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wintry weekend in Warsaw
Easy to find, great location. Lovely, clean, modern hotel. Great breakfast selection. Two small cons, we found the bed very hard and our shower drain made a constant noise however would stay again.
Stayed 2 nights in Nov 2023
Response from Nino on 20 Nov 2023
Dear Rebecca,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel easily and enjoyed its modern design and cleanliness. We also appreciate your kind words regarding our breakfast selection. We regret to hear that the bed was not comfortable and that you experienced a noisy shower drain. Our priority is always to ensure a pleasant stay for all of our guests, so we take such feedback very seriously. Our team is committed to creating a positive experience for everyone who stays at NYX, so we will continue striving towards that goal in the future. Thank you again for staying with us.With best NYX greetings,NinoGeneral ManagerPS: Also thank you for the snowy picture

10/10 Excellent

Wissam

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 6 nights in Nov 2023
Response from Nino on 20 Nov 2023
Dear Wissam,Thank you for your kind words! We are glad to hear that you had a pleasant experience staying with us at NYX. It is our goal to create a comfortable and enjoyable environment for our guests. We appreciate your taking the time to share your experience and we look forward to welcoming you back soon.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay!
Gorgeous stay at this modern, clean and comfortable hotel. Lovely food and drinks, comfy beds and great location.
Stayed 2 nights in Nov 2023
Response from Nino on 14 Nov 2023
Dear Molly,It's wonderful to learn that you enjoyed your stay at NYX. Hearing that you found our hotel modern, clean, and comfortable truly warms our hearts. It’s always our aim to ensure our guests enjoy an optimal experience with us, and it seems like we hit the mark with you.Your kind comments regarding our food, drinks, and the comfort of our beds are greatly received. We couldn't be more pleased to know you enjoyed our strategic location as well.We look forward to welcoming you back in the near future. Your satisfaction is our greatest reward.With best NYX greetings,The NYX Hotel TeamNinoGeneral Manager

10/10 Excellent

Vincent

Liked: Property conditions & facilities, room comfort
WOW. Had everything I wanted at a great price
This is a new modern hotel with spacious rooms, many large elevators, and very comfortable beds. AC worked great and it had a mini fridge. Very close to trains, metro, and busses. Staff was friendly and helpful. I would stay here again.
Stayed 3 nights in Aug 2023
Response from Nino on 24 Aug 2023
Dear Vincent,Thank you for your review! It was a pleasure reading it and I am happy that we made your stay special."WOW." is a wonderful compliment and it is just great to receive it.I am pleased that you did experience our best service and could enjoy our "NYX" spirit!My team and I are looking forward to welcoming you again here soon!With best NYX greetings,NinoGeneral Manager

10/10 Excellent

NAOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so lovely, well located! staff are so kind and flexible! breakfast in the room was also good option!
Response from Nino on 18 Aug 2023
Dear NAOTO,Thank you so much for the 5 out of 5 review.I really appreciating you mentioning our team.Happy to see that you enjoyed your stay and breakfast with us.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Maryna

Stayed 1 night in Aug 2023
Response from Nino on 4 Sept 2023
Dear Maryna,Thank you so much for the 5 out of 5.With the best NYX greetings,NinoGeneral Manager

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with Great views .
Great hotel with high quality design but not perfect Stuff. Room was not ready at the Check it time and was No sorry.
Stayed 2 nights in Aug 2023
Response from Nino on 17 Aug 2023
Dear Michal,Thank you for the review.I am sorry that your room was not ready on time, fortunately we were fully booked the day before, so our team of cleaning fairies were busy during their magic.I still hope that you had a great stay with us?Hope that you will visit us again to show you that the team can do better!With best NYX greetings,NinoGeneral Manager

10/10 Excellent

KAMIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Nino on 8 Aug 2023
Dear Kamil,Thank you so much for the 5 out of 5 review.We hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Nice design. Very modern. Would definitely stay there again
Stayed 1 night in Jul 2023
Response from Nino on 24 Jul 2023
Dear Agnieszka,Thank you so much for the 5 out of 5 review.I am happy to see that you enjoyed your stay.Looking forward to see you soon back again.With best NYX Greetings,NinoGeneral Manager

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been to many 4/5 stars hotels and this hotel went beyond my expectations. It’s beautiful, clean, new and the staff is friendly. The breakfast is AMAZING. It has so much food options and a variety of different things. Most importantly everything was fresh. And the restaurant is wonderful too. It had such good food, and desserts. They definitely have a great chef. The rooms are spacious and have a coffee machine. I will be coming back for sure and highly recommend.
Stayed 1 night in Jul 2023
Response from Nino on 19 Jul 2023
Dear Elzbieta,Thank you so much for this wonderful review.Me and my colleagues are constantly trying our best to make you feel as comfortable as it takes.Our biggest goal is a smile on your face. And the biggest reward - you as a satisfied guest!Thank you for the opportunity!We are looking forward to welcoming you again in the nearest future.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Shaymaa

Stayed 5 nights in Jun 2023
Response from Nino on 18 Jul 2023
Dear Shaymaa,Thank you so much for the 10 out of 10 review.Looking forward to see you soon again.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Dikla

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. The staff were very kind! Very clean room with all the facilities
Stayed 3 nights in Jun 2023
Response from Nino on 18 Jul 2023
Dear Dikla,Thank you so much for the 5 out of 5 review.I am very happy that you experienced our NYX service.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Nino on 7 Jun 2023
Dear ella,Thank you so much for the 10 out out of 10.Hope that you will visit us soon again.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Katie

Stayed 2 nights in May 2023
Response from Nino on 29 May 2023
Dear Katie,Thank you so much for the 10 out of 10 :)Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location a stone's throw from the central rail station with its connection to the International Airport. We will definitely return.
Stayed 1 night in May 2023
Response from Nino on 9 May 2023
Dear Kevin,I was very happy to read your positive review. We are excepting you back on your next trip to Warsaw:)With best NYX greetings,NinoGeneral Manager

8/10 Good

Gust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2023
Response from Nino on 9 May 2023
Dear Gust,Thank you very much for your review.Hope that you will come and visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Nino on 26 Apr 2023
Dear Daniel,thank you so much for 5 out of 5 review.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was good to find a hotel that does a 5-star experience without the cost! Excellent location, local restaurants and tram stops.
Stayed 2 nights in Mar 2023
Response from Nino on 26 Apr 2023
Dear Francisco,Thank you for taking the time to share your experience of our hotel with us and other readers! We are delighted to learn that you enjoyed your stay with us. Look forward to welcoming you back soon! With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Peteris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Nino on 26 Apr 2023
Dear Peteris,I would like to say thank you for the 10 out of 10 review.Hope that you will visit us again.With best NYX greetings,NinoGeneral Manager

4/10 Poor

Eldar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked a single bed for two, but got two separate beds instead. Beds were uncomfortable and unstable. My bed was literally moving each time as I turned around at night. I could not get a proper sleep because of that. The TV was not working and all efforts to switch it on were not successful. There were some cracks on the ceiling close to ventilation and overall the room temperature was rather unpleasant. Positive things: location is great and staff is very friendly.
Stayed 2 nights in Mar 2023
Response from Nino on 26 Apr 2023
Dear Eldar,Thank you very much for choosing the NYX as destination hotel for your last trip to Warsaw. First of all I am very happy to see that you liked our location and that your staff were able to assist you.We regret that you did not feel most comfortable during your stay with us and that in a manner we could not meet your expectations.All guest comments are most welcome and carefully read as they help us in identifying strengths and weaknesses in the service we offer. Therefore I shared you feedback with our reservation and housekeeping in order for us to be able to improve on the points. We are hoping to get another chance to welcome you back in our hotel.With best regards,NinoGeneral Manager

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only supposed to be a convenient stop over for an early train trip but oh my goodness they blew me out of the water! Excellent service and the breakfast is fab!
Stayed 1 night in Feb 2023
Response from Nino on 26 Apr 2023
Dear wendy,Thank you for your review! It was a pleasure reading it and I am happy that we made your stay special."oh my goodness they blew me out of the water! Excellent service and the breakfast is fab!" is a wonderful compliment and it is just great to receive it.I am pleased that you did experience our best service and could enjoy our NYX spirit!My team and I are looking forward to welcoming you again here soon!With best regards,Nino General Manager

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Nino on 26 Apr 2023
Dear Joanna,Thank you so much for your 10 out of 10 review.Hope that you will visit us again.With best NYX greetings,NinoGeneral Manager

10/10 Excellent

Evgeniy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Response from Nino on 26 Apr 2023
Dear Evgeniy,Thank you very much for the 5 out of 5Hope to welcome you back to NYX again.With best regards,NinoGeneral Manager

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Olexandra on 21 Jul 2023
Dear George,We sincerely appreciate your fantastic rating! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 Excellent

tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Olexandra on 21 Jul 2023
Dear Tali,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 Excellent

Arnon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
by all the parameters : ExceLlent
Stayed 1 night in Dec 2022
Response from Olexandra on 21 Jul 2023
Dear Arnon,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

6/10 Okay

Elzbieta

Response from Olexandra on 21 Jul 2023
Dear Elzbieta,Thank you for taking the time to share your feedback with us. We appreciate your honesty and want to express our gratitude for choosing our hotel for your stay.We're glad to see that you had a satisfactory experience with us. Your comments and rating of 3 out of 5 are valuable to us as they help us identify areas for improvement.We're always striving to enhance our services and provide the best possible experience for our guests. If there are specific aspects that you think we can improve upon, we would be grateful to receive further details to better understand your perspective.We hope that you will consider staying with us again in the future, and we'll work hard to ensure that your next visit meets or exceeds your expectations.Once again, thank you for your feedback and for being our guest.Best Regards,Olexandra KozachenkoFO Shiftleader

8/10 Good

Tomasz

Stayed 2 nights in Nov 2022
Response from Olexandra on 21 Jul 2023
Dear Tomasz,Thank you for choosing to stay with us at. We appreciate your positive feedback and are glad to hear that you had a great experience. We take pride in providing excellent service and comfortable accommodations. Your kind words will be shared with our team. We look forward to welcoming you back in the future.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022
Response from Olexandra on 21 Jul 2023
Dear Guest,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 Excellent

Stefan

Stayed 2 nights in Sep 2022
Response from Olexandra on 21 Jul 2023
Dear Stefan,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 Excellent

John Paul Jam

Stayed 2 nights in Sep 2022
Response from Olexandra on 21 Jul 2023
Dear John Paul Jam,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftelader

6/10 Okay

Nadiia

Stayed 1 night in Sep 2022
Response from Olexandra on 21 Jul 2023
Dear Nadiia,Thank you for taking the time to share your feedback with us. We appreciate your honesty and want to express our gratitude for choosing our hotel for your stay.We're glad to see that you had a satisfactory experience with us. Your comments and rating of 3 out of 5 are valuable to us as they help us identify areas for improvement.We're always striving to enhance our services and provide the best possible experience for our guests. If there are specific aspects that you think we can improve upon, we would be grateful to receive further details to better understand your perspective.We hope that you will consider staying with us again in the future, and we'll work hard to ensure that your next visit meets or exceeds your expectations.Once again, thank you for your feedback and for being our guest.Best Regards,Olexandra KozachenkoFO Shiftleader

8/10 Good

CHARLES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Olexandra on 21 Jul 2023
Dear Charles,Thank you for choosing to stay with us. We appreciate your positive feedback and are glad to hear that you had a great experience. We take pride in providing excellent service and comfortable accommodations. Your kind words will be shared with our team. We look forward to welcoming you back in the future.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 Excellent

Matan

Stayed 3 nights in Aug 2022
Response from Katrin Kraske, Guest Relations Manager on 1 Sept 2022
Dear Matan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

10/10 Excellent

Sabina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, lobby and bar is great. This was my third stay with the same hotel, highly recommend.
Stayed 2 nights in Aug 2022
Response from Katrin Kraske, Guest Relations Manager on 15 Aug 2022
Hello Sabina, Thank you very much for visiting us again and thank you for sharing your impressions with us. Nice to hear that you enjoyed your stay at NYX Warsaw again. We look forward to welcoming you as our guest again soon so that we can continue to convince you of our service and standard. Kind regards,

10/10 Excellent

Chris

Very happy stay
Great location, great price for such a high quality room. Top quality breakfast included. Design of rooms and hotel very impressive, would recommend to anyone. Added extra was the rooftop bar expecially for tourists gives a great view of Warsaw
Stayed 1 night in Jul 2022
Response from Katrin Kraske, Guest Relations Manager on 31 Jul 2022
Dear Chris, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards,

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing size room
The hotel is excellent! It is very clean and the rooms are very big for the price you pay. It is in an excellent location and the staff are very welcoming and efficient. Will definitely stay here again when I visit Warsaw in the near future.
Stayed 3 nights in Jul 2022
Response from Katrin Kraske, Guest Relations Manager on 31 Jul 2022
Hello Jose, Nice to read that you have our location in positive memory. Best regards,

10/10 Excellent

shay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Katrin Kraske, Guest Relations Manager on 31 Jul 2022
Hello shay, What a great rating. Thank you so much for that. We look forward to seeing you again at the NYX Warsaw. Best regards,

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except laggage storage not at ground floor room
Stayed 4 nights in Jul 2022
Response from Katrin Kraske, Guest Relations Manager on 15 Jul 2022
Dear Simon, Thank you for your review. I hope we could host you again at NYX Warsaw. Best regards,

6/10 Okay

Agni

Stayed 3 nights in Jul 2022
Response from Katrin Kraske, Guest Relations Manager on 15 Jul 2022
Dear Agni, Thank you very much for your rating. Unfortunately you were not completely satisfied and did not leave any comments so that we are able to find out more about our service. We wish you all the best and are looking forward to welcome you back as our guest. Best regards,

10/10 Excellent

Maksim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
One of the best hotels in Warsaw I ever stayed in. The hotel is 1 year old, everything is new and stylish, fast service, friendly staff, great view from the room, huge bar area with pool table, good selection of drinks, tasty breakfast. I would definitely stay here next time.
Stayed 1 night in Jun 2022
Response from Katrin Kraske, Guest Relations Manager on 12 Jun 2022
Dear Maksim, What a great rating. Thank you so much for that. We look forward to seeing you again at the NYX Warsaw. Best regards,