Panama City Beach Hotel Guide - Water Planet hotels in Panama City Beach, United States of America.

"Great place "

"We enjoyed to stay there. The room nice, the bed comfortable and breakfast was good. I give four stars bc the room keys didn't work right. Everytime we get in the room, we have to go to see receptionist to activate the keys about 10 times. We askesd to switch the room, she said the rooms were full. "

"I had a good stay at the Hampton and the room was great!!!"

"I would not stay here again I was very disappointed the pool was cold it was older you had to walk a ways to the office they don’t tell you much in the office such as there is a 24hr ice machine you can buy a bag of ice from and where the pools are just what pool you can not go in it wasn’t worth the money and we only stayed one night "

"Clean room and pleasant staff "

"The house was well appointed. It had everything we needed from beach towels, toys, umbrella and chairs. Attention to detail was evident. The grill was very clean, knives in the kitchen were sharp. Pool temperature was wonderful. The villa was exceptionally clean. Views of the beach from the house were lovely. The owner addressed our concerns in a very timely manner. "

"The location to the beach was excellent! Easy walk with our crew of 14! 6 adults and 8 grandkids. Our grandchildren enjoyed the pool also. It was a great week. When we had an issue with the washing machine not working, Chris made accommodations for us to use one. Thank you for everything’"

"No"

"The check in process was a nightmare. Arrive after a 7 hour drive to find that we can’t access the property despite receiving several emails and texts that confirmed a door code was provided in the online check in packet. The check in code was left blank in the packet. After calling to try and remedy this they informed us that someone would have to drive out to let us in. This take nearly 2 hours while we sit around in a parking lot, causing us to miss the beach sunset and our dinner reservations. When I called about this issue, and when the person arrived to let us in, no one ever apologized or gave us a reason as to why this occurred. On top of that, the wrong wifi network and password were provided; I had to call again for them to track that down for me. The TV on the main level was also not working properly. They sent a tech out to look at that and he said he would put in a report that a new tv was needed. Of course, this did us no good as the tv wasn’t going to be replaced right away, and so we couldn’t use the tv on the main level during our stay. Overall, the space itself was adequate but the poor customer service, horrible check in process, and issues with tech in the house made our experience much worse. "